Manager, Services Sales Operations Business Partner

Scope:

• Work closely with Professional Services Sales leadership in EMEA and APAC, while also aligning with peers in Sales Operations who support North America and LATAM.
• Based in India, this role is pivotal in driving sales efficiency, operational discipline, and business growth across these regions.
• The role will also collaborate extensively with the Sales Operations business partners for Software Sales and Renewals, ensuring cross-regional and cross-function alignment within Blue Yonder’s global revenue operations.

What you'll do:

• Serve as the Sales Operations business partner for Professional Services Sales in EMEA and APAC, providing strategic and operational support.
• Partner with the Sales Operations peer covering NA & LATAM to ensure consistency and global alignment across Professional Services Sales.
• Collaborate closely with Software Sales and Renewals Operations counterparts to ensure an integrated and consistent approach across the revenue ecosystem.
• Manage forecasting, pipeline tracking, and business performance reviews for Professional Services Sales in EMEA and APAC.
• Provide actionable insights and reporting on sales performance, pipeline health, and regional business trends.
• Support territory, quota, and target-setting processes for Professional Services Sales in collaboration with Sales Operations leadership.
• Ensure accuracy of CRM data, reporting, and analytics to enable effective decision-making.
• Work with Finance, Professional Services Delivery, Marketing, and IT teams to support planning, budgeting, and performance tracking.
• Identify and implement process improvements to increase sales productivity and operational effectiveness.
• Support enablement by equipping the Professional Services Sales teams in EMEA and APAC with tools, resources, and insights that drive success.
• Foster effective collaboration across global time zones, aligning with US business hours to ensure strong coordination with global counterparts.

What we are looking for:

• Bachelor’s degree required; MBA or advanced degree a plus.
• 6–8 years of experience in Sales Operations, Revenue Operations, or Business Operations, ideally within enterprise software, SaaS, or professional services.
• Demonstrated ability to act as a trusted business partner to sales leaders across regions.
• Strong knowledge of forecasting, pipeline management, quota/territory design, and reporting.
• Proficiency with Salesforce (or other CRM systems) and BI/analytics platforms; advanced Excel skills preferred.
• Analytical thinker with the ability to translate data into actionable insights.
• Strong interpersonal and communication skills; able to influence and collaborate effectively across geographies.
• Experience working with cross-functional partners (Finance, Delivery, Marketing, IT) in a global environment.
• Ability to balance regional nuances with global alignment and priorities.
• Flexibility to work US business hours from India to effectively support EMEA/APAC teams and global stakeholders.

Our Values

If you want to know the heart of a company, take a look at their values. Ours unite us. They are what drive our success – and the success of our customers. Does your heart beat like ours? Find out here: Core Values

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.