Manager, Resort I

We Put the World on Vacation

Travel + Leisure Co. is the world’s leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.

Are you a passionate and driven hospitality leader ready to take on an exciting and diverse role? Wyndham Resort Torquay is seeking a dynamic General Manager with a flair for service excellence, an eye for detail, and the ability to deliver results across resort operations, and strata management.

Wyndham Resort Torquay is a premier beachfront destination situated at the gateway to Victoria's iconic Great Ocean Road. Overlooking the pristine Zeally Bay Beach, the resort offers a blend of stylish hotel rooms and spacious apartments, many featuring private balconies with stunning ocean or pool views. Guests can enjoy a range of amenities, including indoor and outdoor swimming pools, a fully equipped fitness centre, tennis courts, and an on-site café and bar. With its prime location just minutes from world-famous Bells Beach and the vibrant surf culture of Torquay, Wyndham Resort Torquay provides the perfect coastal escape for families, couples, and adventure seekers alike.  The resort is currently undergoing refurbishment of guest rooms due to be completed end of August.

About the Role

As General Manager, you will oversee the day-to-day operations of this stunning 200-key resort, ensuring a seamless guest experience while managing the complexities of a strata-titled property. This is a hands-on role requiring strong leadership across all departments, including food & beverage, front office, housekeeping, and maintenance.

You will work closely with owners, guests, and the Body Corporate Committee, balancing operational excellence with strategic business outcomes.

Key Responsibilities

• Lead, inspire and develop a high-performing team across all resort operations.
• Drive guest satisfaction and deliver exceptional service standards.
• Oversee financial performance, including budgets, forecasting and cost control.
• Manage strata obligations and build strong relationships with the Body Corporate.
• Ensure compliance with brand standards and legislative requirements.
• Be actively involved in the food & beverage operation and resort activities.

About You

• Proven experience as a General Manager or senior leader in a 4–5-star resort or hotel environment.
• Strong operational expertise, including food & beverage leadership.
• Experience managing strata letting management or working with Body Corporate highly regarded.
• Hands-on management style with a focus on team development and engagement.
• Excellent financial acumen and commercial awareness.
• Exceptional communication and stakeholder management skills.

Why Join Us?

• Be part of Travel + Leisure Co, the world’s largest vacation ownership company.
• Lead a vibrant resort on Victoria’s spectacular Surf Coast.
• Enjoy a supportive culture that recognises and rewards performance.
• This is not just Strata resort, Club Wyndham also owner large number of rooms within the resorts

This is an exciting opportunity for a motivated hospitality professional ready to make their mark in a diverse and rewarding role.

Where Memories Start with You

Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you’ll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what’s next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.

We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to [email protected], including the title and location of the position for which you are applying.