ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Own weekly forecast calls, pipeline reviews, and KPI reviews. Set the agenda, hold attendees accountable, and follow up on commitments.
- Deliver a defensible forecast each week and month for B2B, Wholesale, and ITC. Own the data quality that makes it credible.
- Coach the Supervisor, Process & Enablement Lead, and Sales Support Specialist. Set quarterly objectives. Manage performance.
- Be the single point of contact for Finance on commissions and quota plans; for Delivery on deal handoff quality; for IT on CRM and tooling.
- Approve changes to sales stages, exit criteria, required CRM fields, and pricing-desk workflows.
- Lead capacity, quota, and territory planning across all three sales motions.
EDUCATION, TRAINING, AND EXPERIENCE:
- 7+ years in Sales Operations, RevOps, or equivalent.
- 3+ years managing people, ideally a mixed team of analysts and operational support.
REQUIRED SKILLS:
- Demonstrated success building a sales operating cadence from the ground up.
- Strong Salesforce (or comparable CRM) administration and reporting fluency.
- Telecom, managed IT services, or B2B technology background strongly preferred.
TOOLS, EQUIPMENT, AND SOFTWARE:
- Must be able to proficiently operate Windows PC with MS Office and MS Outlook
- Familiarity with Salesforce and sales analytics tools
WORKING CONDITIONS AND PHYSICAL REQUIREMENTS:
- Fast-paced, performance-driven sales environment
- May include a mix of in-office, remote, or hybrid work
- Occasional travel for client meetings or team development
- Frequent utilization of manual dexterity and visualizing of a computer screen
- No unusual physical requirements
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Skills Required
- 7+ years in Sales Operations, RevOps, or equivalent
- 3+ years managing people, ideally a mixed team of analysts and operational support
- Strong Salesforce (or comparable CRM) administration and reporting fluency
- Demonstrated success building a sales operating cadence from the ground up
- Proficient operating Windows PC with Microsoft Office and Microsoft Outlook
- Familiarity with Salesforce and sales analytics tools
- Telecom, managed IT services, or B2B technology background
What We Do
At Aureon, we offer reliable business solutions so our clients can focus on their day-to-day operations. For more than 30 years, connectivity has driven our business and has been woven into the network of solutions we offer customers. From Telecommunications and IT Technology to Consulting to Contact Center Operations, we develop creative and customized solutions based on our knowledge and understanding of our clients. When you connect with Aureon, you connect with solutions. For more information, visit Aureon.com.
