Manager, Revenue Compensation and Planning

Posted 7 Days Ago
Be an Early Applicant
Burnaby, BC
117K-175K Annually
7+ Years Experience
Cloud • Legal Tech • Software
The Role
The Compensation and Planning Manager at Clio will develop and lead compensation strategies for Sales and Customer Success teams, manage compensation planning cycles, provide training on compensation policies, and collaborate with various departments to ensure accurate compensation and reporting. This role involves statistical analysis and managing a team of analysts to support compensation efforts across multiple regions.
Summary Generated by Built In

Clio is more than just a tech company–we are a global leader that is transforming the legal experience for all by bettering the lives of legal professionals while increasing access to justice.

Summary:

We are currently seeking a Compensation and Planning Manager. We are looking for someone interested in playing a critical role in compensation planning to support Sales and CS comp plan design.

You’ll be part of a team that values excellence and initiative, loves solving complex challenges, and cares about results. Your work will have an immediate and meaningful impact on compensation policy and key decisions that shape our incentive structure and Clio’s growth trajectory. You will be surrounded by a talented group of high-performing individuals, seasoned in SaaS and driven by collective success. You’ll work with our leadership in Channel, Sales, CS, Finance, Marketing, and to drive our annual planning, quarterly compensation effectiveness reviews, and operational excellence in North America, EMEA, and APAC.

ROLE EXPECTATIONS:

  • Lead and maintain the GTM compensation and rewards strategy and process.

  • Lead evaluation and implementation of compensation and commission solution for Sales and CS teams.

  • Provide expertise on all critical compensation programs and processes such as monthly quota and attainment review cycle, performance management, compensation guidelines.

  • Lead the annual compensation planning cycle, including budgeting, capacity modeling, communication and execution.

  • Develop and deliver compensation training and education programs for managers and individual contributors.

  • Create policy and program documentation to educate quota-carrying employees about Clio’s compensation philosophy.

  • Lead and support market-based compensation analysis, annual compensation benchmarking, and market research review process.

  • Enable self-service and automation wherever possible.

  • Develop compensation models and conduct statistical analysis.

  • Collaborate with key stakeholders to identify, analyze, and implement data-driven decisions about compensation and spiff structure.

  • Manage the compensation team of 2 analysts and provide guidance, coaching and development opportunities.

  • Partner with payroll, finance, legal, sales, and CS stakeholders to ensure accurate and timely data management and reporting.

  • Working with the RevOps, Finance and Go-to-Market teams, prepare communications related to sales incentive administration guidelines, timelines, program intent and payout appeals.

KEY PERSONAL COMPETENCIES

  •  5+ years experience working in the technology or SaaS industry

  • Prior experience in evaluation and implementation of communications solutions such as CaptivateIQ, Spiff, Everstage.

  • Excellent verbal, written, and interpersonal communication skills required.

  • Proven time management skills and an ability to handle multiple priorities and meet deadlines.

  • Strong attention to detail and a high level of organization and planning.

  • People-management experience and ability to encourage engagement of all team members to work toward common goals.

  • High level of integrity, discretion and confidentiality.

  • Team and collaborative skills to facilitate effective collaboration among coworkers and cross-functional partners.

  • Action-oriented approach to drive others to take timely action, Identifies and seizes new opportunities.

  • Extreme accountability to ensure responsibility for successes and failures of own and team work.

  • Decision quality and ability to synthesizes information, experience, and inputs to determine the best course of action to achieve results.

  • Stress tolerance and ability to manage ambiguity and define the best course of actions despite incomplete information.

TECHNICAL SKILLS

  • Proven ability to develop presentations with strong visual storytelling.

  • Advanced Excel skills.

  • Experience with querying data sets (e.g. using SQL/SAQL/SOQL for collecting data from multiple data systems).

  • Experience in translating measurements into recommendations, and connecting multiple data sources and building dashboards in data visualization tools (CRMA, Looker, Tableau, Google Sheets).

  • Knowledge of statistical modeling techniques.

What you will find here:

Compensation is one of the main components of Clio’s Total Rewards Program. We have developed a series of programs and processes to ensure we are creating fair and competitive pay practices that form the foundation of our human and high-performing culture.
 

Some highlights of our Total Rewards program include:

  • Competitive, equitable salary with top-tier health benefits, dental, and vision insurance 

  • Hybrid work environment, with expectation for local Clions (Vancouver, Calgary, Toronto, and Dublin) to be in office min. once per week on our Anchor Day. 

  • Flexible time off policy, with an encouraged 20 days off per year.

  • $2000 annual counseling benefit

  • RRSP matching and RESP contribution 

  • Clioversary recognition program with special acknowledgement at 3, 5, 7, and 10 years

The full salary range* for this role is $116,500 to $145,600 to $174,700 CAD..

*We aim to hire all candidates between the minimum and the midpoint of the full salary range. We reserve the midpoint to the maximum of the salary band for internal employees who demonstrate sustained high performance and impact at Clio. The final offer amount for this role will be dependent on individual experience and skillset of the candidate. Please note there are a separate set of salary bands for other regions based on local currency.

Diversity, Inclusion, Belonging and Equity (DIBE) & Accessibility 

Our team shows up as their authentic selves, and are united by our mission. We are dedicated to diversity, equity and inclusion. We pride ourselves in building and fostering an environment where our teams feel included, valued, and enabled to do the best work of their careers, wherever they choose to log in from. We believe that different perspectives, skills, backgrounds, and experiences result in higher-performing teams and better innovation. We are committed to equal employment and we encourage candidates from all backgrounds to apply.

Clio provides accessibility accommodations during the recruitment process. Should you require any accommodation, please let us know and we will work with you to meet your needs.

Learn more about our culture at clio.com/careers

The Company
HQ: Burnaby, BC
889 Employees
On-site Workplace
Year Founded: 2008

What We Do

Clio is the undisputed leader in cloud-based legal technology offering practice management, CRM and client intake software. Clio enables lawyers to be more client-centered and has earned the most 5 star reviews, the approval of over 65 bar associations and law societies around the world, and a global customers base of 150,000.

Clio enables law firms to deliver better client experiences through cloud-based practice management, CRM and client intake software. Clio was the first to bring cloud-based legal practice management software to market, and has been leading the industry since 2008 with the first client-centered suite of cloud-based law firm solutions, the Legal Trends Report, and the Clio Cloud Conference, which is now the most widely attended legal tech conference in the industry.

Clio is more than software. Clio is the only provider truly invested in the success of you and your clients. Clio’s team of client and firm success specialists combine their expertise on the Legal Trends Report, with their knowledge of Clio’s leading cloud-based legal practice management, CRM and client intake software to help lawyers run results-driven law firms using real time insights.

Founded in Vancouver, Canada, Clio employs over 500 staff across five global offices and has been named one of Canada’s Best Managed Companies, a Deloitte Fast 50 company, and one of Canada’s Most Admired Corporate Cultures.

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