Manager, Relationship

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Saint Helier
In-Office
Financial Services
The Role

Company Description

Standard Bank Offshore is the offshore arm of the Standard Bank Group, a leading Africa focused financial services group, and an innovative player on the global stage. Our international Banking, Lending, Investment, Fiduciary and Wealth Management services offers a variety of career-enhancing opportunities – plus the chance to work alongside some of the sector’s most talented, motivated professionals.

Our clients range from individuals to businesses of all sizes, high net worth families and large multinational corporates and institutions. We’re passionate about creating growth in Africa and SBO is perfectly positioned to support the growth of our organisation from our office in the Isle of Man, Jersey, London, Mauritius and South Africa. Bringing true, meaningful value to our clients and the communities we serve and creating a real sense of purpose for you.

Job Description

PLEASE NOTE:

  • This role is not open to relocation. Only candidates who have residency and right to work in Jersey can be considered.

To manage an allocated portfolio of corporate clients within the International Client Solutions (ICS), Corporate & Business Banking (CBB) segment and to seek new business opportunities through cross sales and other distribution initiatives, ensuring that clients receive a high standard of service while achieving the defined revenue targets.

Qualifications

Minimum Qualification: 

  • Secondary/High school/A levels/Matric
  • Diploma in Banking
  • Diploma in Finance and Accounting


Experience Required :

  • 3 - 4 years experience in Business & Commercial Banking
  • The role require experience in financial services. Understanding of offshore financial environment and experience in offshore product sales is desirable. Experience in dealing with corporate clients in financial services.

Key Outputs :

  • Act as a senior point of escalation for sales matters for urgent resolution of incidents
  • Handle new business enquiries, account and credit applications
  • Enhance profitability by identifying and sourcing new business opportunities
  • Ensure exceptional levels of service is provided to clients by owning client issues
  • Ensure proper record keeping within the Client Relationship Management system


Additional Information

Behavioural Competencies:

  • Adopting Practical Approaches
  • Articulating Information
  • Developing Expertise
  • Embracing Change
  • Establishing Rapport
  • Following Procedures
  • Impressing People
  • Interacting with People
  • Making Decisions
  • Taking Action
  • Team Working
  • Upholding Standards

Technical Competencies:

  • Banking Process & Procedures
  • Client Servicing
  • Customer Acceptance & Review (Business Banking)
  • Customer Understanding (Business Banking)
  • Product Knowledge (Business Banking)

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The Company
Johannesburg
63,856 Employees
Year Founded: 1862

What We Do

As a brand with a legacy of 161 years in Africa, we have a deep understanding and belief in the boundless opportunities that this continent presents. Our vision extends beyond mere geography; it encompasses a profound recognition of the potential for growth that resonates within our people, customers, entrepreneurs, and all who share our unwavering commitment and passion for investing in Africa. With a presence in 20 countries across sub-Saharan Africa, we have cultivated a diverse community of the most skilled, innovative, and creative minds in the industry. Our purpose is to drive Africa's growth, acting as a catalyst for inclusive and sustainable economic development in the regions we serve. We strive to improve the lives of our fellow Africans by conducting business in an ethical and responsible manner. As a trusted partner, we consistently set higher standards and aspire to become better with each endeavour. We are more than just a banking institution; we are a driving force behind Africa's growth. Join us on this transformative journey. Together, we have the collective power to propel Africa into the future, making tangible progress for all who proudly call Africa home.

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