Manager, Quality

Posted 7 Days Ago
Be an Early Applicant
Commerce, CA, USA
In-Office
95K-122K Annually
Senior level
Aerospace • Defense
The Role
Manage the site Quality Management System for aerospace and defense distribution operations. Lead quality assurance staff, maintain AS9100 and ISO 9001 compliance, oversee audits, inspections, root-cause analysis, supplier quality, customer issues, metrics, regulatory compliance, and continuous improvement initiatives.
Summary Generated by Built In

Who Are We?

FDH Aero is a trusted global supply chain solutions partner for aerospace and defense companies, helping to shape the industry by simplifying the supply chain. With over 60 years serving as a leading independent industry partner, FDH specializes in hardware, electrical, consumables and expendables, licensed products, and value-added services for global OEM and aftermarket customers. FDH is headquartered in Commerce, California, and has operations across the Americas, EMEA and APAC. FDH Aero – named a Best Places to Work in Aviation in 2024 – has locations in 14 countries across the globe, with more than 1,500 best-in-industry employees and over 650,000 square feet of inventory space.

FDH is headquartered in Commerce, California, and has operations across the Americas, EMEA and APAC. FDH Aero – named a Best Places to Work in Aviation in 2024 – has locations in 14 countries across the globe, with more than 1,500 best-in-industry employees and over 650,000 square feet of inventory space.

 

Why Work Here?

At FDH Aero, we understand that the strength of our brand comes from our people.

We invest in driven, diverse and experienced professionals who are naturally curious, courageous and motivated towards action. We value tempering confidence with humility, and a mission that always starts with service-first.

Our values guide everything we do:

We Are Service First - We act with agility and intelligence to solve our partner’s most pressing needs. We safeguard our trusted relationships by communicating with clarity and unmatched follow through.

We Are Respectful - We behave with dignity, fairness, and acceptance. We thrive by prioritizing empathy, humility, and connection to our collective community.

We are Amplifiers - We invest in driven, diverse and experienced professionals, businesses and partners. We fuel the entrepreneurial spirit by providing autonomy, authority and a clear mission.

We Are Open-Minded - We communicate with intention, curiosity, and diversity of thought. By actively contributing with courage and candor, we challenge the status quo and innovate together.

We Are Accountable - We own responsibility for our outcomes. We set expectations, embrace critique, and empower every employee to take immediate actions on challenges they encounter.

We Value Our People - That’s why we offer competitive benefits, including medical, dental, vision, Flexible Spending Accounts (FSA), 401k matching, and wellness programs. We invest in training, mentorship, and career development to empower our employees to reach their full potential. Our commitment to culture and excellence has earned us recognition as one of Aviation Business News' Best Places to Work in Aviation.

As a team member at FDH Aero you are trusted to deliver, to innovate, and to drive next-generation solutions for tomorrow’s supply chain demands. Ready to make an impact? We proudly pursue top talent with a diverse and global set of experiences and backgrounds.

 

We Are Looking For

The Quality Manager will be responsible for the Quality Management System. This site’s core business is distribution of aircraft spare parts including raw material and chemical for Aerospace and Defense customers. This role will supervise the quality team and maintain relationships with suppliers and customers. This position requires a positive, high energy, meticulous, knowledge and experience working with aerospace quality systems. 

 

What You'll Do (Responsibilities)

  • Establish and maintain compliance to AS9100 and ISO 9001 Standard
  • Champion the development and deployment of all the quality projects within the company
  • Act as the Management Representative which oversee the QMS health
  • Exhibit strong leadership, communication and critical thinking skills while leading the Quality Assurance department toward company goals and objectives
  • Oversees internal and external audits and root-cause analysis based on the AS Standard
  • Further develop the Quality Management System, implement, manage, and integrate for continuous improvement
  • Design, implement and document procedures for process control, process improvement, and inspection
  • Direct communication with customer and supplier quality representatives on quality issues
  • Establish and implement metrics for monitoring system effectiveness, quality performance (Leading and lagging indicators)
  • Ensure compliance with all statutory and regulatory requirements and procedures 
  • Oversee surveillance, source inspections, and first article inspections and monitor the inspection system performance throughout the organization
  • Maintain supplier development efforts, and establish a strong supplier quality program 
  • Ability to accommodate a hybrid work environment (3 days in office, 2 days from home)
  • Perform other duties as assigned

What You Bring (Qualifications & Skills):

  • Bachelor’s degree in Business Administration, Engineering, or related fields
  • 3+ years of Quality Assurance experience 
  • 1+ years of Quality Leadership experience
  • Efficient computer skills and Microsoft Office 360 Suite (Excel, Word, Outlook, PowerPoint, etc.)
  • In-depth understanding and knowledge of AS9100 OR ISO9001 Quality Management System
  • Excellent interpersonal and communication skills
  • Experience creating high performance teams
  • Good analytical and problem solving skills
  • Strong attention to detail and organizational skills, with the ability to prioritize and manage multiple tasks simultaneously

 

Special Requirements:

  • U.S. Citizen, U.S. Permanent Resident (Green Card holder) or asylee/refugee status as defined by 8 U.S.C. 1324b(a)(3) required.
  • ITAR requirement
  • 120.15. Some positions will require current U.S. Citizenship due to contract requirements.

This position requires access to information that is subject to compliance with the International Traffic Arms Regulations (“ITAR”) and/or the Export Administration Regulations (“EAR”). In order to comply with the requirements of the ITAR and/or the EAR, applicants will be asked to provide specific documentation to verify U.S. person status under the ITAR and the EAR. A “U.S. person” according to their definition is a U.S. citizen, U.S. lawful permanent resident (green card holder), or protected individual such as a refugee, or asylee. See 22 CFR 

FDH Aero is an Equal Opportunity Employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by law.

Skills Required

  • Bachelor's degree in Business Administration, Engineering, or a related field
  • 5+ years of Quality Assurance leadership experience
  • Computer proficiency and experience with Microsoft Office 365, including Excel, Word, Outlook, and PowerPoint
  • In-depth knowledge of AS9100 and ISO 9001 Quality Management Systems
  • Excellent interpersonal and communication skills
  • Experience creating high-performance teams
  • Strong analytical and problem-solving skills
  • Strong attention to detail and organizational skills, with the ability to prioritize and manage multiple tasks
  • U.S. citizen, U.S. permanent resident, or qualifying asylee/refugee status
  • Ability to meet ITAR and applicable export-control requirements
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The Company
HQ: Commerce, California
1,023 Employees

What We Do

FDH Aero is a trusted global supply chain solutions partner for aerospace and defense. We specialize in hardware, electrical, and consumable products and services for our global customers. Designed to deliver what you need, when you need it – FDH’s service-first teams proactively safeguard speed, reliability and availability of stock.

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