ICON plc is a world-leading healthcare intelligence and clinical research organization. We’re proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join us on our mission to shape the future of clinical development
We have an incredible opportunity for a Manager, Site Resourcing to join ICON’s Site Resourcing team. The Manager, Site Resourcing will drive the development and execution of Accellacare Site Resourcing for future and awarded study needs by aligning and executing Sponsor requirements. They will develop selling strategy with key stakeholders, develop budgets and proposals to support new business, oversee productive vendor management relationships, and are accountable for the assigned team’s deliverables.
Location: United States (Remote)
What you will be doing:
- Act as a single point of contact between Accellacare, Alliance Partner, and the Sponsor to drive the successful development and implementation of site support specialists, report key metrics, and resolve challenges as they arise
- Provide strategic oversight of Site Support Resourcing, monitor Site Support Leads, and CTAs Specialist progress and ensure tasks are completed in a timely manner
- Ensure appropriate legal agreements are in place for project execution
- Lead planning of staff deployment including, training, startup, sponsor interactions, and close out
- Lead strategy related discussions with Sponsor, including contract deliverables, budget allocation, and performance metrics
- Drive process improvement, efficiencies and technological development to meet KPIs and delight customers, sites, and team members
- Work in an integrated model within the study team, liaising with Oversight Manager, PD, PM, CTLs, SELs and CTM
- Ensure country regulations are followed per SOW
- Understand assigned protocol and lead creation/coordination of quality and quantity of ROI
- Provide feedback to management on the effectiveness of the activities for each project
- Ensure study materials are saved and filed appropriately to ensure 100% compliance
- Financial oversight including unit trackers, invoices, and follow-up to sponsors and sites, budgeted vs. actuals, and reporting to clients and forecasting
- Work along with Strategic Partners for staff allocation for specific assignments
- Provide Project Management and People Leader Oversight for all aspects of contracted projects
- Responsible for full rollout and training on the official ASR work model to include KPI development, conflict of interest management, case study development, ethics oversight, and compliance of new processes
- Revenue tracking, management of full-service studies, frequent forecast changes, and metrics reporting
Your profile:
- 3+ years of site management experience in a clinical research environment
- Proven ability to serve as a primary point of contact between internal teams, strategic partners, and sponsors, effectively driving alignment, communication, and issue resolution
- Demonstrated knowledge of contract management and financial management, including invoice oversight, change orders, and budget vs. actual analysis
- Strong strategic oversight of resourcing models, timelines, and deliverables
- Strong communication, organizational, and stakeholder management skills
- Bachelors degree
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What ICON can offer you:
Our success depends on the quality of our people. That’s why we’ve made it a priority to build a diverse culture that rewards high performance and nurtures talent.
In addition to your competitive salary, ICON offers a range of additional benefits. Our benefits are designed to be competitive within each country and are focused on well-being and work life balance opportunities for you and your family.
Our benefits examples include:
Various annual leave entitlements
A range of health insurance offerings to suit you and your family’s needs.
Competitive retirement planning offerings to maximize savings and plan with confidence for the years ahead.
Global Employee Assistance Programme, TELUS Health, offering 24-hour access to a global network of over 80,000 independent specialised professionals who are there to support you and your family’s well-being.
Life assurance
Flexible country-specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidised travel passes, health assessments, among others.
Visit our careers site to read more about the benefits ICON offers.
At ICON, inclusion & belonging are fundamental to our culture and values. We’re dedicated to providing an inclusive and accessible environment for all candidates. ICON is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know or submit a request here.
Interested in the role, but unsure if you meet all of the requirements? We would encourage you to apply regardless – there’s every chance you’re exactly what we’re looking for here at ICON whether it is for this or other roles.
Are you a current ICON Employee? Please click here to apply
What We Do
Since our foundation in Dublin, Ireland in 1990, our mission has been to help our clients to accelerate the development of drugs and devices that save lives and improve quality of life. We do this by delivering best in class information, solutions and performance, with an unyielding focus on quality at all times.
We offer a full range of consulting, development and commercialisation services from a global network of offices in 53 countries. We focus our innovation on the factors that are critical to our clients – reducing time to market, reducing cost, and increasing quality – and our global team of experts has extensive experience in a broad range of therapeutic areas.
