Manager, Sales Operations

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Charlotte, NC
In-Office
Robotics • Automation • Manufacturing
The Role

The Operations Manager is responsible for providing support to the Omnichannel sales organization in its day-to-day business operations and will lead the implementation of standardized operating processes across channels.  The role will create and manage efficient processes, improve communication, develop tools, and facilitate cost management.  Additionally, the Operations Manager will serve as a conduit through which information flows cross-functionally and therefore supports the overall business of the sales channels and division. It will require close co-operation with Sales, Demand Planning, Factories, Supply Chain, Product Category, Finance, as well as Logistics to meet the company targets regarding growth and profitability.

What You Need to Know:

• Coordinate cross functionally between sales and organization to improve efficiencies and improve / develop processes where needed. Ability to pinpoint opportunities across business functions and synthesize interconnectivity within those groups.

• Support sales directors with annual line review process (samples, marketing collateral, merchandising concepts) are available to assure a successful line review

• Weekly POS analysis at the macro and micro level, with emphasis on variables including advertising, promotional activity and weather.

• Facilitate the creation of required materials for standing monthly meetings, including Billing, Order / Ship, Commercialization and Staff meetings

• Work cross functionally within Sales and Supply Chain to enhance business processes across the value chain.  This includes creating forecasting, demand planning, and overall operational efficiencies to improve service levels to customers across NA division. 

•  Ongoing reviews of inventory and product changes that require Customer order management.

• Drive the sales planning, volume budget, forecasts and capacity reviews for the division across NA.

• Support Husqvarna group level projects and activities as needed across NA division and across global processes and reports.

• Ad hoc reporting as necessary.

What We Are Looking For:

• Bachelor’s degree

• 3-5 years business analytics / supply chain experience

• Mastery level skill within Excel, Access, and consolidation of data from multiple sources, with ability to manipulate, analyze, and interpret large sets of data

• Highly developed project management skills (i.e. initiating, execute and follow-up projects)

• Depth and breadth of experience with customer channels, product mix and brand strategy

• Strong influencing skills, ability to influence without authority

• Strong communication skills

• Ability to organize data in a way that is understood and can lead to improved decision making

• Strong accountability and problem solving capability

• Able to manage day to day demands while also creating and executing to long term strategy

Last date to apply:

We are continuously accepting applications

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The Company
Charlotte, NC
6,766 Employees

What We Do

Husqvarna Group is a global leading producer of outdoor power products for forest, park and garden care. Sustainability is integrated into our business. Creating a strong company fit for the future demands the ingenuity and courage of our people, forward-thinking leadership in our organization and the insights of our strategic partners.

Working at our company means being part of our long and proud history. More than 330 years of innovation has shaped the company and contributed to the passion that drives our employees and the company forward. The Group has grown and now includes 14,400 employees in 40 countries and our products are sold in 100 countries under brands such as Husqvarna, Gardena, Flymo and Orbit Irrigation. The range includes robotic lawnmowers, chainsaws, trimmers, riding lawnmowers and garden irrigation.

With our passion for innovation we continue to shape great experiences!

Do you want to be part of Husqvarna Group and pursue a challenging career in an international environment? Read about our job openings and trainee programs here: husqvarnagroup.com/career

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