Manager, Sales - SMB Account Executives

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San Francisco, CA
In-Office
Software
The Role

As a Sales Manager of SMB at Shopmonkey, you will be responsible for ensuring continued success and growth across our Account Executives team. This extends to both those that promote from within and those that we hire externally to join our team. These responsibilities extend to adding and retaining a high volume of new customers. As a Sales Manager you will work closely with senior leadership across the organization to establish priorities, create and align on OKR's, achieve hiring plans, and consistently obtain quota achievements to meet aggressive revenue goals on a monthly basis. You will work closely with enablement, operations, customer success and marketing teams to innovate strategy and grow our new customer base.

The ideal candidate will have a proven track record that is consistent in quota attainment, performance and growth. Having experience working in SMB environments is a must. Candidates should possess the ability to show how they have and can effectively coach new and old reps, and grow a sales team. Please note for San Francisco Bay area-based applicants, this is a hybrid role with 2 days/week in office at our Larkspur, CA office for collaboration. 

You will have the opportunity to:
  • Define goals and strategy to drive recurring revenue from new customers.
  • Build a highly efficient and productive sales team.
  • Recruit, onboard and develop high performing and committed sales reps while ensuring a progressive career path for the future.
  • Continually assess, clarify, and validate strategy and process.
  • Track, measure and report on sales effectiveness and adjust programs and strategies as necessary.
  • Collaborate with Marketing for demand generation, inbound and outbound XDR teams, and other teams to drive high conversion rates and efficient customer acquisition.
  • Work cross-functionally internally to ensure messaging alignment and operational coordination.
  • Create a predictable sales model that enables accurate forecasting on a monthly and quarterly basis.
  • Maintain a thorough understanding of the auto services industry, including industry trends, workflow, business processes, and key competitors.
We are looking for people who have:
  • 2+ years of sales management experience with SaaS, particularly in high-velocity SMB sales
  • 3+ years of experience in Sales in the SaaS industry with extensive experience in Salesforce, Gong, Salesloft and Google Suite
  • Have the ability to get buy-in from your team of reps of sales org goals
  • You have demonstrated collaboration, persuasion, and mentorship/coaching skills
  • Excellent written and verbal communication skills
  • Great attitude and self-motivation. You act with the team’s best interest in mind
  • You have a proficiency and knowledge of various solution-selling methodologies and best practices
  • You have strong leadership, coaching, creativity, closing and analytical skills

This position is compensated with an expected OTE of $180,000-$200,000. This position is also eligible for equity and standard company benefits. The range provided is Shopmonkey’s reasonable estimate of the base compensation for this role. The actual amount will be based on job-related and non-discriminatory factors such as location, experience, training, skills, and abilities. Consult with your Recruiter during the initial call to determine a more targeted range based on these job-related factors. In addition to this base compensation and company stock options, other benefits as outlined below are included.


Why Shopmonkey? Shopmonkey has become an amazing environment where employees feel that they are valued as people, and not just worker bees. To ensure that our team thrives, we invest in the following perks (benefits below are mainly for U.S. based, full-time employees). Other benefits vary upon location outside of the United States, and employment status:💪🏼 Health & Wellness 
  • Medical, dental, vision, and life insurance benefits available the 1st of the month following hire date 
  • Short term and long term disability 
  • Employee assistance program
  • Reimbursement for a personal health and wellness membership 
  • Generous parental leave 
  • 401(k) available upon hire 
✈️ Time Off 
  • 11 paid holidays 
  • Flexible time off - take the time off you need! 
🥰 Giving Back 
  • Matching donations for approved charitable organizations 
  • Group volunteer efforts 
Check out our founder’s story, life page, or hear from real employees about what it’s like to work at Shopmonkey.Join our team of hungry, humble, smart people who love what they do, and change the auto industry by helping every shop thrive.About the IndustryThe U.S. is the second largest passenger vehicle market with more than 260 million registered passenger vehicles, and the global car repair market is estimated to be worth more than $500B. Shopmonkey aims to change the status quo and enable auto shops to become more efficient and give their customers a more delightful experience.About ShopmonkeyShopmonkey is the leading auto-repair shop software company; it is a cloud-based solution that helps auto-repair shops consolidate tools, save time, and streamline their entire operation onto a simple, easy-to-use platform. Headquartered in Silicon Valley and trusted by more than 3,500+ auto shops across the U.S. and Canada, Shopmonkey aims to change the status quo of the car repair market, estimated to be worth more than $500B.In 2021 Shopmonkey raised a $75 million Series C, supported by top-tier Silicon Valley venture capital firms Bessemer Venture Partners, Index Ventures, Headline, I2BF, and ICONIQ Growth. 

In 2022, Shopmonkey was named #4 on Forbes' annual ranking of America's Best Startup Employers list (and #1 in Business Products & Software Services). Shopmonkey was once again named as one of America's Best Startup Employers by Forbes in 2023 and 2024.

Shopmonkey is committed to building a diverse and inclusive team. We are looking for team members from all backgrounds that are committed to the Shopmonkey mission. Shopmonkey provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. 

Shopmonkey is committed to the full inclusion of all qualified individuals. In keeping with our our commitment, Shopmonkey will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please contact our Talent Team at [email protected]

Please note: Shopmonkey will never request sensitive information such as your social security number, bank account information, or other non-publicly available information during the application and interview process. If an applicant is extended an offer of employment, such sensitive information will be requested at that time. Shopmonkey will never ask you to receive and ship packages or goods as part of the interview. Other practices to be on alert for:

  • Contact initiated via unsolicited text message or cold call. Shopmonkey does not follow up with candidates through instant messaging applications.
  • Our Talent Acquisition team only corresponds from email addresses with the domain ‘@Shopmonkey.io’. If a generic email ID ending with Gmail/Yahoo or other domain is used while receiving a job offer or interview call, there is a likelihood of a scammer.
  • While some of our jobs can be found on third party job sites, all of our current job opportunities and descriptions are posted on Shopmonkey’s Careers page, or our official LinkedIn Company Page

The U.S. Federal Trade Commission has published helpful articles to help individuals learn more about protecting themselves from recruiting scams and financial fraud. If you believe you were a victim of such a scam, you may contact your local law enforcement agencies. Shopmonkey is not responsible for any claims, liability, losses, damages, or expenses resulting from scammers or impersonators.


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The Company
San Jose, CA
122 Employees
Year Founded: 2017

What We Do

Shopmonkey, the leading auto repair shop software company, is a cloud-based solution that consolidates the complexities of running an auto repair business — from appointment scheduling to parts ordering, to managing inventory and processing payments — all onto a single platform. We help repair shops consolidate tools, save time, and streamline their entire operation with simple, easy-to-use software.

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