Manager Sales Technology

Are you looking to Optimize your life? Start your exciting path to a rewarding career today!
We are Optimum, a leader in the fast-paced world of connectivity, and we're on the hunt for enthusiastic professionals to join our team! We understand that connectivity isn't just a luxury anymore - it's a necessity that empowers lives, fuels businesses, and drives innovation. A career at Optimum means you'll be enabling progress and enhancing lives by providing reliable, high-speed connectivity solutions that keep the world connected. We owe our success to our amazing product, commitment to our people and the connections we make in every community.
If you are resourceful, collaborative, team-oriented and passionate about delivering consistent excellence, Optimum is the Company for you!
We are Optimum!
Job Summary
The Optimum Business Manger of Sales Technology will oversee our end-to-end sales process and own the technology and associated architecture, integration needs, and IT project pipelines for the purposes of driving growth across a variety of sales channels including online and offline. This role will serve as a key technology leader within our company, helping to champion a "digital first" planning culture, and guiding corporate efforts to further adopt digital technologies as a core part of our sales operations.
This is a position that requires a dedicated professional and will have hands-on involvement in all B2B Sales Operations activities. Within this approach channels served will include Digital, Call Center, Direct, VAR, Channel Partner, and Carrier across small-medium-business and enterprise verticals. Responsibilities will include driving projects meant to grow sales volume and revenue through finding efficiencies and adding new functionality across the sales cycle from initial customer acquisition to subscription lifetime management. Supported by an expansive cross-departmental team, the working strategy must consider the needs of stakeholders across Product, Offers, Billing, Engineering, IT, and Marketing to define dynamic experiences as part of an omni-channel sales pipeline both internally and with external sales partners.
The chosen candidate will be able to integrate processes across network serviceability, catalog management, audience segmentation, prospecting, order entry, payments, field management, provisioning, and data quality or augmentation. They will enable our sales teams by managing the roadmap of process optimizations and new features for the digital tools they use every day, helping to guide a team of technical analysts, developers, and platform administrators who will make it real. The successful candidate will have a command of best practices and trends across technologies including CRM, GIS, CPQ, RLM, CDP, CMS, CLM, DSP, ESP, and BSS/OSS.
Responsibilities
• Partner with sales leadership to define technology needs and develop a comprehensive sales technology roadmap• Analyze sales data to identify opportunities for process improvement and increased sales effectiveness• Research, evaluate, and recommend best-in-class sales automation, sales enablement, sales intelligence, and other relevant solutions• Develop and implement data-driven strategies to streamline sales processes and improve conversion rates• Assist in the ongoing configuration and optimization of Salesforce as the core B2B Sales Operations platform. • Lead the selection and implementation process for new sales technologies, ensuring alignment with budget and business objectives• Configure and customize sales technologies to optimize workflows and user experience for the sales team.• Develop and maintain integrations between various sales tools within the technology stack.• Ensure data integrity and consistency across all sales systems.• Continuously monitor and evaluate the performance of sales technology solutions, recommending adjustments as needed.• Effectively communicate complex technical concepts to non-technical audiences.• Stay up-to-date on the latest trends in sales technology and best practices.
#LI-AD1
Qualifications
• Minimum 5+ years of experience in Sales Operations, Information Technology, Telecommunications, or related field• Bachelor's degree in Business Administration, Engineering, Technology, or a related field• Proven experience in evaluating, selecting, and implementing sales technologies (CRM, Sales Automation, etc.)• Strong understanding of operations management, change management principles, and project management methodologies• Experience with agile software development and associated platforms (e.g. Jira)• Experience reading and utilizing API documentation• Experience with data analysis and reporting tools (e.g., SQL, Tableau)• Experience in the telecommunications industry desirable• Technical certifications desirable• Ability to produce clear, compelling, and motivational communications quickly• Ability to effectively multitask in a fast-paced environment• Ability to think and act strategically and proactively• Ability to prioritize and organize effectively
At Optimum, we're fueled by our four core pillars: Taking Ownership, Upholding Transparency, Creating Community, and Demonstrating Expertise. Our commitment to empowering employees to take responsibility and embrace proactive problem-solving underpins Taking Ownership. Upholding Transparency is at the core of our culture, with open and honest communication fostering trust among our dedicated team and loyal customers. Creating Community is more than a goal; it's our daily commitment to fostering an environment of collaboration, innovation, and positivity. Demonstrating expertise is a promise we uphold through continuous learning and engagement with our customers to consistently deliver top-quality products and services. These pillars not only shape our culture but define Optimum as a place of excellence, trustworthiness, and thriving community, and we invite you to be a part of our journey.
If you have the drive to succeed and are ready to embark on a thrilling career, seize this opportunity today, and join our winning team, so together, we'll shape the future of connectivity.
All job descriptions and required skills, qualifications and responsibilities for a particular position are subject to modification by the Company from time to time, in the Company's discretion based on business necessity.
We are an Equal Opportunity Employer committed to recruiting, hiring and promoting qualified people of all backgrounds regardless of gender, race, color, creed, national origin, religion, age, marital status, pregnancy, physical or mental disability, sexual orientation, gender identity, military or veteran status, or any other basis protected by federal, state, or local law.
The Company collects personal information about its applicants for employment that may include personal identifiers, professional or employment related information, photos, education information and/or protected classifications under federal and state law. This information is collected for employment purposes, including identification, work authorization, FCRA-compliant background screening, human resource administration and compliance with federal, state and local law.
Applicants for employment with The Company will never be asked to provide money (even if reimbursable) as part of the job application or hiring process. Please review our Fraud FAQ for further details.
Pay is competitive and based on a number of job-related factors, including skills and experience. The starting pay rate/range at time of hire for this position in the posted location is $102,816.00 - $168,912.00 / year. The rate/range provided herein is the anticipated pay at the time of hire, and does not reflect future job opportunity.
Nearest Major Market: New Jersey