Backed by Ant International (a global leader in digital payments, digitisation, and financial technology solutions), EPOS is a leading Point-of-Sale (POS) digital solutions provider.
Supporting Ant International's mission to empower SMEs, EPOS serves as the central hub of its global merchant payment services provider, Antom, delivering integrated O2O digital, payment, and banking solutions to SMEs worldwide—empowering Every Point Of Success in their business growth.
With a growing presence across Southeast Asia, we’re looking for passionate individuals to join our diverse and driven teams. Be part of our journey as we expand to create meaningful, impactful changes for businesses around the world.
Role Overview
We are seeking a senior leader to drive Sales Enablement through digital tools and commercial infrastructure optimisation. This role will lead the design, implementation, and continuous enhancement of sales systems, digital workflows, and performance governance frameworks to improve sales productivity and revenue scalability. The ideal candidate combines strong commercial acumen with hands-on experience building internal sales systems (CRM, contract lifecycle tools, lead-to-cash processes) and driving cross-functional transformation across sales, operations, product, and finance. This is a strategic yet execution-focused leadership role.
- Lead the design and optimisation of end-to-end Lead-to-Cash (L2C) systems.
- Drive CRM enhancement, sales automation, contract lifecycle management, and reporting dashboards.
- Build scalable internal sales tools to improve pipeline visibility and forecasting accuracy.
- Partner with tech teams to translate commercial requirements into system capabilities.
- Establish structured sales operating cadence, performance tracking, and KPI governance.
- Drive data-driven decision-making through pipeline analytics and business diagnostics.
- Implement standardised partner onboarding, risk-control processes, and incentive alignment frameworks.
- Improve sales transparency and accountability through digitised workflows.
- Support commercial leadership in model design, pricing governance, and revenue structure optimisation.
- Standardise go-to-market processes across regions.
- Enable scalable expansion through structured frameworks and measurable operating metrics.
- Identify productivity gaps and drive process optimisation initiatives.
- Work closely with Sales, Operations, Finance, and Product teams to align systems and commercial processes.
- Lead cross-border coordination if required.
- Drive adoption of new digital tools through training and change management initiatives.
Requirements
- 5+ years of experience in sales operations, commercial strategy, or sales enablement roles.
- Proven experience building or enhancing CRM / Lead-to-Cash systems.
- Strong understanding of sales performance management, pipeline governance, and incentive structures.
- Experience driving cross-functional digital transformation initiatives.
- Strong commercial acumen with ability to translate business strategy into operating frameworks.
- Comfortable working with data analytics and performance dashboards.
- Experience in fintech, technology, telecommunications, or fast-scaling environments preferred.
Skills Required
- 5+ years of experience in sales operations, commercial strategy, or sales enablement roles
- Proven experience building or enhancing CRM / Lead-to-Cash systems
- Strong understanding of sales performance management, pipeline governance, and incentive structures
- Experience driving cross-functional digital transformation initiatives
- Strong commercial acumen with ability to translate business strategy into operating frameworks
- Comfortable working with data analytics and performance dashboards
- Experience in fintech, technology, telecommunications, or fast-scaling environments
What We Do
EPOS, founded in 2009, is a leading Point-Of-Sales (POS) system vendor. We aim to provide SMEs powerful yet cost-effective digital solutions. Our systems are used in over 60 different industries, including major Singapore government agencies and MNCs. We have an active and strong team capable of flexible customisation requirements and handling of major projects (e.g. major clients will have 50-60 outlets, with more than 100 POS terminals). Our clients include LTA, KKHospital, Popular Bookstore, UMart, Bounce Inc. We are a team that is truly passionate about helping businesses succeed. We want to see our customers thrive, and to expand and grow their business as ours.
