Manager, Quality Control

Posted 2 Days Ago
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Triangle Trailer Park, Township of Jacksonville, NC, USA
Hybrid
Senior level
Artificial Intelligence • Big Data • Healthtech • Machine Learning • Analytics • Biotech • Generative AI
Tempus is a technology company leading the adoption of AI to advance precision medicine and patient care.
The Role
Manage quality control operations and reagent production in a laboratory, ensuring compliance with regulations and leading a team of supervisors. Collaborate cross-functionally to maintain quality workflows, oversee laboratory practices and participate in audits.
Summary Generated by Built In

Passionate about precision medicine and advancing the healthcare industry?

Recent advancements in underlying technology have finally made it possible for AI to impact clinical care in a meaningful way. Tempus' proprietary platform connects an entire ecosystem of real-world evidence to deliver real-time, actionable insights to physicians, providing critical information about the right treatments for the right patients, at the right time.

What you’ll do:

  • Manage reagent production and quality control operations to support lab testing, including but not limited to, reagent testing, positive control monitoring, planning reagent production/aliquoting, and setting testing criteria for new reagents.

  • Collaborate with Supply Chain and Lab teams to ensure adequate supply of qualified reagents are available for clinical lab processing. 

  • Maintain reagent qualification records and manage quality control of reagent inventory.

  • Coordinate and optimize QC workflows with clinical lab operations, supply chain, bioinformatics, and quality assurance for existing and new assays

  • Monitor reagent storage conditions and instigate investigations in response to any temperature excursions.  

  • Provide coverage and support for equipment and facilities quality control operations, including, but not limited to, ensuring the completion of IQOQs, PQs, PMs, calibrations, maintenance of SOPs, repairs, and regular maintenance, as needed.  

  • Oversee and ensure safety and environmental requirements are upheld, in conjunction with Employee Health & Safety Coordinator, including the appropriate disposal of excess or expired reagents and other hazardous waste. 

  • Lead team of supervisors, individual contributors, and mentor junior staff; provide technical direction and guidance to laboratory employees.

  • Track control and probe performance trends and investigate incidents.  

  • Review daily, weekly, and monthly QC results and determine the validity of results, perform follow up as needed.  

  • Compile and present QC metrics to management during monthly meetings.

  • Troubleshoots and ensures corrective actions are taken whenever test systems deviate from the laboratory’s established performance specifications.

  • Participate in internal and external audits as subject matter expert for QC workflows.

  • Ensure laboratory practices meet CAP/CLIA/ISO/OSHA regulations.

Qualifications:

  • MS or BS in medical technology, clinical laboratory science, chemical, physical or biological science and at least 7 years of experience

  • Experience supervising others in a cGMP/ISO or CLIA/CAP high-complexity laboratory

  • Experience with Next-Generation sequencing and molecular testing methods

  • Familiarity with lean manufacturing and acceptance sampling techniques highly desired

  • Impeccable attention to detail

  • Ability to develop and implement strategic plans

  • Excellent communication skills in collaboration with cross functional stakeholders

  • Thrives in a fast-paced environment demonstrating and ability to adapt to changing circumstances and project priorities

  • Strong leadership abilities with high standards of personal and professional integrity

  • Self-driven and works well in an interdisciplinary team with minimal direction

  • Strong desire to build products that will save lives and change the course of cancer

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. 

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The Company
HQ: Chicago, IL
3,775 Employees
Year Founded: 2015

What We Do

We bring together one of the world’s largest libraries of multimodal clinical and molecular data with a robust suite of AI tools to help physicians personalize care in real time, connect patients with therapies and clinical trials, and enable partners to accelerate discovery and development of new treatments. With ~8 million de-identified research records and 350+ petabytes of data, Tempus partners with more than half of U.S. oncologists and the majority of the top 20 global pharma companies. Our teams are pioneering work across oncology, neurology, psychiatry, cardiology, and beyond—transforming how care is delivered and therapies are developed. At Tempus, every role contributes to our mission: to help each patient benefit from the experiences of those who came before. For more information, visit tempus.com.

Why Work With Us

We’re looking for people who can change the world. People who question the status quo and refuse to shy away from tough problems. For builders who are never done building, and the learners who are never done learning. Passionate individuals with undying curiosity who want to take on one of the greatest challenges humanity has ever faced—head on.

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Tempus AI Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Most of the team follows a hybrid policy, with some roles allowing for a fully remote arrangement and some roles being onsite only.

Typical time on-site: 3 days a week
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