International Privacy Risk Manager
Are you an experienced Privacy Risk Manager who’s looking for a new challenge? Are you someone who is motivated to do a brilliant job for their colleagues and customers? Do you enjoy a dynamic, collaborative work environment where you can make a mark? Are you passionately curious with an impulse to seek new information and experiences and explore novel possibilities?
If you've answered 'yes' to any or all the above, then you could be just who I am looking for!
There is an exciting opportunity for a highly experienced Privacy Risk Manager to join American Express’ first line privacy risk management team. Privacy is one of the defining issues of our time and American Express is accountable for protecting the privacy of its customers, colleagues and third parties and for safeguarding the assets of the company from unauthorized access or use.
The first line Privacy Risk Management team will accelerate American Express’ progress in achieving sustainable and effective compliance with the evolving Privacy regulations in Europe, APAC and LACC, across business units and legal entities.
Reporting to the Director, International Privacy Risk Management, this role will support the evolution of high-quality Privacy risk management standards and practices across Europe, with a focus on the France market, and increase awareness of privacy standards, controls, regulations, and industry best practice.
Job Responsibilities:
Key responsibilities include, but are not limited to:
Privacy Practices:
Privacy Advice and Guidance: Provides expert interpretation of privacy requirements and helps teams apply them in practical business scenarios.
Privacy Risk Assessment: Identifies, documents, and evaluates privacy risks across processes, systems, products and vendors.
Privacy Controls & Governance: Applies the IPRM privacy control framework to be executed by 1st line risk experts.
Training and Awareness: Proactively engages and partners with stakeholders across Compliance and the business to create learning and development programs and guidance material to support colleagues to understand their roles and responsibilities in relation to privacy
Risk Management: Monitors the external regulatory and industry development to determine impacts to framework. Identifies potential gaps and best practice in AXP’s data privacy framework and helps to develop implementable solutions that can be rolled out across International.
Audit Engagement: Supports the business in managing privacy audits. Provide and recommend pre-audit submissions of self-identified findings, monitor all audit MAPs to ensure they are closed in a timely manner, participate in all audit meetings, and provide operational risk input into audit findings.
Supports the business in response to Privacy Operational Risk Events and Issues.
Recommended Skills/Qualifications:
5+ years of experience in Operational Risk, Compliance or a related discipline, preferably within the financial services industry.
Experience in implementing privacy requirements into business practices (processes & procedures), with an understanding of processes and information flows related to customer, employee data and other confidential information
Demonstrates a will to win, to deliver change in a challenging environment.
Strong analytical skills and rigor, able to source and interpret data in a meaningful way to present a compelling story and support decision making
Strong verbal and written communication skills, with an ability to craft messages that clearly and succinctly communicate key messages for internal and external audiences at all levels of the organization
Must be able to work well with different areas of the organization, building strong relationships & establishing trust through predictable delivery
Highly skilled at influencing without direct authority to drive progress towards critical outcomes
Ability to thrive in a fast paced and fluid business environment.
Experience of working with geographically dispersed colleagues across multiple lines of businesses
Proven experience of working in a legal & regulatory environment with tight deadlines, changing information and ambiguity. Knowledge of privacy regulation preferred
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.
As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
About the TeamWe back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
- Competitive base salaries
- Bonus incentives
- Support for financial-well-being and retirement
- Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- Generous paid parental leave policies (depending on your location)
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.
Skills Required
- 5+ years experience in Operational Risk, Compliance or related discipline, preferably in financial services
- Experience implementing privacy requirements into business practices, processes and procedures
- Understanding of processes and information flows related to customer, employee and confidential data
- Strong analytical skills, able to source and interpret data to support decision making
- Strong verbal and written communication skills for audiences at all levels
- Ability to build strong relationships and establish trust across the organization
- Skilled at influencing without direct authority to drive outcomes
- Ability to thrive in a fast paced and fluid business environment
- Experience working with geographically dispersed colleagues across multiple lines of business
- Proven experience working in a legal and regulatory environment with tight deadlines and ambiguity; knowledge of privacy regulation
American Express Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about American Express and has not been reviewed or approved by American Express.
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Healthcare Strength — Pay is often viewed as attractive when combined with comprehensive health, dental, and vision coverage that supports day-to-day needs. The benefits package is also framed as especially helpful for those supporting dependents.
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Retirement Support — Retirement benefits are positioned as a meaningful part of total rewards through a 401(k) plan with company matching. Financial wellness services and coaching are also highlighted as strengthening longer-term financial security.
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Leave & Time Off Breadth — Paid time off is repeatedly characterized as generous and a valued component of the overall package. Time off and flexibility are presented as helping the total rewards feel more complete beyond base salary.
American Express Insights
What We Do
At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we’re supporting our customers’ financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly striving to uphold our powerful backing promise to our customers and each other every day. These beliefs have been our North Star for 170 years as our business transformed – from helping evacuate travelers during World Wars, to ensuring the safety of our customers’ funds during the Great Depression in the U.S., to creating the Shop Small® movement to help small businesses recover from the Financial Crisis, to providing aid to communities impacted by many natural disasters and so much more. For generations, the key to our success has been the determination and resilience of our American Express colleagues. Now, as a globally integrated payments company, we work together to provide customers with access to products, insights and world-class experiences that enrich lives and build business success. Join us and let’s lead the way together.
