Enterprise Shared Services (ESS) comprises key functions that are core to the company’s operations, including Global Real Estate & Workplace Experience, Global Supply Management, Business Resilience, Corporate Functions Governance & Control, Aviation, Internal Fraud Center of Excellence and Global Security. ESS helps keep American Express growing and puts our colleagues at the center of everything they do by delivering best-in-class services that power safe, resilient, and efficient operations around the world.
The Corporate Functions Governance & Control team within ESS serves as the business unit Governance & Control Management function for several corporate groups including ESS; Corporate Affairs & Communications (CA&C); Colleague Experience Group (CEG); General Counsel’s Organization (GCO); Enterprise Strategy (ES); and American Express National Bank Headquarters (AENB HQ).
The objective of the Corporate Functions Governance & Control Governance team is to enable risk governance and control management for Corporate Functions, through a structure that governs, identifies, assesses, manages and reports on enterprise, operational and compliance risks.
The Corporate Functions Governance & Control team is looking for a Manager, Regulatory Advisory & Practices, that will provide strategic compliance and regulatory advice and counsel to ensure that the business manages and mitigates regulatory risk in all jurisdictions in which it operates.
ResponsibilitiesProvide compliance and privacy advisory support by identifying applicable Laws, Rules and Regulations (LRRs) and relevant requirements associated with business processes, programs, and controls.
Partner across Governance & Control and with business partners to design and enhance controls by providing compliance guidance and recommending appropriate mitigation strategies.
Assess the applicability of Laws, Rules, and Regulations (LRRs), support LRR mapping within the RCSA program, and advise on compliance impacts to business processes, controls, issues, and remediation activities.
Interpret Compliance Risk Assessment (CRA) results and advise business partners on prioritizing actions to address identified compliance risks and gaps.
Advise on compliance considerations throughout the issue, event, and remediation lifecycle, including responses to 2LOD Compliance effective challenge.
Facilitate the review of marketing and other customer-facing materials, as appropriate, to ensure compliance with applicable regulatory and enterprise requirements.
Partner with key enterprise stakeholders to drive consistent and effective compliance risk management.
Required Qualifications
- 4+ years of experience in compliance, legal, privacy, or regulatory advisory within the financial services industry.
- Experience in governance, risk management, or operational risk management within the financial services industry.
- Demonstrated experience interpreting and applying regulatory requirements and advising business stakeholders on compliance risks, controls, and regulatory obligations.
- Strong relationship management, influencing, and communication skills, with the ability to collaborate effectively across all levels of the organization.
- Strong analytical, research, problem-solving, and project management skills, with the ability to manage multiple priorities in a fast-paced environment.
- Demonstrated ability to operate effectively in ambiguous or evolving environments, exercising sound judgment, managing competing priorities, and delivering results with minimal oversight.
- Bachelor's degree required; advanced degree (e.g., J.D.) preferred.
Preferred Qualifications
- Experience with Risk & Control Self-Assessments (RCSA), Compliance Risk Assessments (CRA), issues management, control frameworks, or regulatory change management.
- Professional certification such as Certified Regulatory Compliance Manager (CRCM), Certified Compliance & Ethics Professional (CCEP), Certified Information Privacy Professional (CIPP/US), or similar certification preferred.
Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.
As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
About the TeamWe back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
- Competitive base salaries
- Bonus incentives
- 6% Company Match on retirement savings plan
- Free financial coaching and financial well-being support
- Comprehensive medical, dental, vision, life insurance, and disability benefits
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
For a full list of Team Amex benefits, visit our Colleague Benefits Site.
Skills Required
- 4+ years of experience in compliance, legal, privacy, or regulatory advisory within the financial services industry
- Experience in governance, risk management, or operational risk management within the financial services industry
- Experience interpreting and applying regulatory requirements and advising business stakeholders on compliance risks, controls, and obligations
- Strong relationship management, influencing, and communication skills across all organizational levels
- Strong analytical, research, problem-solving, and project management skills; ability to manage multiple priorities in a fast-paced environment
- Demonstrated ability to operate effectively in ambiguous or evolving environments with minimal oversight
- Bachelor's degree
- Advanced degree (e.g., J.D.)
- Experience with RCSA, CRA, issues management, control frameworks, or regulatory change management
- Professional certification such as CRCM, CCEP, CIPP/US, or similar
- Employment eligibility to work with American Express in the United States (no visa sponsorship)
American Express Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about American Express and has not been reviewed or approved by American Express.
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Healthcare Strength — Pay is often viewed as attractive when combined with comprehensive health, dental, and vision coverage that supports day-to-day needs. The benefits package is also framed as especially helpful for those supporting dependents.
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Retirement Support — Retirement benefits are positioned as a meaningful part of total rewards through a 401(k) plan with company matching. Financial wellness services and coaching are also highlighted as strengthening longer-term financial security.
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Leave & Time Off Breadth — Paid time off is repeatedly characterized as generous and a valued component of the overall package. Time off and flexibility are presented as helping the total rewards feel more complete beyond base salary.
American Express Insights
What We Do
At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we’re supporting our customers’ financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly striving to uphold our powerful backing promise to our customers and each other every day. These beliefs have been our North Star for 170 years as our business transformed – from helping evacuate travelers during World Wars, to ensuring the safety of our customers’ funds during the Great Depression in the U.S., to creating the Shop Small® movement to help small businesses recover from the Financial Crisis, to providing aid to communities impacted by many natural disasters and so much more. For generations, the key to our success has been the determination and resilience of our American Express colleagues. Now, as a globally integrated payments company, we work together to provide customers with access to products, insights and world-class experiences that enrich lives and build business success. Join us and let’s lead the way together.
