Manager, Sales Training / Product Coaching (secondment)

Posted Yesterday
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Macquarie Island, Tasmania, AUS
In-Office
Mid level
Healthtech • Biotech • Pharmaceutical
The Role
Delivers surgical product, technical, and commercial sales training for Alcon’s ANZ team. Coordinates regional and country-level training execution, onboarding, foundational selling skills, competitive messaging, and specialized product education. Partners with APAC and local stakeholders, supports classroom and virtual programs across time zones, conducts field visits, and travels internationally to facilitate training. Requires healthcare sales and marketing experience, ophthalmic product knowledge, and technical and commercial training expertise.
Summary Generated by Built In

At Alcon, we're passionate about enhancing sight and helping people see brilliantly. With more than 25,000 associates, we innovate fearlessly, champion progress, and act swiftly to impact global eye health. We foster an inclusive culture, recognizing your contributions and offering opportunities to grow your career like never before. Together, we make a difference in the lives of our patients and customers. Are you ready to join us?

This role is responsible for delivering high-quality training to enhance sales force capabilities and performance.  The role works closely with APAC and country stakeholders, to ensure appropriate Surgical training strategy is implemented and executed at country level. This includes the implementation of standardized commercial skills training including technical as well as value based selling principles. Competitive messaging is embedded in each course and in line with life cycle of products.

  • Be the main point of contact for Training for Alcon Surgical ANZ team.
  • Ensure training execution in ANZ in alignment with ANZ leadership. Delivering the content for portfolio/trainings of responsibility or coordinating the execution with APAC Training team for the rest of the training curricula.  
  • In addition to the portfolio of their expertise, the RTM will be delivering Foundational Commercial Skills Trainings (i.e. 360 Selling Skills, Business Excellence).
  • Main focus in terms of time dedication will be in ANZ.
  • Main activities in ANZ include amongst others: delivery of standard Alcon Training Pathway Trainings, ad hoc trainings, foundational commercial skills, specific NSMs sessions, on-boarding for new joiners
  • Provide support in Regional Trainings, when there is need and language abilities allow. This role requires adaptation to different international time zones for online meetings and trainings and will require associate to travel for a minimum of 8-10 days per training program for facilitating classroom trainings in and out of Australia.
  • Regularly do field visits to keep up to date on technology updates, competition and sales team challenges, skills and knowledge.

Education:
Bachelor's degree in business, Organizational Behaviour, Statistics, Science, or Health. Preferred MBA
Experience & Competencies:

  • 3+ years of consistent high performing experience in Healthcare Sales and Marketing. Ophthalmic most preferred.
  • Sound Knowledge of Alcon IOL’s portfolio and Phaco-VR Equipment’s strongly preferred.
  • Field Sales Management Experience preferred
  • 3+ years technical and commercial training experience

No visa sponsorship/relocation will be provided for this role.


Why join Alcon?


- Join a global leader with a rich history of innovation and excellence in eye care.

- Be part of a collaborative and supportive team culture that values diversity and inclusion.

- Enjoy a competitive compensation package and opportunities for career advancement.

- Make a meaningful difference in the lives of patients worldwide by contributing to cutting-edge advancements in eye health.


If you're ready to take the next step in your career and lead a dynamic team towards success, we want to hear from you! Apply now and join us in shaping the future of eye care at Alcon.


Alcon Careers

See your impact at alcon.com/careers

  

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Skills Required

  • Bachelor’s degree in business, organizational behavior, statistics, science, or health
  • 3+ years of consistent high-performing experience in healthcare sales and marketing
  • 3+ years of technical and commercial training experience
  • Sound knowledge of Alcon intraocular lens portfolio and Phaco-VR equipment
  • Field sales management experience
  • MBA
  • Must work without visa sponsorship or relocation support

Alcon Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Alcon and has not been reviewed or approved by Alcon.

  • Retirement Support — Retirement benefits are framed as unusually strong, pairing a 401(k) match with an additional employer-funded retirement plan contribution. Stock purchase access and performance bonuses are also positioned as meaningful components of total rewards.
  • Healthcare Strength — Health coverage is described as comprehensive across medical, dental, vision, life, disability, and mental health support. Distinctive vision-related perks, including free contact lenses in some cases, reinforce the perceived strength of the health-and-wellness offering.
  • Leave & Time Off Breadth — Time-off offerings are characterized as robust, including paid holidays, PTO/vacation, paid sick time, and parental leave. Flexible time off for certain exempt roles and reported year-end shutdown periods further strengthen perceived coverage.

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The Company
HQ: Geneva
20,962 Employees
Year Founded: 1945

What We Do

Alcon helps people see brilliantly. As the global leader in eye care with a heritage spanning more than seven decades, we offer the broadest portfolio of products to enhance sight and improve people’s lives. Our Surgical and Vision Care products touch the lives of more than 260 million people in over 140 countries each year living with conditions like cataracts, glaucoma, retinal diseases and refractive errors. Our more than 20,000 associates are enhancing the quality of life through innovative products, partnerships with eye care professionals and programs that advance access to quality eye care.

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