Manager, Salesforce Engineering

Manager, Salesforce Engineering

Shift4 is expanding globally, and we are building up our Salesforce teams! We are seeking a Manager, Salesforce Engineering to lead our development team, drive technical strategy, and establish best practices—while remaining hands-on as a player-coach. This role requires a balance of technical leadership, mentorship, and hands-on development to ensure the delivery of scalable, high-quality solutions across our Salesforce platform.

To succeed in this role, you should have deep Salesforce expertise, strong application development skills, and the ability to solve complex problems in large-scale, multi-tenant Salesforce orgs. You will mentor developers, optimize DevOps workflows, and collaborate cross-functionally to align Salesforce solutions with business objectives.

Location Options: This role can be based in Las Vegas, NV / Center Valley, PA / Atlanta, GA / Morrisville, NC / Tampa, FL. Relocation assistance may be available.

Key Responsibilities:

• Team Leadership & Mentorship:
• Lead, mentor, and develop a team of Salesforce engineers, fostering a culture of technical excellence.
• Conduct regular code reviews, ensuring high-quality, scalable development.
• Serve as a technical escalation point, troubleshooting complex issues and guiding solution design.
• Promote continuous learning to keep the team up to date with Salesforce advancements.
• Technical Strategy & Development:
• Define and enforce Salesforce development best practices, including coding standards, DevOps workflows, and governance frameworks.
• Architect and implement scalable, high-performance solutions using Flows, OmniScript, Apex, LWC, and Platform Events.
• Balance declarative vs. programmatic solutions, prioritizing low-code approaches where possible.
• Oversee Salesforce integrations leveraging Change Data Capture, Platform Events, and APIs.
• Player-Coach Development & Agile Delivery:
• Actively contribute to high-priority development efforts, following best practices and ensuring high-quality outcomes.
• Guide user story refinement, identifying technical gaps and ensuring alignment with business objectives.
• Drive Salesforce DevOps & CI/CD best practices using Gearset, Git, and automation tools.
• Optimize Salesforce security, performance, and governance for enterprise-scale operations.
• Cross-Functional Collaboration & Continuous Improvement:
• Partner with Product Managers, Architects, and Business Stakeholders to design and deliver scalable solutions.
• Participate in Agile ceremonies, influencing sprint planning, backlog refinement, and technical grooming.
• Advocate for process improvements in development, DevOps, and documentation.
• Operational Excellence & Quality Assurance:
• Ensure high-quality engineering standards, maintaining compliance with security and performance benchmarks.
• Troubleshoot and resolve production and development issues, ensuring minimal business disruption.
• Maintain comprehensive documentation for development standards, technical solutions, and best practices.

 Required Skills & Experience:

• 7+ years of Salesforce development experience, with expertise in Apex, LWC, Flows, and OmniScript.
• 3+ years of leadership experience, managing Salesforce developers and guiding technical strategy.
• Strong background in Salesforce DevOps (Gearset, Git, CI/CD) and Agile methodologies.
• Expertise in Salesforce integration patterns, including Platform Events, Change Data Capture, and APIs.
• Proven ability to balance hands-on development with team management.
• Strong problem-solving, debugging, and stakeholder management skills.

Preferred Qualifications:

• Salesforce Architect-level certifications (Application, System, or Technical Architect).
• Experience working in Financial Services Cloud or other regulated industries.
• Knowledge of MuleSoft, Data Modeling, and Large-Scale Salesforce Implementations.
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