Manager, Sales Development Representatives

Posted Yesterday
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Boston, MA, USA
Hybrid
Junior
Cloud • Security
The Role
Lead and coach a team of Sales Development Representatives (SDRs) to drive inbound and outbound lead generation. Build and maintain playbooks, KPIs, scripts, and templates. Partner with sales, enablement, HR for recruiting and training. Monitor performance, provide onboarding and on-the-job coaching, and help scale pipeline generation while enabling progression to Account Executive roles.
Summary Generated by Built In

About Delinea:
Delinea is a pioneer in securing human and machine identities through intelligent, centralized authorization, empowering organizations to seamlessly govern their interactions across the modern enterprise. Leveraging AI-powered intelligence, Delinea’s leading cloud-native Identity Security Platform applies context throughout the entire identity lifecycle – across cloud and traditional infrastructure, data, SaaS applications, and AI. It is the only platform that enables you to discover all identities – including workforce, IT administrator, developers, and machines – assign appropriate access levels, detect irregularities, and respond to threats in real-time. With deployment in weeks, not months, 90% fewer resources to manage than the nearest competitor, and a 99.995% uptime, Delinea delivers robust security and operational efficiency without compromise. Learn more about Delinea on Delinea.com, LinkedIn, X, and YouTube.

Join our passionate, global team at Delinea and help us make the world a safer and more secure place. Our success is driven by world-class product leadership, outstanding engineers, and strategic investment from TPG. We value diversity, innovation, and a culture of respect and fairness. If you're ready to push boundaries and challenge the status quo in security, we want to hear from you.
 

Apply today to help us achieve our mission.

Manager, Sales Development Representative Position Summary

The Manager, Sales Development Representatives will work collaboratively with our Quota Carrying Reps (QCRs) while acting as a player / coach to the Sales Development Representatives (SDRs). He or she will establish best practices, playbooks and KPIs to increase efficiencies and improve lead generation processes and systems. This role is expected to contribute significantly to our pipeline generation efforts. The successful candidate must be a self-starter, have at least 8 months of SDR seat experience and demonstrated quota attainment.

In addition, they are comfortable wearing multiple hats in a highly dynamic environment. This is an excellent opportunity for a motivated individual to take on new responsibility and continue to hone their skill set. While not expected, the successful Team Lead will maintain the opportunity to progress to the Account Executive role within the company.

What You’ll Do:

  • Provide on-boarding and on-the-job coaching (including call monitoring as required) to new and existing Sales Development Representatives (SDRs) responsible for inbound and outbound lead generation engagements

  • Develop and maintain a sales development playbook with processes and best practices such as sales sequence, sales pitches, call scripts, email templates and qualification tactics to ensure SDR efficiency and consistent conveyance of our current messaging

  • Motivate and aid the SDR team to achieve collective and individual goals

  • Partner with Manager of Sales Development and HR in SDR recruitment activities

  • Coordinate cross-functionally with Sales Enablement and Learning on continued development of certifications, e-learning modules, and quarterly instruction sessions on direct sales activities including discovery, demo, pricing, compete, and closing techniques

What You’ll Bring:

  • Bachelor’s degree from an accredited university OR entry level to 2 years work experience in related field (Prior SDR experience in IT, SaaS space is a plus)

  • Demonstrated ability to communicate effectively and persuasively via phone and email.

  • Comfort level with heavy phone work to pitch the Delinea solutions.

  • Organized, and goal oriented. You like to roll up your sleeves

  • Technologically savvy and quick to learn new concepts.

  • A high-energy go-getter with a "can do" attitude who can collaborate with colleagues

Why work at Delinea?

  • We're passionate problem-solvers helping the world's largest organizations protect what matters most: their human and machine identities.

  • We invest in people who are smart, self-motivated, and collaborative.

  • What we offer in return is meaningful work, a culture of innovation and great career progression.

At Delinea, our core values are STRONG and guide our behaviors and success:

  • Spirited - We bring energy and passion to everything we do

  • Trust - We act with integrity and deliver on our commitments

  • Respect - We listen, value different perspectives, and work as one team

  • Ownership - We take initiative and follow through

  • Nimble - We adapt quickly in a fast-changing environment

  • Global - We embrace diverse people and ideas to drive better outcomes

We believe weaving these core values into our day-to-day actions, and our process for hiring, evaluating, and promoting employees, helps us cultivate a work environment that embraces collaboration and camaraderie.

We take care of our employees. We offer competitive salaries, a meaningful bonus program, and excellent benefits, including healthcare insurance, as well as pension/retirement matching, comprehensive life insurance, an employee assistance program, time off plans, and paid company holidays.

Delinea is an Equal Opportunity and Affirmative Action employer and prohibits discrimination and harassment of any type with regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Upon conditional offer of employment, candidates are required to complete comprehensive criminal background check, verification of education, and verification of employment, per employment policy. In addition, all publicly posted social media sites may be reviewed.

 

 

 

 


Skills Required

  • At least 8 months of SDR seat experience
  • Demonstrated quota attainment
  • Bachelor's degree or 0-2 years related work experience
  • Demonstrated ability to communicate effectively and persuasively via phone and email
  • Comfort with heavy phone work to pitch solutions
  • Organized and goal oriented
  • Technologically savvy and quick to learn new concepts
  • Prior SDR experience in IT/SaaS

Delinea Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Delinea and has not been reviewed or approved by Delinea.

  • Healthcare Strength Company materials highlight comprehensive medical, dental, vision, disability, HSA/FSA options, and an EAP as part of the core package. Feedback suggests health and protection coverage is a well-rounded pillar of total rewards.
  • Leave & Time Off Breadth The package includes discretionary/unlimited PTO alongside paid company holidays. Feedback suggests the breadth of time off is attractive, though real usage can depend on team norms.
  • Parental & Family Support Paid parental leave is defined for both primary and secondary caregivers. Feedback suggests these provisions are meaningful support for caregivers.

Delinea Insights

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The Company
HQ: Redwood City, CA
794 Employees
Year Founded: 2022

What We Do

Delinea is a leading provider of privileged access management (PAM) solutions that make security seamless for the modern, hybrid enterprise. Our solutions empower organizations to secure critical data, devices, code, and cloud infrastructure to help reduce risk, ensure compliance, and simplify security. Delinea removes complexity and defines the boundaries of access for thousands of customers worldwide, including over half of the Fortune 100. Our customers range from small businesses to the world's largest financial institutions, intelligence agencies, and critical infrastructure companies. As organizations continue their digital transformations and move to the cloud, they are faced with increasingly complex privileged access requirements for the expanded threatscape. But the opposite of complex isn’t simple – it’s seamless. At Delinea, we believe every user should be treated like a privileged user and wants seamless, secure access, even as administrators want privileged access controls without excess complexity. Our solutions put privileged access at the center of cybersecurity by defining the boundaries of access. With Delinea, privileged access is more accessible. Get to know our industry-leading privileged access management solutions: - Delinea Secret Server: Secure privileges for service, application, root, and administrator accounts across your enterprise with our enterprise-grade PAM solution. Available both on-premise or in the cloud. https://delinea.com/products/secret-server/ - Delinea Cloud Suite: A unified PAM platform for managing privileged access in multi-cloud infrastructure to seamlessly secure access and protect against identity-based cyberattacks. https://delinea.com/products/cloud-suite/ - Delinea Server Suite: Secure and comprehensive access control to on-premises infrastructure, centrally managed from Active Directory, minimizing risk across all Linux, UNIX, and Windows systems. https://delinea.com/products/server-suite

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