Zurn Elkay Water Solutions Corporation is a thriving, values-driven company focused on doing the right things. We’re a fast growing, publicly traded company (NYSE: ZWS), with an enduring reputation for integrity, giving back, and providing an engaging, inclusive environment where careers flourish and grow.
Named by Newsweek as One of America’s Most Responsible Companies and an Energage USA Top Workplace, at Zurn Elkay Water Solutions Corporation, we never forget that our people are at the center of what makes us successful. They are the driving force behind our superior quality, product ingenuity, and exceptional customer experience. Our commitment to our people and their professional development is a recipe for success that has fueled our growth for over 100 years, as one of today’s leading international suppliers of plumbing and water delivery solutions.
Headquartered in Milwaukee, WI, Zurn Elkay Water Solutions Corporation employs over 2800 employees worldwide, working from 24 locations across the U.S., China, Canada, Dubai, and Mexico, with sales offices available around the globe. We hope you’ll visit our website and learn more about Zurn Elkay at zurnelkay.com.
If you’re ready to join a company where what you do makes a difference and you have pride in the work you are doing, talk to us about joining the Zurn Elkay Water Solutions Corporation family!
If you are a current employee, please navigate here to apply internally.The Manager of Regional Operation Support oversees regional customer service and operations, ensuring efficiency in order management, backlog resolution, and customer satisfaction. They drive process improvements, manage escalations, and align regional performance with corporate KPIs.
- Manages the execution of all aspects of customer delivery for demand and fulfillment targets.
- Manages the regional sales backlog, product fulfillment within our Rep warehouses, and customer relations.
- Partners with Area Sales Manager and Service Center Operations team to deliver on sales targets and overall customer satisfaction for the region.
- Monitors inventory levels to manage expenses, minimize loss, and maximize revenue.
- Ensure that goods are dispatched on time to the appropriate destinations and in the expected quantities.
- Manages the distribution of products to ensure maximum efficiency, quality, and customer service at the least possible cost.
- Oversees customer order workflows and resolve shipment issues with Operations teams.
- Manages regional sales backlogs, and identify operational inefficiencies with Operation team.
- Utilizes software tools (e.g. Salesforce, Microsoft Dynamics 365) for reporting and training.
- Handles escalations and improves customer experience.
- Familiar with a variety of field concepts, practices, and procedures.
- Rely on experience and judgement to plan and accomplish goals.
- Leads and directs the work of others.
- A wide degree of creativity and latitude is required.
- Develops team members, builds engagement, and reinforces accountability through clear expectations and coaching.
Qualifications:
- Bachelor's Degree or equivalent experience.
- 5 years in the field or in a related area.
- Must be detail oriented and versatile.
- Proficient with data management and strong problem solving skills necessary.
- Ability to communicate well on different levels within the organization and with customers.
- Ability to work well on your own and in a team environment.
- Proven success leading teams in high-volume, customer-facing operations.
- Experience leveraging analytics, AI, and automation to improve efficiency and customer experience preferred.
- High level of energy, drive, enthusiasm, initiative, commitment and professionalism.
- Extremely strong problem solver and communication skills.
- Competitive Salary
- Medical, Dental, Vision, STD, LTD, AD&D, and Life Insurance
- Matching 401(k) Contribution
- Health Savings Account
- Up to 3 weeks starting Vacation (may increase with tenure)
- 12 Paid Holidays
- Annual Bonus Eligibility
- Educational Reimbursement
- Matching Gift Program
- Employee Stock Purchase Plan – purchase company stock at a discount!
**THIRD PARTY AGENCY: Any unsolicited submissions received from recruitment agencies will be considered property of Zurn Elkay, and we will not be liable for any fees or obligations related to those submissions.**
Equal Opportunity Employer – Minority/Female/Disability/Veteran
Skills Required
- Bachelor's degree or equivalent experience
- Five years of experience in the field or a related area
- Detail-oriented and versatile
- Proficiency with data management
- Strong problem-solving skills
- Ability to communicate effectively across organizational levels and with customers
- Ability to work independently and in a team environment
- Proven success leading teams in high-volume, customer-facing operations
- Experience leveraging analytics, artificial intelligence, and automation to improve efficiency and customer experience
- High energy, drive, enthusiasm, initiative, commitment, and professionalism
Zurn Elkay Water Solutions Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Zurn Elkay Water Solutions and has not been reviewed or approved by Zurn Elkay Water Solutions.
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Fair & Transparent Compensation — Pay is considered competitive for many professional and technical roles, with role-specific ranges and clear bands visible in external postings. Market-aligned base pay combined with bonuses and recognition programs strengthens perceived fairness.
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Retirement Support — A 401(k) with a generous company match, plus access to equity through stock grants and an employee stock purchase plan, enhances long-term rewards. These elements are consistently highlighted alongside the core benefits package.
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Wellbeing & Lifestyle Benefits — A broad mix—wellness programs, paid volunteer time, charitable gift matching, tuition reimbursement, and development opportunities—expands total rewards beyond base pay. This breadth provides lifestyle value across health, community, and learning.
Zurn Elkay Water Solutions Insights
What We Do
Zurn Elkay Water Solutions supplies the industry’s widest range of clean water solutions for drinking water, hygiene and sustainable water management. Headquartered in Milwaukee, Wisconsin, Zurn Elkay works with customers around the globe to deliver products and systems that enhance and ensure water quality, safety, hygiene, flow control and conservation. From healthcare to hospitality, education to retail and residential to office facilities, we pride ourselves on meeting specialized needs for every market, focusing on quality, reliability, quick installation and easy maintenance. Our values of Continuous Improvement, Integrity in Everything We Do, Customer First, Culture of Winning, and Total Associate Engagement serve as our drive to achieve world-class safety, quality, delivery, cost and growth now and in the future. In everything we do, we are sustainably inspired. We work to make our communities better with volunteerism and philanthropy, and support diversity, equity and inclusion inside and outside our walls. We seek to uphold our promise to the planet every day by providing sustainable water management solutions
