Manager Sales Account - Convenience Channel

Job Details:

Position Summary

To effectively support East Coast customers, preferred candidates will be located in the Eastern U.S. or Chicago area. Springdale, AR will also be considered. 

The Sales Account Manager – Convenience Channel is a contributing member of the commercial sales team and reports directly to the Director of Sales (DOS). This role is responsible for managing and growing relationships with assigned Convenience Chain Accounts, with a strong focus on driving incremental prepared foods business within new and existing customers. The Sales Account Manager will be expected to show profitable growth within their assigned customer base while navigating contract negotiations, customer quality concerns and new item launches while executing against their annual business plans. The Sales Account Manager will also have responsibility for managing our Prepared Foods Business with McLane including pricing communication, new item set up, deduction resolution and all other miscellaneous responsibilities.

The Sales Account Manager will collaborate closely with the DOS, Tyson Business Unit Leads, Prepared Sales Strategy and Planners, Revenue/Pricing Partners, and other cross‑functional teams include Demand and Supply Planners to develop and execute customer strategies that grow volume, optimize product mix, and protect core business. This role plays a critical part in creating competitive advantage within the convenience channel by leveraging value‑added product solutions and executing customer‑specific initiatives.

Essential Duties & Responsibilities

Customer & Relationship Management

• Develop, manage, and strengthen professional relationships with assigned Convenience Commercial Chain Accounts.

• Serve as the primary point of contact for customers, ensuring alignment on business objectives and execution priorities.

• Cultivate trust and long-term partnerships to support sustainable growth.

Strategic Sales Execution

• Sell in new products, negotiate contracts, and drive customer adoption of value‑added product tiers.

• Deliver against annual volume, mix, and pricing objectives in alignment with executive pricing strategies.

• Prioritize efforts and resources against approved sales plans and account strategies.

Business Planning & Insight Development

• Gather, analyze, and maintain key account insights, including:

  • Size and scope of the business

  • Product and innovation opportunities

  • Competitive landscape

  • Timing considerations and potential hurdles

  • Accurate Forecasting of new and existing business.

  • Pricing communication to operators and distributors

• Maintain accurate account documentation and pipeline updates in the CRM system.

• Track progress and proactively communicate status to all applicable internal stakeholders.

Cross‑Functional Collaboration

• Partner with Business Development, Business Units, Revenue Management, and Trade/Marketing teams to execute customer strategies.

• Lead and manage strategic initiatives and customer-specific programs from concept through execution.

• Coordinate customer presentations, promotional plans, and marketing initiatives to support growth.

Operational & Financial Management

• Manage customer spend, promotional investments, and expense budgets tied to volume objectives.

• Resolve customer complaints, deductions, and billing issues in a timely and professional manner.

• Protect core business while identifying opportunities for incremental growth.

Customer Engagement & Support

• Provide sales support at customer meetings, trade shows, and events as needed.

• Conduct product sampling and present key product features, benefits, and value propositions to customer stakeholders.

Qualifications

Experience

• Minimum of 5 years of outside sales experience required.

• Experience in Foodservice, Foodservice Manufacturing, or Distributor Sales strongly preferred.

• Convenience channel or multi‑unit chain account experience is a plus.

Education

• Bachelor’s degree required or equivalent relevant work experience.

Communication & Interpersonal Skills

• Excellent verbal and written communication skills.

• Proven ability to influence, negotiate, and build credibility with customers and internal partners.

Core Competencies

• Strategic thinking and account planning

• Negotiation and contract management

• Conflict resolution and problem solving

• Motivational leadership and collaboration

• Strong financial and business acumen

Technical Skills

• Proficient in Microsoft Office products (Outlook, Excel, PowerPoint, Word).

• Experience with CRM and sales reporting tools preferred (Sales Force & PowerBI).

Success Metrics

• Achievement of volume, mix, and pricing objectives

• Successful execution of strategic initiatives and new item launches

• Growth and retention of assigned Convenience Commercial Chain Accounts

• Effective cross‑functional collaboration and customer satisfaction

Relocation Assistance Eligible:

Work Shift:

Pay Range/Rate:

Incentives:

Certain roles at Tyson require background checks. If you are offered a position that requires a background check you will be provided additional documentation to complete once an offer has been extended.

Any listed amounts represent the base pay range. Additional compensation may be available for this position based on various factors such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonuses. Pay is just one part of Tyson’s total compensation package.

Tyson will develop an offer based on a candidate's or team member’s relevant skills and capabilities, the market data for the role described in this requisition, internal equity, and other information relevant to the candidate and role.

Hourly Applicants ONLY -You must complete the task after submitting your application to provide additional information to be considered for employment.

Tyson is an Equal Opportunity Employer. All qualified applicants will be considered without regard to race, national origin, color, religion, age, genetics, sex, sexual orientation, gender identity, disability or veteran status.

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