Manager - Sales Operations

Posted Yesterday
Be an Early Applicant
3 Locations
In-Office or Remote
Senior level
Hardware
The Role
Manages sales operations for Wesco’s Grid Services team by improving processes, data quality, forecasting, pipeline reviews, revenue planning, and sales productivity. Partners with sales, estimating, project management, and internal support teams to standardize procedures, evaluate performance, ensure compliance, and support sales and margin growth. The role includes leading change cross-functionally and managing direct reports.
Summary Generated by Built In

We are seeking a Manager - Sales Operations to join our team! As a Manager – Sales Operations, you will be responsible for driving effectiveness, improving efficiencies, and expanding productivity of Wesco’s growing Grid Services team. You will be responsible for continuously improving and safeguarding our sales-centric culture, making Wesco the employer of choice for industry’s best sales professionals.

Responsibilities:

  • Works with sales leaders and multiple internal support resources to identify areas of improvement where bandwidth can be created while eliminating misalignment of departmental goals that hinder delivery of value to clients, sales, and margin expansion.
  • Executing process with consistent dataset to ensure productivity and efficiency, including those designed from systems and tools utilized by the team.
  • Implements uniform process whereby sales leaders evaluate data and performance of sales targets.
  • Leverages standardized process and procedures used across Grid Services to increase productivity and drive high-performance culture.
  • Coordinates the manual and yearly revenue planning process, ensuring sales and margin targets are defined, tracked, and met. 
  • Works with sales managers to create and deploy standardized quarterly pipeline reviews.
  • Drives creation and implementation of processes used by sales, estimating and project management teams. 
  • Reviews and approves standard operating procedures, ensures they are published and shared with all impacted team members. 
  • Defines expectations and business rules for utilization and data quality within systems and tools ysed by team. 
  • Drives consistent process using well defined datasets, including historical trends, backlog, and pipeline to establish branch and region forecasts.
  • Ensures compliance to Wesco standards and guidelines, conducing research into transactions when needed.
  • Will have direct reports. 

Qualifications:

  • Bachelor’s Degree required; Master’s Degree preferred.
  • 6 years of relevant experience in a matrix environment.
  • 4 years experience in managing against budgets, including sales and profit growth.
  • 3+ years experience as a team lead or sales leader.
  • Ability to manage multiple tasks at once.
  • Strong decision-making and problem-solving skills.
  • Sense of urgency and deadline driven.
  • Strong analytical skills.
  • Strong interpersonal and communication skills.
  • Demonstrates attention to detail/organization skills.
  • Excellent written and verbal communications.
  • Ability to influence and lead change in a cross-functional team environment.

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About UsThis amount is what we reasonably believe we will pay for the position; however, offer amounts may vary based on factors such as geographic location, relevant education, experience, qualifications, skills, shift, or any collective bargaining agreements.

For eligible positions, compensation may include participation in a bonus or sales incentive plan, subject to the terms and conditions of the applicable plan documents. For certain sales roles, Wesco also offers a commission structure that provides additional compensation based on sales results, as defined by the applicable commission plan.

In addition, Wesco offers a benefits program for eligible employees, which may include paid time off, medical, dental, and vision coverage, and retirement savings plans. Additional details about benefits are available here.
About the TeamAt Wesco, we build, connect, power and protect the world. As a leading provider of business-to-business distribution, logistics services and supply chain solutions, we create a world that you can depend on. ​

Our Company’s greatest asset is our people. Wesco is committed to fostering a workplace where every individual is respected, valued, and empowered to succeed. We promote a culture that is grounded in teamwork and respect. With a workforce of over 20,000 people worldwide, we embrace the unique perspectives each person brings. Through comprehensive benefits and active community engagement, we create an environment where every team member has the opportunity to thrive.  ​

Learn more about Working at Wesco here and apply online today!​

Founded in 1922 and headquartered in Pittsburgh, Wesco is a publicly traded (NYSE: WCC) FORTUNE 500® company.​

Wesco International, Inc., including its subsidiaries and affiliates (“Wesco”) provides equal employment opportunities to all employees and applicants for employment. Employment decisions are made without regard to race, religion, color, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, or other characteristics protected by law. US applicants only, we are an Equal Opportunity Employer.​

Los Angeles Unincorporated County Candidates Only: Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act. 

This posting is for a current, active vacancy intended for immediate hire.

Skills Required

  • Bachelor's degree
  • Master's degree
  • 6 years of relevant experience in a matrix environment
  • 4 years of experience managing budgets, including sales and profit growth
  • 3 or more years of experience as a team lead or sales leader
  • Ability to manage multiple tasks simultaneously
  • Strong decision-making and problem-solving skills
  • Sense of urgency and deadline-driven work style
  • Strong analytical skills
  • Strong interpersonal and communication skills
  • Attention to detail and organizational skills
  • Excellent written and verbal communication skills
  • Ability to influence and lead change in a cross-functional team environment

WESCO International Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about WESCO International and has not been reviewed or approved by WESCO International.

  • Retirement Support Feedback suggests the 401(k) with company match is a relative strong point and is consistently part of the package. Retirement offerings are frequently cited as a solid element within the total rewards.
  • Leave & Time Off Breadth Feedback suggests PTO policies are favorable, including self‑managed or generous banks in some roles along with paid holidays. Paid parental leave and related time‑off options add to the perceived strength of leave benefits.
  • Flexible Benefits Feedback suggests employees have meaningful choice through medical plan options with HSA/FSA alongside ancillary programs like EAP, discounts, and supplemental coverages. The breadth of selectable add‑ons supports tailoring benefits to individual needs.

WESCO International Insights

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The Company
Pittsburgh, PA
10,264 Employees

What We Do

At Wesco, we believe life should run smoothly. As a leading provider of business-to-business distribution, logistics services and supply chain solutions, we create a world that you can depend on. Harnessing 100 years of ingenuity and expertise, we increase profitability, improve productivity and mitigate risk for approximately 150,000 customers worldwide. With nearly 1.5 million products and locations in more than 50 countries, Wesco is your partner in progress. Our company’s greatest asset is our people. From our corporate and field offices to our distribution sites, Wesco employs over 20,000 professionals around the globe. We’re committed to fostering diversity and inclusion across our workforce by embracing the unique perspectives, authenticity, and individuality our team members contribute to the company. Headquartered in Pittsburgh, Wesco is a publicly traded (NYSE: WCC) FORTUNE 500® company with 2022 net sales of $21.4 billion.

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