The UK CRO function is part of the Int’l CRO team, within Global Risk and Compliance (GRC). It is responsible for identifying and overseeing risk across all processes.
The Manager, Risk Secretariat, UK CRO Team, within the GRC organization, is responsible for establishing and implementing the committee secretariat framework for the areas under their responsibility for the UK market. We are seeking an experienced risk leader to be a part of this exciting journey. The incumbent will ensure the effective running of the risk governance committees for our UK businesses.
Responsibilities- Design, implement and run the UK Risk Management Committee(s) and secretariat function:
- Schedule meetings in accordance with other governance meetings and member availability;
- Run the agenda for meetings, agreeing the agenda with the chair in advance, obtaining and circulating materials in accordance with expected formats and timings;
- Take and circulate minutes of the meeting
- Register and track actions arising from the meeting and coming to the committee from other governance forums (such as BRC and Board);
- Monitor and report on attendance at committee meetings;
- Monitor and report on committee performance against its terms of reference;
- Ensure periodic review of committee effectiveness.
- Support successful escalation of risks to BRC, Board and IRMC
- Support the ILE Chief Risk Officer (CRO) in their oversight duties aligned to Risk Governance and applicable policies
- Work with the Board Secretariat team to ensure Risk governance aligns with Board and Board sub-committee timelines
- 5+ years of leadership experience in risk management or a similar role;
- Strong business acumen with a risk-reward control perspective;
- Experience in interacting with regulators and familiarity with the UK regulatory landscape and requirements;
- Demonstrated ability to successfully manage multiple priorities under pressure;
- Fluency in English (verbal and written);
- Advanced degree in business, economics, engineering, or a related field is preferred.
Leadership Skills:
- Proven leader who can build, inspire, and coach a team with a passion for the business;
- Excellent relationship and influencing skills with the ability to build productive relationships across teams and levels of seniority;
- Self-confident with a strong sense of integrity and the ability and willingness to challenge and be challenged;
- Proactive in identifying issues, delivering and escalating key findings, and advising on recommended solutions to correct issues or mitigate risks;
- Ability to communicate oversight findings to colleagues, business partners, and senior leaders;
- Strong verbal and written communication skills.
Employment eligibility to work with American Express in the UK is required as the company will not pursue visa sponsorship for these positions.
About UsAt American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.
As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
About the TeamWe back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
- Competitive base salaries
- Bonus incentives
- Support for financial-well-being and retirement
- Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- Generous paid parental leave policies (depending on your location)
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.
Skills Required
- 5+ years of leadership experience in risk management or similar role
- Experience interacting with regulators and familiarity with UK regulatory landscape
- Strong business acumen with a risk-reward control perspective
- Demonstrated ability to manage multiple priorities under pressure
- Fluency in English, verbal and written
- Advanced degree in business, economics, engineering, or related field
- Proven leadership ability to build, inspire, and coach a team
- Excellent relationship-building and influencing skills across seniority levels
- Proactive issue identification, escalation, and recommendation of remediation
- Ability to communicate oversight findings to colleagues, business partners, and senior leaders
American Express Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about American Express and has not been reviewed or approved by American Express.
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Healthcare Strength — Pay is often viewed as attractive when combined with comprehensive health, dental, and vision coverage that supports day-to-day needs. The benefits package is also framed as especially helpful for those supporting dependents.
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Retirement Support — Retirement benefits are positioned as a meaningful part of total rewards through a 401(k) plan with company matching. Financial wellness services and coaching are also highlighted as strengthening longer-term financial security.
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Leave & Time Off Breadth — Paid time off is repeatedly characterized as generous and a valued component of the overall package. Time off and flexibility are presented as helping the total rewards feel more complete beyond base salary.
American Express Insights
What We Do
At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we’re supporting our customers’ financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly striving to uphold our powerful backing promise to our customers and each other every day. These beliefs have been our North Star for 170 years as our business transformed – from helping evacuate travelers during World Wars, to ensuring the safety of our customers’ funds during the Great Depression in the U.S., to creating the Shop Small® movement to help small businesses recover from the Financial Crisis, to providing aid to communities impacted by many natural disasters and so much more. For generations, the key to our success has been the determination and resilience of our American Express colleagues. Now, as a globally integrated payments company, we work together to provide customers with access to products, insights and world-class experiences that enrich lives and build business success. Join us and let’s lead the way together.
