Sales Effectiveness Manager

Work Schedule

Environmental Conditions

Job Description

Thermo Fisher Scientific Inc. is the world leader in serving science, with annual revenue exceeding $40 billion. Our Mission is to enable our customers to make the world healthier, cleaner and safer. Whether our customers are accelerating life sciences research, solving complex analytical challenges, improving patient diagnostics and therapies or increasing efficiency in their laboratories, we are here to support them. Our team of more than 100,000 colleagues delivers an unrivaled combination of innovative technologies, purchasing convenience and pharmaceutical services through our industry-leading brands, including Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific, Unity Lab Services, Patheon and PPD. For more information, please visit www.thermofisher.com.

The Manager Sales Effectiveness will drive revenue growth by leading Salesforce effectiveness and CRM execution strategy globally. This role is crucial for enhancing sales performance through a clear vision and accountability for execution. The ideal candidate will ensure effective training and adoption of tools and processes, identify growth opportunities, and streamline sales data and processes.

What will you do?

• Work with Commercial Operations director on strategy development & deployment of sales force effectiveness program aligning to commercial & sales strategy.
• Define guidelines, new tools & technologies to accelerate sales team success (e.g. opportunities to use AI, mobility tools to support sales “on the go”)
• Help build robust Salesforce.com roadmap in collaboration with Sales, IT and group partners to focus on enhanced user experience, data insights & standard work enablement.
• Partner strongly with Marketing & Sales Training teams to deliver best in class sales enablement experience for our sales teams across the globe.
• Continually evaluate and make recommendations on new SFDC-related technologies to support commercial priorities.
• Work closely with Sales Operations to track sales effectiveness strategies & tool utilization.
• Set up & maintain commercial operations bowler to supervise effectiveness of the function.
• Provide project management & PPI guidance & resources to wider commercial operations & sales teams on key initiatives.

How will you get here?

• Bachelor’s degree
• 8 years + of meaningful work experience
• Extensively used and handled salesforce.com, certifications desirable
• Consistent track record to assess technology needs, design, and roll out to a large user group with high engagement.
• Field or inside sales experience a strong plus

Knowledge, Skills, Abilities

• Strong commercial orientation with a passion to understand, develop, improve, and streamline sales tools to better guide sales teams in setting selling strategies.
• Strong leadership skills, experience with organization change management & coaching teams to deliver outstanding performance
• Outstanding project management skills with a demonstrated ability to successfully lead complex projects.
• Effective at generating passion and action around an idea or solution to gain support and embrace new capabilities.
• Ability to implement new technologies that support customer success, commercial productivity, and revenue generation.
• In depth practical experience of process improvement methodologies with significant tangible results
• Intellectually curious with a passion for results, skilled at asking questions for a deeper understanding.
• Adept at challenging the status quo to identify organizational needs, investigate, and implement new technologies or processes to support commercial ambition.
• Must be able to analyze and interpret data elements and make recommendations for change/improvement.
• A great teammate with a bias for action and driving projects to fruition.
• Excellent interpersonal and communication skills (both verbal and written)
• Ability to interact professionally with a diverse group including Sales & Functional leaders at all levels as well as subject matter experts and end-users.
• Ability to travel up to 25%

What’s in it for you:

We offer competitive remuneration, annual incentive plan bonus, healthcare, and a range of employee benefits. Thermo Fisher Scientific offers employment with an innovative, forward-thinking organization, and outstanding career and development prospects. We offer an exciting company culture that stands for integrity, intensity, involvement, and innovation!

Our Mission is to enable our customers to make the world healthier, cleaner and safer. Watch as our colleagues explain 5 reasons to work with us. As a team of 100,000+ colleagues, we share a common set of values - Integrity, Intensity, Innovation and Involvement - working together to accelerate research, solve complex scientific challenges, drive technological innovation and support patients in need.

#StartYourStory at Thermo Fisher Scientific, where diverse experiences, backgrounds and perspectives are valued.

Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.