City/State
Harrisonburg, VAWork Shift
First (Days)Overview:
Manager, Revenue Cycle Optimization & AnalyticsThe Manager of Revenue Cycle Optimization and Analytics is responsible for driving change initiatives throughout the revenue cycle. This role collaborates closely with the operational leaders within the Revenue Cycle and corresponding departmental stakeholders, at the direction of the VP of Revenue Cycle, to drive meaningful and impactful change to key KPIs.
Leads project management initiatives for major program rollouts, e.g. policy changes, technology changes, and process improvements with appropriate work plans designed to guarantee success and a feedback loop to validate results. Collaborates with operational colleagues at all levels of the organization to identify issues that ensure we are solving the right issue and engaging appropriate stakeholders in our change journey.
Learns and tracks operational KPIs to ensure that we are making meaningful and significant impact to business model. Engages with operations leaders to identify gaps in data or system requirements and collaborate with appropriate business partners, IT, and Analytics leaders to best effect change. Documents business issues and gain alignment of stakeholders around the burning platform of a project and escalate items that are not moving in a timely manner.
Remote Opportunity available
Education
- Bachelor's Degree and 7 years' Revenue Cycle experience
- In lieu of advanced degree: 9 years' Revenue Cycle experience required
- No specific certification or licensure requirements
Experience
- 2 years Management experience required
- 2 years Reporting/Analytics preferred
- Experience identifying gaps in data or system requirements and collaborating with appropriate technical stakeholders to best effect change
- Strong working knowledge of EPIC
Benefits: Caring For Your Family and Your Career
• Medical, Dental, Vision plans
• Adoption, Fertility and Surrogacy Reimbursement up to $10,000
• Paid Time Off and Sick Leave
• Paid Parental & Family Caregiver Leave
• Emergency Backup Care
• Long-Term, Short-Term Disability, and Critical Illness plans
• Life Insurance
• 401k/403B with Employer Match
• Tuition Assistance – $5,250/year and discounted educational opportunities through Guild Education
• Student Debt Pay Down – $10,000
•Pet Insurance
•Legal Resources Plan
•Colleagues have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met.
Sentara RMH Medical Center, a Magnet designated hospital located in Harrisonburg VA, serves a seven-county area with a population of 218,000 residents, employing 2600 locals. The 238-bed community hospital has been serving Harrisonburg, Rockingham County and surrounding areas since 1912, then partnered with the Sentara Health System in May of 2011. Sentara RMH features the RMH Hahn Cancer Center, a state-of-the-art center equipped with the latest cancer fighting technologies available in the nation administrating more than 18,000 cancer treatments. With 1800 delivered babies, 60,000 emergency patients and 21,000 surgical procedures, Sentara has a position for you. We improve health every day, come be a part of the community.
Our Caring Workplace Environment
•A Caring Commitment serving our community for 100+ years
•Free and convenient parking
•Collaboration and shared governance
•CMS 5-Star and Magnet designated hospital
•EAP – 24 x 7
Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.
In support of our mission “to improve health every day,” this is a tobacco-free environment.
For positions that are available as remote work, Sentara Health employs associates in the following states:
Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.
Skills Required
- Bachelor's degree and 7 years of revenue cycle experience
- Alternatively, 9 years of revenue cycle experience in lieu of an advanced degree
- 2 years of management experience
- 2 years of reporting or analytics experience
- Experience identifying gaps in data or system requirements and collaborating with technical stakeholders
- Strong working knowledge of EPIC
Sentara Healthcare Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Sentara Healthcare and has not been reviewed or approved by Sentara Healthcare.
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Parental & Family Support — Four weeks of paid parental leave at full base pay and two weeks of job‑protected family caregiver leave support major life and care needs. Emergency back‑up care and reimbursements for infertility, adoption, and surrogacy further bolster family support.
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Retirement Support — A 401(A) plan alongside 403(B)/401(K) employer matching is designed to strengthen long‑term financial security. Company‑paid life insurance with buy‑up options adds additional protection for families.
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Flexible Benefits — Choice of medical plan designs and dental/vision options enables tailoring coverage to individual needs. An annual election between tuition assistance and student‑loan repayment offers flexibility to align with financial or education priorities.
Sentara Healthcare Insights
What We Do
Sentara Healthcare celebrates a 130-year history of innovation, compassion and community benefit. Based in Norfolk, VA, Sentara is a diverse not-for-profit family of 12 hospitals, an array of integrated services and a team of nearly 30,000 strong on a mission to improve health every day. This mandate is pursued through a disciplined strategy to achieve Top 10% performance in key measures through shared best practices, transformation of primary care through clinical integration and strategic growth that adds value to the communities we serve in Virginia and North Carolina.
