NinjaOne
Manager, Revenue Recognition & Cash
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Our mission is to simplify IT operations, making IT teams more efficient and users more productive.
The Role
Description
About the Role
As the Manager, Cash & Collections, you will be responsible for overseeing the procedures and processes to reduce the amount of unpaid debt the company incurs, including negotiating extensions or payment plans with customers, as well as the write-off of bad debt to minimize the company's potential loss of revenue/income. This role will also be responsible for evaluating and implementing tools and technologies to help assist in building processes and best in class practices. In addition to collections, this role will be responsible for managing cash balances and investigating & reconciling customer payment issues.
Location - We are flexible on remote working from home, if you are located in the USA and reside in one of the following states - CT, FL, GA, *IL, KS, MA, ME, NC, NJ, NY, OR, TX, VA or WA. We have physical offices in Austin, TX and Tampa, FL, if you prefer a hybrid option.
What You'll be Doing
About You
About Us
NinjaOne automates the hardest parts of IT to deliver visibility, security, and control over all endpoints for more than 30,000 customers. The NinjaOne automated endpoint management platform is proven to increase productivity, reduce security risk, and lower costs for IT teams and managed service providers. NinjaOne is obsessed with customer success and provides free and unlimited onboarding, training, and support. NinjaOne is #1 on G2 in endpoint management, patch management, remote monitoring and management, and mobile device management.
What You'll Love
We are a collaborative, kind, and curious community.
We honor your flexibility needs with full-time work that is hybrid remote.
We have you covered with our comprehensive benefits package, which includes medical, dental, and vision insurance.
We help you prepare for your financial future with our 401(k) plan.
We prioritize your work-life balance with our unlimited PTO.
We reward your work with opportunity for growth and advancement.
Additional Information
This position is NOT eligible for Visa sponsorship.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, veteran status, or any other status protected by applicable law. We are committed to providing an inclusive and diverse work environment.
[MV1] Experience with Stripe required; experience with SuiteSync a plus
About the Role
As the Manager, Cash & Collections, you will be responsible for overseeing the procedures and processes to reduce the amount of unpaid debt the company incurs, including negotiating extensions or payment plans with customers, as well as the write-off of bad debt to minimize the company's potential loss of revenue/income. This role will also be responsible for evaluating and implementing tools and technologies to help assist in building processes and best in class practices. In addition to collections, this role will be responsible for managing cash balances and investigating & reconciling customer payment issues.
Location - We are flexible on remote working from home, if you are located in the USA and reside in one of the following states - CT, FL, GA, *IL, KS, MA, ME, NC, NJ, NY, OR, TX, VA or WA. We have physical offices in Austin, TX and Tampa, FL, if you prefer a hybrid option.
What You'll be Doing
- Apply payments, verify bank payouts, & investigate unreconciled payments
- Review customer accounts for collection risk and follow up with customers/account managers on delinquent accounts
- Communicate with customers to resolve disputes, manage payment plans, & negotiate payments
- Monitor and reduce Bad Debt, DSO, & Aging Accounts
- Manage monthly accounting close efforts, including accounts receivable reconciliation, bad debt calculation, cash & bank account reconciliations
- Develop, implement and maintain desktop procedures for on-going cash and collections activities
- Update and maintain the company's cash collections policy as business processes evolve and accounting standards change
- Monitor, recommend, and implement improvements to current methodologies and practices
- Direct and oversee all collection procedures to ensure compliance with laws and regulations
- Implement and maintain collections software and technology tools
- Assist in the quarterly and year-end audit process
- Prepare journal entries
- Lead/participate in special projects as needed
- Other duties as needed
About You
- Bachelor's degree in accounting or finance required.
- 3-5+ years' experience with Revenue/AR/Billing/Collections in a fast-paced SaaS company.
- In-depth knowledge of revenue recognition standards (ASC 606).
- In-depth knowledge of credit loss accounting (ASC 310).
- Excellent negotiation and communication skills
- Experience in regulatory compliance within the collections industry.
- Proven track record of meeting or exceeding financial targets.
- Experience with NetSuite required; experience with SuiteBilling a plus [MV1]
- Experience with Stripe required; experience with SuiteSync a plus
About Us
NinjaOne automates the hardest parts of IT to deliver visibility, security, and control over all endpoints for more than 30,000 customers. The NinjaOne automated endpoint management platform is proven to increase productivity, reduce security risk, and lower costs for IT teams and managed service providers. NinjaOne is obsessed with customer success and provides free and unlimited onboarding, training, and support. NinjaOne is #1 on G2 in endpoint management, patch management, remote monitoring and management, and mobile device management.
What You'll Love
We are a collaborative, kind, and curious community.
We honor your flexibility needs with full-time work that is hybrid remote.
We have you covered with our comprehensive benefits package, which includes medical, dental, and vision insurance.
We help you prepare for your financial future with our 401(k) plan.
We prioritize your work-life balance with our unlimited PTO.
We reward your work with opportunity for growth and advancement.
Additional Information
This position is NOT eligible for Visa sponsorship.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, veteran status, or any other status protected by applicable law. We are committed to providing an inclusive and diverse work environment.
[MV1] Experience with Stripe required; experience with SuiteSync a plus
NinjaOne Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about NinjaOne and has not been reviewed or approved by NinjaOne.
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Healthcare Strength — Health coverage spans medical, dental, and vision with a notable employer premium contribution, alongside mental-health and wellness programs. This combination indicates robust support for routine and preventive care.
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Leave & Time Off Breadth — Policies highlight unlimited or flexible PTO alongside paid holidays and sick time, as well as generous parental leave. Flexible scheduling and hybrid/remote options reinforce time-off usability.
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Fair & Transparent Compensation — Pay is characterized as decent to good overall and competitive for many engineering and senior IC roles. Publicly posted ranges and salary snapshots align to market-typical totals in several functions.
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The Company
What We Do
NinjaOne, the automated endpoint management platform, delivers visibility, security, and control over all endpoints for more than 30,000 customers in 130+ countries. The cloud-native NinjaOne platform simplifies endpoint management, patching, and visibility for environments at any scale. It is proven to increase productivity, reduce security risk, and lower costs.
Why Work With Us
NinjaOne is proud to be an independent, founder-led company. NinjaOne is filled with passionate, driven people of all backgrounds. We’re proud to celebrate our differences and build a company based on integrity, inclusion and acceptance. We invest in our staff and implement a policy of transparency with a flat organizational structure.
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