Manager, Sales Customer Marketing

SC JOHNSON IS A FIFTH-GENERATION FAMILY COMPANY BUILT ON THE SPIRIT OF OUR PEOPLE. We have been leading with purpose for over 130 years, building iconic brands that win the hearts and minds of consumers – such as Raid®, Glade®, Ziploc® and more, in virtually every country around the world. Together, we are creating a better future – for the planet, for future generations and for every SCJ team member. Join our winning team of Wave Makers and Go Getters and help us write the next chapter in the SCJ story.

ABOUT THE ROLE

The Customer Marketing Manager reports directly to the Sr. Director of Customer Marketing and will own the business class of trade strategy and execution, leading customer and channel specific business initiatives. The role is customer-centric first, incorporating customer and shopper insights into multiple SCJ business processes including S&OP and IGP. The role leads channel problems to solve for the national omnichannel brief while translating national brand strategies into customized channel DMPP strategies.

The Customer Marketing Manager serves as the critical partner to field sales, supporting the creation of commercial plans inclusive of distribution, display and execution strategies. Further, it supports and consults marketing commercialization’s creation of national growth narratives, translating into simplified and most impactful form.

KEY RESPONSIBILITIES

· Clearly identify Growth Opportunities and Problems to Solve, develop selling material and assets by COT required to win in the market that are consistent with Sales and Marketing

· Lead continued development & growth of those channels in the US, working directly with account teams to build commercial plans, create customized omnichannel plans, and identify new Big Bets

· Interact and work with marketing managers and cross functional teams to deliver category business objectives

· Develop and execute customized selling narratives for product launches, pricing actions, and strategic activation programs, especially tailored to above noted classes of trade

· Understand and proactively seek learnings on consumer and shopper insights that drive customer priorities. Leverage analysis and make conclusions/recommendations to support customer initiatives and priorities

· Deliver class of trade insights in Step 2 of the S&OP processes leveraging holistic understanding of account plans and priorities with implications for commercial P&L, supply, and execution

· Interact and work with Customer Market Team, brand managers and cross-functional teams to deliver divisional business objectives

· Support Partners with key field business teams with business planning, brand interaction, and top to top meetings

· Participate in customer calls to provide support to the field, provide national perspective. and gain insights to use in strategic and tactical planning

· Provide recommendations to sales management and brand management on appropriate direction for sales execution of DMPPR strategies, tactics, and goals on assigned areas

· Define and support the creation of Special packs and programs

· Disseminate competitive intelligence

REQUIRED EXPERIENCE YOU’LL BRING

· Bachelor’s degree in related field with 7+ years of relevant work experience or advanced degree with 5+ years of relevant work experience.

· Qualified candidates must be legally authorized to work in the US

PREFERRED EXPERIENCES AND SKILLS

· Exceptional computer skills: Microsoft Office (Excel, PowerPoint, Word)

· SCJ Data Tools (PlanIt TCM, Nielsen)

· Ability to quickly learn new technologies and tools

· Exceptional organizational and planning skills with the ability to multi-task and prioritize

· Experience with Sales (Target, Walmart or large Food Account) and/or Marketing (brand or commercialization)

· Prior experience developing sales kits/tools (including POS materials) for both base business, promotional and account-specific products

· Prior experience in an analytical role

· High degree of initiative and sense of urgency

· Ability to manage across functions in SCJ organization to deliver results

· Work efficiently and commitment to quality

JOB REQUIREMENTS

· Full-time onsite role in West Loop, Chicago office

· Up to 25% travel

· Remote work is available once a week for eligible employees

· This role is eligible for domestic relocation

BENEFITS AND PERKS:

SC Johnson’s total compensation packages are at or above industry levels. In addition to salary, total packages may include bonuses, long-term incentives, matching 401(k) contributions and profit sharing based on company profitability, job level and years of service. As a family company, we’re committed to providing benefits such as subsidized health care plans, maternity/paternity/adoption leave, flexible work arrangements, vacation purchase options, recreation and fitness centers, childcare, counseling services and more.

Inclusion & Diversity

We’re a global business, with people from every culture, ethnicity, race, religion, gender identity, sexual orientation, age and ability. We recognize the breadth of human experience, and we work to celebrate it. It is our goal to build a diverse, inclusive and supportive work environment where all people can thrive.

We’re committed to ongoing efforts that help us attract, hire, and retain diverse talent who want to build a positive, inclusive environment. Read more about our ongoing initiatives at https://jobs.scjohnson.com/inclusion.

Better Together

At SC Johnson, we strive to create a positive, inclusive and unique workplace. We strongly believe SCJ people are able to achieve their best when they can collaborate and work together in person.

Equal Opportunity Employer

The policy of the Company is to ensure equal opportunity for all qualified applicants and employees without regard to race, color, religion, gender, marital status, sexual orientation, national origin, ancestry, age, gender identity, gender expression, disability, citizenship, pregnancy, veteran status, membership in any active or reserve component of the U.S. or state military forces, genetic history or information or any other category protected by law.

Accommodation Requests

If you are an individual with a disability and you need an accommodation or other assistance during the application process, please call our Human Resources department at 262-260-3343 or email your request to [email protected]. All qualified applicants are encouraged to apply. Download the EEO is the Law poster for more information.