The Business Solutions Team takes pride in empowering teams across Articulate to serve our customers with ease and efficiency. We’re looking for a Manager, Salesforce Development who can help lead and support our Salesforce development team while partnering closely with the business to deliver reliable, scalable Salesforce solutions that support core business operations.
In this role, you’ll combine people leadership with strong Salesforce technical expertise. You’ll mentor and grow a talented team of developers, help establish development best practices, and collaborate with stakeholders across the company to improve the systems and processes that support our customers and internal teams. You’re excited to learn the business deeply so you can help identify opportunities, remove friction, and deliver tools that make work easier and more effective.
You’re comfortable balancing technical leadership, people management, and delivery execution in a fast-moving environment. You enjoy helping developers grow, partnering with cross-functional teams, and contributing to technical decisions that improve scalability, maintainability, and the overall health of the Salesforce ecosystem.
Articulate is a fully distributed company that offers a high degree of autonomy and trust. As part of our talented and driven Business Solutions Team, you’ll work closely with an incredible group of marketing, sales, customer support, customer success, finance, and operations professionals to build systems and experiences that help our teams do their best work.
What You'll Do:
Lead, mentor, and support a team of Salesforce developers through coaching, technical guidance, and career development, including regular feedback, performance management, and growth planning
Partner with the Director of Salesforce Development and cross-functional stakeholders to prioritize work, align delivery timelines, and deliver scalable solutions that support business operations
Help establish and reinforce Salesforce development best practices, coding standards, and release processes
Collaborate with business teams to understand challenges, gather requirements, and design effective technical solutions
Support the design, development, testing, deployment, and maintenance of Salesforce applications and integrations
Contribute to platform architecture discussions and help drive scalable, maintainable solution design
Promote strong development lifecycle practices including code reviews, source control, testing, and CI/CD processes
Help balance delivery priorities, technical debt, platform stability, and long-term maintainability
Foster a collaborative, curious, and customer-focused team culture
What You Should Have:
Strong experience developing solutions on the Salesforce platform
Experience leading or mentoring Salesforce developers in a collaborative, fast-paced environment
Deep expertise with Apex, SOQL, Lightning Web Components (LWC), Flow, APIs, and Salesforce platform best practices
Experience with Git-based development workflows and CI/CD tools
Strong understanding of Salesforce integrations and connected business systems
Ability to translate business requirements into scalable technical solutions
Excellent communication and partnership skills with both technical and non-technical stakeholders
Passion for mentoring developers and helping teams grow and improve
Strong problem-solving skills and a customer-first mindset
8+ years experience in IT or equivalent including experience leading or managing technical teams
6 years of Salesforce Development experience (APEX, Visualforce, SOQL)
2 years of Salesforce administration experience
5 years of project management experience
6 years of development experience
1 year of experience with billing software
4 years of system integration experience
Skills Required
- Strong experience developing solutions on the Salesforce platform
- Experience leading or mentoring Salesforce developers
- Deep expertise with Apex, SOQL, Lightning Web Components (LWC), Flow, APIs
- Experience with Git-based development workflows and CI/CD tools
- Strong understanding of Salesforce integrations and connected business systems
- Ability to translate business requirements into scalable technical solutions
- Excellent communication and partnership skills
- Passion for mentoring developers
- 8+ years experience in IT or equivalent
- 6 years of Salesforce Development experience
- 2 years of Salesforce administration experience
- 5 years of project management experience
- 6 years of development experience
- 1 year of experience with billing software
- 4 years of system integration experience
What We Do
Articulate develops e-learning software, content, and resources that change the way the world learns. More than 106,000 organizations worldwide, including all 100 of Fortune 100, have created millions of courses using our online training apps, Articulate 360 and Rise.com. With Articulate 360, e-learning developers get everything they need to create courses for their learning management systems, including the award-winning authoring app Storyline 360. With Rise.com, organizations get everything they need to create, track, and manage their online training in one complete system. It's the all-in-one online training system employees love. Articulate also has the industry's largest community, E-Learning Heroes, where online training professionals get inspiration, guidance, product support, and best practices on building online training. Join the 965,000+ member of E-Learning Heroes. As a human-centered organization, Articulate is driven by our vision to empower people to live better lives. We're committed to providing the best value to customers and doing right by our employees. We're building a team that looks like the world we live in and an environment where people from diverse backgrounds feel like we belong. Learn more about why we're one of Inc. Magazine's Best Workplaces of 2020.
