Standard Bank Group is a leading Africa-focused financial services group, and an innovative player on the global stage, that offers a variety of career-enhancing opportunities – plus the chance to work alongside some of the sector’s most talented, motivated professionals. Our clients range from individuals, to businesses of all sizes, high net worth families and large multinational corporates and institutions. We’re passionate about creating growth in Africa. Bringing true, meaningful value to our clients and the communities we serve and creating a real sense of purpose for you.
Job DescriptionTo grow and retain a portfolio of high-value Premium Segment relationships through partnering for growth using an ecosystem mindset to proactively provide a high-end differentiated service with premium solutions that add value.
- Develop and execute strategic plans to grow a portfolio of high-value Premium Segment clients, ensuring consistent revenue growth and client retention.
- Cultivate and maintain strong, professional relationships with key decision-makers within client organisations, positioning oneself as a trusted financial advisor.
- Conduct thorough analyses of clients' business needs and financial objectives to identify opportunities for cross-selling and upselling premium banking solutions.
- Collaborate effectively with internal stakeholders across various departments to deliver tailored, high-end financial services that meet and exceed client expectations.
- Implement a proactive approach to risk management, ensuring compliance with all relevant regulatory requirements and internal policies.
- Monitor market trends and competitive landscape to identify new opportunities and potential threats to the Premium Segment portfolio.
- Prepare and deliver comprehensive financial presentations and proposals to senior executives of client organisations.
- Manage and resolve complex client issues with utmost professionalism and urgency, maintaining the bank's reputation for excellence in customer service.
- Consistently achieve and exceed performance targets related to portfolio growth, client satisfaction, and revenue generation.
- Mentor and guide junior team members, fostering a culture of excellence and continuous improvement within the Premium Segment division.
Qualifications, Skills, and Work Experience:
Qualifications- Bachelor’s degree in business, Finance, Economics, Accounting, or a related field.
- A master’s degree (MBA) or postgraduate diploma in Business Administration, Finance, or Banking may be advantageous.
- Professional certifications such as Certified Banker (CB), Certified Financial Planner (CFP), or Chartered Financial Analyst (CFA) can be a plus.
2. Work Experience
- 3–7 years of experience in business banking, commercial banking, or corporate banking.
- Proven experience in relationship management, financial advisory, or credit analysis for business clients.
- Experience in lending, credit risk assessment, and structuring financial solutions for business clients.
- Knowledge of SME banking, mid-market banking, or high-net-worth business clients is often required.
3. Key Skills and Competencies
- Strong relationship management and client acquisition skills.
- In-depth knowledge of business banking products, including loans, trade finance, treasury, and cash management.
- Financial analysis and credit assessment expertise.
- Understanding of risk management and regulatory compliance in business banking.
- Sales and business development skills to grow the bank’s portfolio.
- Excellent negotiation, communication, and problem-solving skills.
- Ability to use CRM and banking software for client management.
4. Additional Requirements
- A strong network within the local business community is often beneficial.
- Knowledge of digital banking trends and how they impact business clients.
- A track record of meeting or exceeding revenue and portfolio growth targets.
Behavioural Competencies:
- Articulating Information
- Convincing People
- Developing Expertise
- Directing People
- Establishing Rapport
Technical Competencies:
- Banking Process & Procedures
- Business Process Improvement
- Client Knowledge
- Client Retention
- Risk Awareness
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What We Do
As a brand with a legacy of 161 years in Africa, we have a deep understanding and belief in the boundless opportunities that this continent presents. Our vision extends beyond mere geography; it encompasses a profound recognition of the potential for growth that resonates within our people, customers, entrepreneurs, and all who share our unwavering commitment and passion for investing in Africa. With a presence in 20 countries across sub-Saharan Africa, we have cultivated a diverse community of the most skilled, innovative, and creative minds in the industry. Our purpose is to drive Africa's growth, acting as a catalyst for inclusive and sustainable economic development in the regions we serve. We strive to improve the lives of our fellow Africans by conducting business in an ethical and responsible manner. As a trusted partner, we consistently set higher standards and aspire to become better with each endeavour. We are more than just a banking institution; we are a driving force behind Africa's growth. Join us on this transformative journey. Together, we have the collective power to propel Africa into the future, making tangible progress for all who proudly call Africa home.
