We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.
A Brief Overview
Carries out and facilitates Scrum events, removes impediments, promotes collaboration, supports Product Owners, and drives continuous improvement across Agile teams. Ensures the effective implementation of the Scrum framework by creating an environment that enables team success, fosters continuous learning, and delivers business value. Coaches and mentors Scrum Masters and Agile teams while championing Agile principles, servant leadership, and organizational agility.
What You Will Do
Agile Leadership & Team Coaching
Coaches Scrum Masters, Product Owners, and Agile teams on Agile principles, Scrum values, and best practices for project and product delivery.
Guides teams in self-organization, cross-functionality, accountability, and continuous improvement.
Promotes a growth mindset and fosters a culture of adaptability, transparency, collaboration, and experimentation.
Helps establish and implement a common language and framework for Agile team collaboration.
Scrum Facilitation & Delivery Excellence
Facilitates and oversees Scrum ceremonies, including daily stand-ups, sprint planning, sprint reviews, retrospectives, and backlog refinement sessions.
Removes impediments and proactively addresses risks and obstacles that impact team productivity and sprint commitments.
Protects teams from external disruptions, scope creep, and competing priorities during sprint execution.
Determines the amount of work that can be completed within proposed project timelines based on team capacity, velocity, and historical performance.
Forecasts team capacity and delivery potential for future initiatives to support realistic planning and release expectations.
Product & Stakeholder Partnership
Partners closely with Product Owners to support backlog management, prioritization, user story refinement, and product roadmap execution.
Helps ensure product goals, business objectives, and customer needs are clearly understood and aligned across teams.
Facilitates communication and collaboration among cross-functional stakeholders to drive successful product outcomes.
Risk Management & Continuous Improvement
Ensures risk assessments include risk identification, mitigation strategies, and contingency planning for Agile initiatives.
Establishes and maintains Scrum processes and procedures for backlog management, prioritization techniques, and user story refinement.
Identifies bottlenecks, workflow inefficiencies, and opportunities to improve team effectiveness and delivery outcomes.
Leverages metrics and Agile best practices to drive continuous improvement and operational excellence.
Resource Planning & Operational Leadership
Develops budget and resource-planning strategies while considering team velocity, capacity, historical performance, and organizational priorities.
Supports planning and execution of Agile work across multiple teams and initiatives.
Ensures effective allocation of resources to meet delivery commitments and business objectives.
Minimum Requirements
5-7 years of experience in Agile delivery, Scrum Master, Agile Coach, project management, or related roles.
Experience leading and coaching Agile teams in complex environments.
Strong facilitation, communication, and stakeholder management skills.
Demonstrated ability to remove impediments, resolve conflicts, and improve team dynamics.
Adept at problem-solving and decision-making skills.
Adept at collaboration and teamwork.
Adept at growth mindset (agility and developing yourself and others) skills.
Adept at execution and delivery (planning, delivering, and supporting) skills.
Preferred Qualifications
Certified ScrumMaster (CSM), Professional Scrum Master (PSM), SAFe Agilist, or equivalent Agile certification preferred.
Experience managing or mentoring Scrum Masters and Agile practitioners.
Experience with Agile planning tools and delivery metrics.
Strong understanding of Agile frameworks including Scrum, Kanban, and scaled Agile methodologies.
Education
Bachelor's degree preferred and/or specialized training, Agile certification, or relevant professional qualification.
Anticipated Weekly Hours
40Time Type
Full timePay Range
The typical pay range for this role is:
$92,700.00 - $185,400.00This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.
Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
Great benefits for great people
We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.
Additional details about available benefits are provided during the application process and on Benefits Moments.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
Skills Required
- 5-7 years of experience in Agile delivery, Scrum Master, Agile Coach, project management, or related roles
- Experience leading and coaching Agile teams in complex environments
- Strong facilitation, communication, and stakeholder management skills
- Ability to remove impediments, resolve conflicts, and improve team dynamics
- Problem-solving and decision-making skills
- Collaboration and teamwork skills
- Growth mindset and ability to develop self and others
- Execution and delivery skills, including planning, delivering, and supporting work
- Certified ScrumMaster, Professional Scrum Master, SAFe Agilist, or equivalent Agile certification
- Experience managing or mentoring Scrum Masters and Agile practitioners
- Experience with Agile planning tools and delivery metrics
- Strong understanding of Scrum, Kanban, and scaled Agile methodologies
- Bachelor's degree, specialized training, Agile certification, or relevant professional qualification
CVS Health Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about CVS Health and has not been reviewed or approved by CVS Health.
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Healthcare Strength — Health coverage includes medical, dental, and vision with HSA-eligible options, free preventive care, virtual care, and access to MinuteClinic services. Mental-health resources such as counseling support are emphasized, and coverage is often considered solid for full-time colleagues.
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Retirement Support — A dollar-for-dollar 401(k) match up to 5% after one year and an Employee Stock Purchase Plan are consistently highlighted in Total Rewards materials. Feedback suggests retirement programs are a meaningful strength within the overall package.
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Wellbeing & Lifestyle Benefits — Wellbeing offerings include up to 20 no-cost counseling sessions per issue, backup care, tuition assistance, and substantial in-store discounts, alongside broader wellness tools. These everyday perks expand value beyond base pay and can be especially meaningful for full-time schedules.
CVS Health Insights
What We Do
CVS Health is the leading health solutions company that delivers care in ways no one else can. We reach people in more ways and improve the health of communities across America through our local presence, digital channels and our nearly 300,000 dedicated colleagues – including more than 40,000 physicians, pharmacists, nurses and nurse practitioners. Wherever and whenever people need us, we help them with their health – whether that’s managing chronic diseases, staying compliant with their medications, or accessing affordable health and wellness services in the most convenient ways. We help people navigate the health care system – and their personal health care – by improving access, lowering costs and being a trusted partner for every meaningful moment of health. And we do it all with heart, each and every day.
