Manager, Recruiting Coordinators

Shape a brighter financial future with us.
Together with our members, we're changing the way people think about and interact with personal finance.
We're a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we're at the forefront. We're proud to come to work every day knowing that what we do has a direct impact on people's lives, with our core values guiding us every step of the way.

We are looking for a Manager, Recruiting Coordinators! As the RC manager, you are responsible for driving the success of our end to end recruiting support, by coaching and mentoring our team of recruiting coordinators as well as looking for areas to scale, improve, and become more efficient.

• Mentor and coach a team of coordinators with weekly 1:1 meetings
• Recruit, train and onboard new team members within our Recruiting Coordinating team
• Oversee team that manages all interviews scheduled, offers created, and the Recruiting Coordinating involvement in our background check and fingerprinting processes.
• Designed and monitor services level agreements, metrics, goals, and performance for our Recruiting Coordinating team
• Foster and drive strong relationships with our onboarding, IT, HR teams to provide the best candidate/onboarding process
• Partner with recruiters and recruiting managers to ensure RC support is first class
• Develop, launch and innovate our candidate experience, ensuring every candidate is provided with red carpet treatment
• Responsible for performing root cause analysis if/when SLAs are not being met and provide creative process improvement recommendations needed for correction
• Assess/survey quality of work delivered by team based on established performance measures and specific client feedback
• Follow established metrics, goals and expected performance levels for all team members and identify areas of improvement, provide feedback
• Drive recruiting operations processes and projects
• Work to improve our recruiting workflow for scalability and efficiency
• Manage our Applicant Tracking System processes for all scheduling, offers and other coordinator involvement

• 6+ years of work experience in a corporate environment, preferably in Recruiting or Human Resources
• 2+ years of direct management experience
• Experience working with applicant tracking systems (ATS) or HRIS. Greenhouse and Workday experience is a plus!
• Mentorship mindset - the want to help team members as individuals and an entire team to succeed.
• Detailed oriented
• Strong organization skills and attention to detail
• Strong communication skills - verbal and written
• Desire to create a phenomenal candidate experience
• Ability to prioritize and manage multiple responsibilities
• Flexibility to support changing business needs

The base pay range for this role is listed below. Final base pay offer will be determined based on individual factors such as the candidate's experience, skills, and location.
To view all of our comprehensive and competitive benefits, visit our page!
SoFi provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law.
The Company hires the best qualified candidate for the job, without regard to protected characteristics.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
New York applicants: Notice of Employee Rights
SoFi is committed to embracing diversity. As part of this commitment, SoFi offers reasonable accommodations to candidates with physical or mental disabilities. If you need accommodations to participate in the job application or interview process, please let your recruiter know or email [email protected].
Due to insurance coverage issues, we are unable to accommodate remote work from Hawaii or Alaska at this time.

If you are a current employee, do not apply here - please navigate to our Internal Job Board in Greenhouse to apply to our open roles.