Manager, Sales Training - ITCI

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com/.

Johnson & Johnson has entered into an agreement to acquire Intra-Cellular Therapies, Inc, a biopharmaceutical company focused on the development and commercialization of therapeutics for central nervous system (CNS) disorders. With a differentiated commercialized therapy and promising clinical-stage pipeline that complements our current areas of focus, this acquisition brings us one step closer to achieving our ambition of becoming the #1 neuroscience company worldwide.

Intra-Cellular Therapies, a Johnson & Johnson company, is on the path to be the #1 leader in neuroscience. With an exceptional suite of products and a commitment to transforming patient lives, we are expanding our CAPLYTA® medical team to support our growing impact in psychiatry.

The Manager, Sales Training will develop both in-person and virtual training that inspires the sales force to apply new sales behaviors to increase effectiveness in their work.

This role is critical to the success of the organization as it will provide the training and support needed for the sales force to execute effectively within a compliant environment.

Job Responsibilities:

• Apply adult learning principles and a story-based approach to training initiatives including the creation, implementation, and evaluation of training programs. 

Training responsibilities may include:

• Launch readiness and launch pull-through.

• Developing a competitive selling curriculum that can be leveraged for both new hires and the ongoing development of the existing sales team.

• Share in the responsibilities of POA workshop development, new hire training, selling skill curriculums, and other training responsibilities.

• Deliver both in-person and virtual training in a way that inspires participants to apply the principles discussed.

• Design engaging and effective training materials, including presentations, manuals, e-learning modules, and assessments.

• Lead and manage the full lifecycle of assigned training projects including planning, resource allocation, execution, and delivery.

• Develop and maintain project timelines, and communication plans to ensure meeting delivery deadlines and collaborate with marketing, medical, regulatory, and leadership to ensure alignment across departments.

• Manage Learning Management System content from a training perspective for both new hires and existing representatives.

• Assist in the implementation of training needs assessments and the identification of training initiatives to address any gaps or opportunities.

• Create, implement, and facilitate training tailored to the principles of compliance for all sales forces.

• Review and update all compliance training as needed.

• Collaborate with the compliance and market access teams to identify future training needs and develop proactive plans to address these needs.

Qualifications include:  

• A bachelor’s degree is required with concentration in business, or education, science preferred.

• Pharmaceutical Sales Representative experience required. Experience in 1st line Management a plus. Neuroscience experience is strongly preferred.

• Minimum 3+ years of sales training experience

• A proven track record of experience/knowledge with one or more of the following is preferred:

  • Launch readiness and launch pull-through

  • Competitive Selling

  • Market Access training for a field sales team

• Experience in Sales Training or adult learning/education with corresponding certifications is a plus.

• Pharmaceutical Commercial Operations or equivalent experience preferred.

• Minimum of 3 years working in a home office environment or equivalent experience is preferred.

• The role requires strong collaboration skills to work with key stakeholders in developing ongoing training programs.

• Strong organizational and planning skills are necessary to effectively execute the responsibilities of this position.

• Effective presentation and facilitation skills including excellent verbal and written communication skills.

• Required technical abilities in use of various software/hardware platforms necessary to execute new hire training. 

Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants’ needs. If you are an individual with a disability and would like to request an accommodation,  external applicants please contact us via https://www.jnj.com/contact-us/careers . internal employees contact AskGS to be directed to your accommodation resource.

Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act. 

About Johnson & Johnson 

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com/.