Manager, Business Development

Reposted 2 Days Ago
Austin, TX
In-Office
Senior level
Software • Design
The Role
As the Manager of Sales Development, you will lead a team of Sales Development Representatives, optimize sales processes, and drive performance goals while coaching your team to exceed targets.
Summary Generated by Built In

About MirrorWeb 

MirrorWeb is an intelligent communications supervision platform built for regulated financial services firms that need to scale supervision safely, defensibly and without operational collapse. 

Compliance teams today are dealing with a permanent shift: channel explosion (mobile, social, collaboration tools), volume that outpaces humans and regulators who didn’t lower the bar. The result is simple: teams are drowning in data but starving for signal. 

Most firms get stuck between three flawed options: 

  • Legacy archiving & supervision platforms (manual, queue-based, connector-centric, brittle, slow to adapt) 
  • Point AI compliance tools (narrow, opaque, hard to defend in audits) 
  • DIY + services-heavy approaches (stitched-together systems and spreadsheets that don’t scale) 

MirrorWeb was built for this moment: AI-native supervision designed for regulated reality where AI helps prioritize risk and focus human attention, while preserving accountability regulators accept. 

Our mission: help regulated firms communicate freely and confidentlyknowing supervision stays scalable, defensible, and auditable as the world changes. 

 

Why This Role Matters 

At MirrorWeb, roles aren’t about shipping tasksThey’re about building a platform that compliance leaders can stand behind in audits and regulatory scrutiny, while helping them modernize without increasing risk. 

MirrorWeb is seeking a strategic sales development leader who thinks like an engineer and leads like a coach. In this role, you'll architect and optimize our entire sales development motion - from lead flow to handoff - while building a high-performing team of SDRs in Austin, Texas. You'll sit at the intersection of Marketing, Sales, and RevOps, serving as both the quarterback of our pipeline generation engine and the mentor who develops top talent. This is a highly visible, high-impact role reporting to our VP, Marketing. 



What You'll Build: 

Systems & Strategy 

  • Design and continuously optimize our end-to-end SDR motion, from lead routing to SQL handoff 
  • Own the data: build dashboards, analyze conversion metrics, and identify bottlenecks in the funnel 
  • Partner with Marketing and RevOps to improve lead quality, attribution, and tech stack efficiency 
  • Implement A/B testing frameworks for messaging, cadences, and outreach strategies 

Team & Talent 

  • Recruit, develop, and retain a world-class SDR/BDR team with clear paths to promotion 
  • Provide 1:1 coaching using call reviews, data analysis, and skills development frameworks 
  • Create a culture of continuous learning, healthy competition, and mission-driven performance 

Revenue Impact 

  • Drive predictable pipeline generation that fuels our growth targets 
  • Proactively model capacity needs and manage headcount planning aligned to revenue goals 
  • Design incentive structures and contests that drive both activity and outcomes 



What Success Looks Like: 

  • Consistent over achievement of monthly/quarterly pipeline targets 
  • High SDR → AE conversion rates and team retention 
  • Efficient lead-to-SQL conversion with improving velocity metrics 
  • Cross-functional partnership that earns you a seat at the strategy table 

 

What You'll Need: 

  • Experience managing high-performing SDR/BDR teams at a B2B SaaS company with a proven track record of exceeding pipeline targets 
  • Data-driven operator who uses metrics and analytics to coach, optimize processes, and drive strategic decisions - not just report on activity 
  • Systems thinker with a player-coach mentality: you'll model best practices, build repeatable processes, and scale what works 
  • Strong communication and collaboration skills across all levels - from 1:1 coaching conversations to executive presentations to cross-functional strategy sessions 
  • Experience with modern sales tech stack and
    leveraging
    AI
    (CRM, sales engagement platforms, conversation intelligence tools) to continuously optimize the team performance and workflows
     
  • Comfortable with ambiguity and rapid iteration - you can juggle multiple priorities, adapt quickly, and execute with urgency while building for long-term scale 

What’s on Offer:

• Comprehensive Health Coverage – Premium medical, dental, and vision plans to 

keep you and your family healthy. 

• Life Assurance - Financial peace of mind for you and your loved ones. 

• 401(k) Retirement Plan - We invest in your future with a 3% non-elective 

contribution, regardless of your own contributions. 

• Generous Paid Time Off - 20 days PTO, plus a day off on your birthday and paid sick 

leave so you can recharge and celebrate. 

• Enhanced Family Leave - Extra support for life’s most important moments. 

• Flexible Lifestyle Benefits - $100 monthly Juno allowance to spend on health, 

wellness, learning, or whatever matters most to you. 

• Equity Appreciation Rights (EAR) - Share in our success with an opportunity to 

benefit from the company’s growth through our equity incentive program. 

Ready to Join?

If you’re excited by this opportunity and want to be part of MirrorWeb’s journey, we’d love to hear from you, so apply to the role now and we can organize a time to catch up soon. 

Top Skills

Analytics
CRM
SaaS
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The Company
HQ: Manchester
49 Employees
Year Founded: 2016

What We Do

We help firms manage and evidence changes in their digital content. Through the MirrorWeb Insight platform we capture, archive and monitor web, SMS, email, instant messaging and social media channels, ensuring digital communication regulations are met and content remains compliant.

Our technology is unrivalled. Through cloud-archiving we provide data sovereignty and store archives in a legally admissible format (WORM). Once captured, your archives can be replayed and searched through our platform at any time.

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