The Role
Lead regional sales performance, revenue growth, and team development for GoKwik. Responsibilities include setting quotas, executing regional sales strategies, forecasting, acquiring customers, recruiting and coaching sales talent, monitoring KPIs, managing budgets, identifying market opportunities, and representing the company at industry events and customer meetings. Extensive travel within the assigned region is required.
Summary Generated by Built In
About GoKwik
GoKwik is a growth operating system built for D2C and eCommerce brands, helping merchants maximize growth across the customer journey. From improving checkout conversions and reducing return-to-origin (RTO) to enabling payments, retention, and post-purchase experiences, GoKwik powers over 15,000 merchants globally and processes nearly $2B in GMV annually. Backed by leading global investors, we're building the technology that powers the future of commerce.
Why This Role Matters
As a Manager- Sales, you will be responsible for driving revenue growth across your assigned region by building a high-performing sales team, expanding GoKwik's merchant base, and strengthening relationships with customers and partners. You will play a critical role in executing regional sales strategies, delivering predictable revenue, and identifying new growth opportunities while ensuring operational excellence across the sales function.
What You’ll Own
- Own the complete sales cycle for Kwik Checkout — from prospecting and discovery to product walkthroughs, solutioning, negotiation, closure, and handover.
- Drive consultative, discovery-led sales by understanding a merchant’s business, customer journey, checkout experience, and growth objectives.
- Conduct structured website and checkout audits to identify gaps across conversion, payment experience, prepaid adoption, COD, RTO, customer friction, and overall checkout performance.
- Translate identified problem statements into data-backed solutioning, clearly demonstrating how Kwik Checkout can create measurable business impact.
- Deliver compelling product and dashboard walkthroughs, using merchant-specific data, use cases, and insights rather than relying on generic product pitches.
- Build a strong understanding of the D2C/eCommerce ecosystem, merchant business models, customer behaviour, and the key metrics that influence online growth.
- Use data, CRM insights, funnel metrics, and merchant performance dashboards to identify opportunities, improve conversion, and build predictability across the sales funnel.
- Proactively research target merchants, their websites, checkout journeys, tech stack, growth trends, and competitive solutions to create highly relevant sales conversations.
- Build and manage a healthy pipeline through a combination of inbound leads, outbound prospecting, referrals, and strategic account development.
- Own revenue targets and maintain strong discipline across pipeline management, forecasting, CRM hygiene, and movement across every stage of the sales funnel.
- Work closely with Product, Solutions, Partnerships, and Merchant Success teams to ensure the solution proposed is aligned to the merchant’s business requirements and can be successfully implemented.
- Stay ahead of product developments, industry trends, and competitive offerings and continuously strengthen Kwik Checkout product knowledge.
- Be AI-forward in the way you work — actively leverage tools such as Claude and other AI-led tools for account research, website analysis, data interpretation, sales preparation, productivity, and building greater predictability in the sales process.
- Continuously experiment with new approaches, use data to improve sales effectiveness, and leverage technology to work smarter, improve product depth, and accelerate growth.
- Represent GoKwik confidently in meetings with founders, CXOs, eCommerce leaders, growth teams, and other senior stakeholders.
Who You Are
- 4–6 years of experience in B2B sales, consultative selling, SaaS, AdTech, MarTech, eCommerce, payments, or the D2C ecosystem.
- Strong understanding of D2C/eCommerce businesses, digital customer journeys, and online conversion metrics.
- Someone who genuinely loves products — enjoys understanding how a product works, going deep into its capabilities, and translating features into meaningful business outcomes.
- Strong in consultative and solution-led selling, with the ability to ask the right questions, uncover the real problem, and build a solution around it.
- Comfortable analysing a merchant’s website, checkout journey, funnel, and business metrics to identify gaps and formulate actionable solutions.
- Confident delivering product demos, dashboard walkthroughs, business reviews, and data-led presentations to senior stakeholders.
- Proven ability to independently manage complex sales cycles and close high-value opportunities with strong ownership.
- Strong analytical and problem-solving mindset, with the ability to use data to identify opportunities and make informed sales decisions.
- Highly comfortable working with dashboards, CRM platforms, sales analytics, and other data-driven tools.
- AI-curious and AI-native in approach — someone who actively experiments with tools such as Claude and other AI solutions to improve research, productivity, product understanding, account intelligence, and sales predictability.
- Strong communication, presentation, negotiation, and stakeholder management skills.
- Highly organised, commercially sharp, and disciplined with pipeline management, forecasting, and CRM hygiene.
- Self-driven and entrepreneurial, with a strong bias for action and the ability to operate independently in a fast-paced startup environment.
- Willingness to travel for strategic merchant meetings and business requirements.
- Bachelor's or Master's degree in Business, Sales & Marketing, or a related field preferred.
Why GoKwik
At GoKwik, you'll have the opportunity to shape the growth journey of thousands of D2C brands while working with a high-impact, entrepreneurial team. You'll own meaningful business outcomes, collaborate with experienced leaders, and help build one of India's fastest-growing commerce technology companies. If you're passionate about driving revenue, leading teams, and solving real business challenges at scale, we'd love to hear from you.
Skills Required
- 3-5 years of experience in regional sales, area sales, or similar leadership roles
- Proven track record of consistently achieving or exceeding sales targets
- Experience managing sales teams and building high-performing organizations
- Experience in account management, customer acquisition, and regional business development
- Experience in sales forecasting, pipeline management, and KPI-driven decision-making
- Comfort using CRM platforms and sales reporting tools
- Strong analytical, organizational, and problem-solving skills
- Excellent communication, negotiation, and presentation abilities
- Willingness to travel extensively within the assigned region
- Bachelor's degree in Engineering in any discipline
- MBA in Sales and Marketing
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The Company
What We Do
GoKwik is a data & technology led enabler, building a full-stack solution suite for eCommerce and D2C brands to help them unlock business growth. Embarked on a mission to democratise the shopping experience, GoKwik enables eCommerce brands to deliver superlative customer experience across the shopping funnel thereby boosting conversion rates and revenue growth. It also solves for other critical pain points of the industry such as COD RTO (Return to Origin) and helps brands manage the RTO problem while offering COD as a payment channel. With its recent addition of a third product: KwikChat, GoKwik is solving for low ROIs on marketing campaigns through 30+ Whatsapp use cases such as abandoned cart recovery, click to whatsapp ad campaigns & headless checkout. 1 in 3 shoppers is already shopping on the GoKwik network that has helped 500+ brands scale their businesses with higher GMV realisation & profit margins. It is helmed by Chirag Taneja (Co-Founder and Chief Executive Officer), Vivek Bajpai (Co-Founder and Chief Technology Officer), and Ankush Talwar (Co-Founder and Chief Data Scientist). GoKwik is backed by investors such as Sequoia Capital, Matrix Partners India, RTP Global & Think Investments. GoKwik's team has deep knowledge in the space of eCommerce with people having previous experience in Flipkart, Razorpay, Swiggy, Myntra, Nykaa, and more.
