Manager - Sales Support

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $2B in revenue in our last fiscal year with extensive growth potential ahead.

At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors.

As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment.

Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities.

The Role

The Manager, Sales Support will lead a team of analysts supporting Veeva’s North American sellers and customers in opportunity, quote, and renewal management. Your primary responsibility is overseeing the process of creating, approving, and routing order forms for Veeva’s subscription business with quality and speed. An ideal candidate has several years of people leadership experience and has worked in a high-volume SaaS environment in sales or operations.

What You'll Do

• Lead and manage a team of 5+ analysts, supporting 20+ sales teams
• Ensure accurate opportunity management and processing leveraging Veeva’s CRM and reporting tools
• Manage inventory of renewals, closing 95%+ in quarter
• Analyze complex data sets and share insights with sales and operations leadership
• Manage special projects (~15% of time)

Requirements

• Bachelor’s Degree or equivalent work experience
• Experience managing a team of individual contributors
• 5+ years of combined experience in Sales or Sales supporting function
• 2+ years of experience analyzing complex data sets
• 2+ Years in Software/SaaS environment
• Excellent communication (both written and verbal)

Nice to Have

• Proximity to a Veeva Office

Perks & Benefits

• Medical, dental, vision, and basic life insurance
• Flexible PTO and company paid holidays
• Retirement programs
• 1% charitable giving program

Compensation

• Base pay: $80,000 - $115,000
• The salary range listed here has been provided to comply with local regulations and represents a potential base salary range for this role. Please note that actual salaries may vary within the range above or below, depending on experience and location. We look at compensation for each individual and base our offer on your unique qualifications, experience, and expected contributions. This position may also be eligible for other types of compensation in addition to base salary, such as variable bonus and/or stock bonus.

#LI-Remote

Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world.

Veeva is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances. If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at [email protected].