Descriptions of Key Responsibilities/ Tasks:
- To perform the most challenging tasks in the area of sea cargo shipments, booking and delivering of shipments
- To make decisions on FCL/LCL development strategies ( inbound & outbound trades) on country level
- To maintain agents relationship in accordance with company policy
- To create SOP’s (Standard Operating Procedures)
- To handle pricing & calculation and make offers to customers
- To coordinate and work close with local sales teams, special sales actions
- To accept offers and optimizes the organization of transport
- To be responsible for monthly results of the department
- To monitor KPI for the department
- To select service provider and monitor the cost
- To handle daily operations for project shipments and VIP accounts
- To monitor the completion of procedure for dispatching and delivering of shipments (entering electronic data, cover of insurance etc.)
- To monitor timely invoicing and payments
- To monitor the keeping of budget lines
- To develop improvement initiatives of continuous business success
- To make analysis of request (credit worthiness of the Company)
- To set target with the department and monitor the achievement
- To provide customer service and keep contact with agents
- To adjust complaints – Trouble Shooting
- To handle claims together with legal department
- to issue obligatory instruction, directives and information in his/her field of responsibility and monitor compliance and performance
- To be responsible for personnel leadership within the department
- To coordinate within the department and with other departments and countries within the Company
- To train and mentor high potentials in operations and sales
- To take up additional assignments/tasks as required to meet with the Company needs.
Minimum Education /Qualifications/Experience:
University degree in Business Administration/ Logistics or equivalent with relevant and at least 8 years industrial experience of which 4 years must be in managerial positions
Special Knowledge:
Computer basic knowledge, MS Office
AS400 – comprehensive user know-how
S.P.O.T. know-how and ability to demonstrate
Cargowise user
English language
Mandarin language
Personal Qualification：
Negotiation and communication skills
Leadership and organizing ability
Driving force
Dynamic
Commercial thinking
Proactive
Structured person
MotivatingSkills Required
- University degree in Business Administration or Logistics or equivalent
- At least 8 years industrial experience in logistics
- At least 4 years in managerial positions
- Computer basic knowledge and MS Office
- AS400 user knowledge
- S.P.O.T. knowledge
- Cargowise user knowledge
- Proficiency in English
- Proficiency in Mandarin
What We Do
cargo-partner is a full-range info-logistics provider offering a comprehensive portfolio of air, sea, land transport and warehousing solutions. Our teams are there for you at over 160* offices in 40* countries across the globe to create fast and efficient solutions tailored to your needs. Since January 2024, we have been a proud Member of the Nippon Express Group. For more than 40 years, we’ve been a trailblazer in providing comprehensive logistics services around the world. Our strong focus on quality and innovation is evident in our fully integrated IT solutions and investment in sustainable transport and logistics technology. We streamline all processes along the entire supply chain, focusing on quality assurance and sustainable progress to provide fast and efficient solutions and ensure the long-term success of our company, our clients, our employees, and our industry. Legal statement: https://www.cargo-partner.com/legal/legal-statement
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