Optum Insight is improving the flow of health data and information to create a more connected system. We remove friction and drive alignment between care providers and payers, and ultimately consumers. Our deep expertise in the industry and innovative technology empower us to help organizations reduce costs while improving risk management, quality and revenue growth. Ready to help us deliver results that improve lives? Join us to start Caring. Connecting. Growing together.
UnitedHealth Group is a health care and well-being company dedicated to helping people live healthier lives and helping make the health system work better for everyone. Our businesses, UnitedHealthcare and Optum, deliver innovative health services, technology, and data-driven solutions that improve health outcomes for millions around the world.
Position Overview
The Revenue Cycle Consulting Manager will work within the Revenue Cycle Solution Design (RCSD) team to support prospective client engagements, revenue cycle assessments, due diligence activities, and strategic growth initiatives. This role serves as a trusted advisor and subject matter expert throughout the sales process, helping healthcare organizations evaluate opportunities for revenue cycle transformation while representing Optum during executive-level client engagements.
This is a highly visible, client-facing role requiring deep revenue cycle expertise, solid business acumen, analytical capabilities, and the ability to communicate effectively with healthcare executives. The individual will partner with cross-functional teams to identify operational improvements, develop financial models, create executive presentations, and support multi-million-dollar revenue cycle outsourcing and managed services pursuits.
You'll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges.
Primary Responsibilities:
- Lead revenue cycle assessments, due diligence engagements, and operational evaluations for prospective healthcare clients
- Manage project timelines, workstreams, deliverables, and client interactions throughout the sales and diligence process
- Conduct operational interviews and analyze client data to identify improvement opportunities across revenue cycle functions
- Develop executive-level presentations, recommendations, financial analyses, and sales deliverables
- Partner with operations, finance, compliance, human capital, product, and delivery teams to refine solution strategies
- Present findings and recommendations to client executives, including VP and C-Suite audiences
- Support business development efforts by representing Optum's revenue cycle capabilities during client pursuits
- Develop ROI analyses, cost-benefit assessments, and financial models that support strategic recommendations
- Create process maps, workflow diagrams, and operational documentation to illustrate future-state solutions
- Build trusted relationships with internal stakeholders and external healthcare executives
- Contribute to methodology development, innovation initiatives, and continuous improvement efforts within the Revenue Cycle Solution Design organization
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
- Revenue Cycle Expertise
- 5+ years of revenue cycle experience supporting hospital-based revenue cycle operations and/or a healthcare consulting organization
- 5+ years of experience in acute care and/or ambulatory revenue cycle operations
- Experience in one or more of the following functional areas:
- Business Office
- Patient Access
- Health Information Management (HIM)
- Revenue Integrity
- Coding
- Clinical Documentation Improvement (CDI)
- Client-Facing Consulting & Business Development Experience
- 5+ years of business development, account management, consulting, client relationship management, or related experience
- Experience working directly with healthcare executives, including VP and C-Suite leaders
- Experience supporting sales pursuits, due diligence assessments, contract discussions, executive presentations, or strategic client engagements
- Executive Communication
- Experience presenting recommendations, assessments, and business solutions to executive audiences
- Demonstrated ability to communicate complex operational and financial concepts to senior leadership
- Analytical & Financial Acumen
- Experience developing ROI analyses, cost-benefit models, and financial assessments
- Experience analyzing quantitative and qualitative data
- Demonstrated ability to identify trends, patterns, improvement opportunities, and root causes from operational and financial data
- Technical Skills
- PowerPoint
- Advanced proficiency creating polished, executive-level presentations and sales deliverables
- Excel / Power BI
- Advanced Microsoft Excel skills, including:
- Pivot Tables
- Formulas
- Trend Analysis
- Data Validation
- Experience leveraging Power BI for reporting, business analysis, and data visualization
- Advanced Microsoft Excel skills, including:
- Visio
- Experience creating process maps, workflow diagrams, and operational flow documentation
- PowerPoint
- Leadership & Relationship Management
- Experience working within highly matrixed organizations
- Demonstrated ability to build and maintain relationships across internal and external stakeholders
- Proven ability to work independently with limited direction while managing multiple priorities
- Travel
- Ability to travel domestically as needed (approximately 25%)
Preferred Qualifications:
- Revenue Cycle Consulting & Outsourcing Experience
- Experience supporting revenue cycle outsourcing operations
- Experience conducting outsourcing assessments or due diligence activities
- Experience with revenue cycle management engagements
- Industry Certifications
- HFMA Certification
- ACHE Certification
- Optum Revenue Cycle Knowledge
- Knowledge of Optum revenue cycle technologies, services, and solutions
- Functional Subject Matter Expertise
- Deep expertise in one or more of the following areas:
- Contact Center Operations
- Health Information Management (HIM)
- Coding Operations
- Clinical Documentation Improvement (CDI)
- Revenue Integrity
*All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $112,700 - $193,200 annually based on full-time employment. We comply with all minimum wage laws as applicable.
Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
Skills Required
- 5+ years revenue cycle experience supporting hospital-based revenue cycle operations and/or a healthcare consulting organization
- 5+ years experience in acute care and/or ambulatory revenue cycle operations
- Experience in one or more functional areas: Business Office, Patient Access, Health Information Management (HIM), Revenue Integrity, Coding, Clinical Documentation Improvement (CDI)
- 5+ years business development, account management, consulting, client relationship management, or related experience
- Experience working directly with healthcare executives, including VP and C-Suite leaders
- Experience supporting sales pursuits, due diligence assessments, contract discussions, executive presentations, or strategic client engagements
- Experience presenting recommendations, assessments, and business solutions to executive audiences
- Experience developing ROI analyses, cost-benefit models, and financial assessments
- Experience analyzing quantitative and qualitative data to identify trends, patterns, and root causes
- Advanced proficiency in PowerPoint creating executive-level presentations
- Advanced Microsoft Excel skills (Pivot Tables, formulas, trend analysis, data validation)
- Experience leveraging Power BI for reporting, business analysis, and data visualization
- Experience using Visio to create process maps, workflow diagrams, and operational documentation
- Experience working within highly matrixed organizations and building cross-functional relationships
- Proven ability to work independently with limited direction while managing multiple priorities
- Ability to travel domestically as needed (approximately 25%)
- Experience supporting revenue cycle outsourcing operations or conducting outsourcing assessments/due diligence activities
- HFMA or ACHE certification
- Knowledge of Optum revenue cycle technologies, services, and solutions
- Deep expertise in one or more areas: Contact Center Operations, HIM, Coding Operations, CDI, Revenue Integrity
Optum Compensation & Benefits Highlights
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Leave & Time Off Breadth — PTO accrues each pay period with eight paid U.S. holidays plus a floating holiday, and generous time away is consistently emphasized. This breadth supports planned and unplanned time off beyond standard vacation days.
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Parental & Family Support — Six weeks of paid parental leave, up to two weeks of paid caregiver leave, Bright Horizons back‑up care, and adoption assistance signal strong family-oriented support. EAP access with counseling sessions further extends help to employees and their households.
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Wellbeing & Lifestyle Benefits — Company‑paid short‑ and long‑term disability, Calm app membership, tuition reimbursement, commuter and FSA accounts, and broad employee discounts expand everyday wellbeing resources. Free or low‑cost virtual visits complement these lifestyle supports.
Optum Insights
What We Do
Optum, part of the UnitedHealth Group family of businesses, is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. At Optum, we support your well-being with an understanding team, extensive benefits and rewarding opportunities. By joining us, you’ll have the resources to drive system transformation while we help you take care of your future. We recognize the power of connection to drive change, improve efficiency and make a difference in health care. Join a team where your skills and ideas can make an impact and where collaboration is key to creating technology that produces healthier outcomes.
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Optum Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Optum has three workplace models that balance the needs of the business and the responsibilities of each role. These models, core on‑site (5 days/week), hybrid (4 days/week) and telecommute or fully remote, vary by country, role and location.