Manager, Sales Operations

 Manager, Sales Operations

Sales Enablement   •   Chicago (HYbrid)   •   Full-Time   •   $95,000 - $115,000

The Real Good Story

Real Good Foods started with a pretty simple idea: food should taste great and be made better. Today, we’re building something bigger around that belief—challenging the status quo with real ingredients, more protein, fewer carbs, and food people genuinely crave. Through it all, we keep it real: real food, real ingredients, and really good taste. Because eating well shouldn’t be complicated. It should be Real Good.

As a Real Good Manager of Sales Operations, you will build and run the operating system for the Sales organization. This role owns forecasting support, order and deduction management, trade spend tracking, CRM/ERP data integrity, and the recurring cadence of sales reporting and meetings. The ideal candidate is highly organized, analytically strong, and comfortable turning a fast-moving commercial agenda into clear plans, owners, deadlines, and measurable results.

On Your Plate

—     Own the master sales tracker, including account plans, deadlines, dependencies, and status reporting across the Sales team.

—     Build and maintain the sales calendar, including line reviews, trade shows, promotional windows, and key retailer milestones.

—     Consolidate account and channel performance into a master KPI dashboard and weekly sales performance report.

—     Manage trade spend tracking, deduction management, invoice reconciliation, and monthly variance reporting in partnership with Finance.

—     Support demand forecasting and planning cadences in partnership with Supply Chain and Finance.

—     Administer the sales technology stack, including CRM, trade promotion management (TPM), EDI, integrations, user access, and vendor coordination.

—     Manage order management processes, including PO receipt, EDI transactions, fulfillment coordination, and issue resolution.

—     Run recurring sales meetings, including agendas, notes, action tracking, decision logs, and follow-up accountability.

—     Manage OKR and goal tracking across the Sales organization and ensure performance measures are clearly defined.

—     Design, document, and improve core sales processes, templates, approval workflows, and operating cadences.

—     Partner cross-functionally to drive business results and execute against company priorities.

—     Identify opportunities to improve processes, solve problems, and create real good outcomes.

Recipe for Success

—     Sales priorities, timelines, and account plans are visible in one reliable source of truth.

—     Weekly and monthly reporting is accurate, on time, and action oriented.

—     Forecast accuracy improves and deduction/variance issues are resolved quickly.

—     Orders move through the organization with fewer errors and fewer last-minute surprises.

—     The Sales team operates with a clear cadence, documented processes, and strong follow-through.

—     Bring a proactive, ownership mindset to your work and help move projects forward..

—     Contribute to a collaborative, high-accountability team culture

What You Bring to the Table

—     3+ years of experience in sales operations, commercial operations, revenue operations, or a related function, ideally in CPG or food.

—     Experience managing forecasting, order management, deductions, or trade spend processes.

—     Advanced Excel or Google Sheets skills and experience building dashboards, trackers, and operating reports.

—     Working knowledge of CRM, ERP, EDI, and trade promotion management (TPM) systems.

—     Strong project-management discipline with the ability to create structure in a fast-moving environment.

—     Excellent written communication, meeting leadership, organization, and attention to detail.

—     Ability to work cross-functionally with Sales, Finance, Supply Chain, and Executive Leadership.

—     CPG, food, retail, or high-growth consumer-brand experience.

—     Experience supporting national retail accounts (grocery, mass, club, or natural/specialty channels).

—     Familiarity with broker networks and retailer portals.

—     Experience working in high-growth or entrepreneurial environments.

—     Demonstrated ability to drive results through collaboration and influence.

Why Our Employees Are Full

Because work should feel good, too.

At Real Good Foods, employees can make an impact at a company that's redefining what's possible in frozen food. We're building a brand that helps people eat better without sacrificing the foods they love, and we know that starts with great people.

Upon joining Real Good Foods, you'll find:

—     A mission-driven company focused on improving lives through better nutrition

—     A culture that values ownership, action, and fresh thinking

—     Real growth and the chance to help shape the future of a category-leading brand

—     Competitive compensation and benefits

—     Paid time off, company holidays, and work-life balance initiatives

Equal Opportunity Employer

Real Good Foods is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Employment decisions, including final compensation package, are based on qualifications, merit, and business needs.

Like any good recipe, this job description includes the key ingredients, but it may not capture every responsibility, duty, qualification, or opportunity that comes with the role. As Real Good Foods continues to evolve, new challenges are added to the menu. If you meet many, but not every, qualification and are excited about making an impact, we encourage you to apply.

READY TO JOIN THE Real Good MOVEMENT?

Apply today or reach out with resume to [email protected]