TrueML is a mission-driven financial software company that aims to create better customer experiences for distressed borrowers. Consumers today want personal, digital-first experiences that align with their lifestyles, especially when it comes to managing finances. TrueML’s approach uses machine learning to engage each customer digitally and adjust strategies in real time in response to their interactions.
The TrueML team includes inspired data scientists, financial services industry experts and customer experience fanatics building technology to serve people in a way that recognizes their unique needs and preferences as human beings and endeavoring toward ensuring nobody gets locked out of the financial system.
As the Manager of Quality Engineering, you are the guardian of our product integrity and the architect of our testing future. Reporting to the Sr. Director of Program & Operations, you will lead a high-performing team to move beyond manual checks into a world of sophisticated, AI-driven automation. Your mission is to embed quality into the very fabric of our SDLC—shifting testing "left" and leveraging Generative AI to solve complex challenges at scale.
What You'll Do:
Architect the QE Future: You will design and implement a scalable, maintainable test automation framework that serves as the backbone of our software delivery.
Lead with Innovation: Evaluate and integrate emerging technologies, specifically focusing on Agentic AI-powered solutions and GenAI to enhance test coverage and efficiency.
Champion "Shift-Left": Partner with Development and Product teams to ensure testability is considered at the architectural level, catching issues before a single line of feature code is written.
Empower Your Team: Act as a hands-on mentor, conducting 1:1s, leading code reviews for automation scripts, and fostering the professional growth of your QE engineers.
Drive Technical Excellence: From functional and regression to performance and security testing, you will ensure our CI/CD pipelines are robust, and our releases are bulletproof.
Deliver Insights: Analyze test results and system architectures to provide stakeholders with clear quality metrics and actionable data that drive product improvements.
Who You Are:
A QE Veteran: You have 7+ years of experience in Quality Engineering, with a heavy emphasis on building automation frameworks from the ground up (using tools like Cypress, Playwright, or Pytest).
AI-Forward: You don't just know GenAI; you use it as a "second-nature" tool to generate tests, enhance scripts, and stay ahead of industry advancements.
A Skilled Coder: You possess strong programming skills in Python, JavaScript, or GO and are comfortable leading technical discussions and code reviews.
A Process Improver: You have a "Continuous Improvement" mindset. You aren't satisfied with the status quo and are always looking for ways to optimize CI/CD integrations and API testing.
An Inspiring Leader: You have a track record of managing technical teams, delegating effectively, and advocating for a culture of quality across an entire organization.
Technically Versatile: You are comfortable in modern environments, with experience in Docker, Kubernetes, and cloud-based applications (AWS preferred), alongside a strong grasp of SQL.
What We Offer (Perks & Benefits)
Flexible vacation
Medical/dental/vision insurance
Traditional/Roth retirement savings options
Company-paid disability and life insurance
Flexible Spending Account & Limited FSA
Family-friendly parental leave, volunteer and voting time off
On-demand wellness platform access for you and 5 friends and family
PerkSpot discount program for 900+ merchants nationwide
This role supports a global, cross-functional business and operates primarily in a Remote-First environment. However, flexibility outside of standard business hours and occasional local or international travel may be necessary for global operations support, company meetings, training, offsites, and collaborative projects.
This position primarily involves computer-based work, requiring extended periods at a computer, participation in virtual meetings, and use of standard office technology. We will consider reasonable accommodations to enable individuals to perform the essential functions of the role.
Maintaining a reliable internet connection and a professional work environment is expected. The ability to protect confidential company, employee, customer, and business information while working outside of a company office is also required.
We collect personal information for employment purposes. We do not sell personal information. Most of the information we have is provided to us by you and/or collected as part of the employment process. For more details on how we use, share, and delete personal information see our Privacy Policy.
Dedication to Diversity & Inclusion
We are an equal opportunity employer. We promote, value, and thrive with a diverse and inclusive team. Different perspectives contribute to better solutions and this makes us stronger every day. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or other protected characteristics.
What the Team is Saying
TrueML Compensation & Benefits Highlights
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Healthcare Strength — Multiple medical plan options, including HSA-compatible choices, are paired with employer-paid life/AD&D and short- and long-term disability, plus a 24/7 EAP. This combination signals robust health and income-protection coverage.
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Leave & Time Off Breadth — Generous or unlimited PTO is described alongside paid holidays and volunteer days. Such breadth in time off supports flexibility for rest and community engagement.
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Wellbeing & Lifestyle Benefits — Access to the Wellness Coach app, PerkSpot discounts, travel assistance, and peer recognition with redeemable rewards expands everyday support beyond core insurance. These programs add tangible lifestyle value for employees and families.
TrueML Insights
What We Do
TrueML makes financial technology that prioritizes customer experience and revolutionizes the experience of consumers seeking financial health. We’re a team of inspired data scientists, financial services industry experts, and customer experience fanatics creating experiences that serve people in a way that recognizes their unique needs and preferences as human beings and endeavoring to ensure nobody gets locked out of the financial system. After more than 10 years in business, TrueML is excited to be expanding its footprint internationally. We are a growing, geographically diverse team with employees in 30 U.S. states and 7 different countries, with our key talent hub in LATAM. If you’re looking for an opportunity to do impactful work, join TrueML and make a difference alongside hundreds of other inspired individuals.
Why Work With Us
Our functional teams are a diverse mix of employees from different backgrounds and geographies, with each individual bringing unique perspectives and experiences that encourage increased innovation in our products and services. Join TrueML and make a difference alongside hundreds of other inspired individuals doing impactful work.
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TrueML Offices
Remote Workspace
Employees work remotely.
TrueML is excited to be a remote-first company with team members across the US, Canada, and several countries in LATAM (Mexico, Argentina, Dominican Republic, and Costa Rica). Our teams frequently digitally collaborate & socialize across borders.
