Pilot Company is an industry-leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locations in 44 states and six Canadian provinces. Our energy and logistics division serves as a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil operations in our nation's busiest basins. Pilot Company supports a growing portfolio of brands with expertise in supply chain and retail operations, logistics and transportation, technology and digital innovation, construction, maintenance, human resources, finance, sales and marketing.
Founded in 1958 by Jim A. Haslam II and currently led by CEO Adam Wright, our founding values, people-first culture and commitment to giving back remains true to us today. Whether we are serving guests, a fellow team member, or a trucking company, we are dedicated to fueling people and keeping North America moving.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or any other characteristic protected under applicable federal, state, or local law.
Military encouraged to apply.
Job DescriptionThe Manager, Safety Operations leads the organization's enterprise safety analytics, reporting, and performance improvement initiatives. This role oversees safety analysts and safety program resources responsible for monitoring workplace safety performance, identifying emerging risks, and developing data-driven strategies to prevent incidents and injuries.
Essential Job Functions
- Lead and develop a team of safety professionals and analysts responsible for enterprise safety programs, reporting, risk assessment, and performance improvement initiatives.
- Help guide the strategic direction for safety analytics, performance metrics, and reporting processes to identify risks, monitor trends, and improve safety outcomes across the organization.
- Oversee enterprise safety data governance, including data quality, validation, reporting integrity, and maintenance of safety dashboards and business intelligence tools.
- Direct the analysis of incidents, audits, inspections, and near-miss events to identify root causes, emerging risks, and opportunities for corrective and preventive action.
- Partner with Operations, HR, Security, Risk Management, and business leaders to implement data-driven safety programs and foster a proactive safety culture.
- Ensure compliance with applicable OSHA, DOT, environmental, and other regulatory requirements by supporting audit readiness, reporting obligations, and safety program standards.
- Evaluate and improve the effectiveness of safety initiatives through performance measurement, benchmarking, predictive analytics, and continuous improvement methodologies.
- Provide executive leadership with strategic recommendations and performance reporting to support enterprise risk management, operational excellence, and long-term safety objectives.
- Requires in-depth knowledge of a specialized professional discipline
- Applies operational business practices to improve efficiency
- Manages professional team members and/or supervisors performing homogenous work
- Identifies and solves moderate to complex technical or operational problems
- Executes objectives that impact the achievement of project or program objectives
- Guides others within and outside the department to adopt different point of view
- Must meet near term targets and plan up to six months into future
- Bachelor's Degree or Equivalent
- At least 5 Years' Experience
- Weekly pay and strong benefits (Medical, Dental, Vision)
- 401(k) + Flexible Spending Accounts
- Employee fuel discount
- On-site gym and well-being programs
- Tuition reimbursement to keep your career moving
- A people‑first culture where your work is recognized and your success is celebrated
- This position does not support immigration sponsorship. To be considered you must have the legal right to work in United States without additional sponsorship
- This position requires candidates to be legally authorized to work in the United States without employer sponsorship
Pilot is an Equal Opportunity Employer. All employment decisions are based on qualifications, merit, and business need.
Skills Required
- Bachelor's Degree or equivalent
- At least 5 years of relevant experience
- Legal authorization to work in the United States without employer sponsorship
- Experience leading and developing safety professionals or analysts
- Knowledge of safety analytics, reporting, and data governance
- Familiarity with OSHA, DOT, environmental, and related regulatory compliance
- Experience analyzing incidents, audits, inspections, and near-miss events for root causes
- Experience implementing performance measurement, benchmarking, and continuous improvement methodologies
What We Do
Pilot Company is a travel center and energy company owned by Berkshire Hathaway, operating gas stations and convenience stores. It provides services such as diesel fuel, truck parking, and showers for travelers.
