Manager, Quality Engineering

DNSFilter’s mission is to protect our customers and partners with products they love to use! We are revolutionizing network security by providing fast, accurate, and reliable threat protection and content filtering. We're a rapidly growing company dedicated to creating a safer internet for businesses and organizations worldwide. Leveraging AI-driven threat intelligence, DNSFilter empowers our customers to proactively block threats before they impact their networks. We foster a collaborative, innovative, and results-oriented culture where every team member contributes to our mission of making the internet safer.

As we continue our product-fueled growth by adding new features and broadening our solution to meet the needs of the global market, it's clear there's a missing piece. That's where you come in!

To support our continued growth, we’re hiring a Manager of Quality Engineering to manage and lead our quality engineering team.  The QE Manager and team will work cohesively with the other product scrum teams, and will become a subject matter expert of our entire product ecosystem.  This position requires someone intimately familiar with quality assurance and release management practices in a lean agile environment who can ensure the delivery of complex projects in a timely manner. 

You’ll report to our Director of Product Engineering, but will work closely with other Engineering Managers to ensure our development teams stay on task and have the resources needed to deliver projects in a timely manner. This position requires excellent communication skills as they will be collaborating closely with other stakeholders (PMs, BizOps, Architecture, Platform). We need someone who has been a strong quality engineering manager growing from a quality engineer background themselves, has exposure to concepts and tools like CI/CD, Test Automation, AI integration, and Source Control (GitLab/GitHub), and has experience testing and releasing highly scalable, resilient, and distributed applications.
Eligible candidates have and can work successfully in a small to mid-sized fast-paced, hyper-growth, SaaS start-up or scale-up. This is a full-time role for candidates near the Greater Tampa Bay who are willing to work from our Westchase, FL office 5 days a week.

We recognize that people come with a wealth of experience and talent beyond just the technical requirements of a job. If you feel like this job is for you, please apply. We believe diversity of experience and skills, including transferable skills, combined with passion, is a key to innovation and excellence; therefore, we encourage people from all backgrounds to apply to our positions!

In this role, you will: 

• Manage 7+ quality engineers on one QE team that collaborates with other product scrum teams
• Assist in managing product backlog, sprints, and deliveries of our product scrum teams in a lean agile environment
• Be a QE leader within your team and at DNSFilter as a whole
• Collaborate with other engineering managers and leaders to ensure delivery of new features and enhancements 
• Provide the team with coaching, training, opportunities to learn and develop, and consistently deliver feedback on performance
• Tackle additional tasks outside of your core specialization to meet the team’s commitments
• Participate in interviews

To qualify for this role, you have: 

• 3+ years of experience leading teams working on different areas of an application (on-prem solutions, cloud-based, OS specific software development) 
• You have a strong knowledge of Windows and Mac developments, as well as iOS and Android
• Proven experience as a Manager of Quality Engineering, successfully leading and managing other Quality Engineers
• A strong understanding of Agile development, specifically Scrum and Kanban
• Excellent ability to translate business strategy and product requirements into a testable action plan and quality engineering deliverables
• Demonstrated experience in hiring, coaching, and developing engineering talent
• You are comfortable communicating across departments and tackling complex projects with your peers
• You have a strong sense of ownership and accountability 
• Positive and proactive mindset, identifying problems and presenting solutions
• Able to plan/triage/manage/track teams work in JIRA
• Experience with test automation (UI / API) and implementing a scalable automation framework
• Experience with AI tooling and using AI to increase productivity
• Must be eligible to work in the US without sponsorship from an employer now or in the future
• A Bachelor’s degree in Computer Science, Software Engineering, similar field, or extensive experience in the software industry
• Ability to work full-time in the Tampa, FL (Westchase office)

Bonus points for: 

• A strong understanding of computer networking protocols and DNS
• Experience with testing endpoints (Roaming Clients) or similar agent-based testing
• Past experience working in a fast-paced private equity or venture capital backend company
• Experience working and leading remote distributed teams
  

We Offer:

• Pathway to promotion to additional organizational positions and responsibilities based upon results and performance, not just time in the chair.  You help us grow, and we will help you grow.
• Passionate and intelligent colleagues who work hard and have a good time doing it
• Paid company-wide week off at the end of each year
• Flexible Vacation Policy
• Awesome company swag
• Full medical, dental, and vision benefits for US, UK, and Canada-based employees
• Full short-term disability and life benefits; available long-term disability
• Retirement savings account options with vested company matching for qualifying employees
• In-person annual gatherings. Last time we all spent a week on a beach in the Dominican Republic!

DNSFilter is a pay-for-performance organization, which means there is an opportunity to advance your compensation based on performance over time. The hiring base pay is dependent on several factors, including level, function, training, transferable skills, work experience, business needs, and geographic location. As a hybrid company, our compensation reflects the cost of labor across several U.S. and global geographic markets. We pay differently based on those defined markets. Our Talent Team can share more about the specific salary range for the job location during the hiring process.

DNSFilter participates in the E-Verify program.

At DNSFilter, we utilize sophisticated software and tools to identify and eliminate Deepfake candidates. This approach helps us maintain the integrity of our hiring process, ensuring that we select the most qualified and genuine individuals to join our team.