Manager, Quality Assurance

Reposted 23 Days Ago
Be an Early Applicant
Cleveland, OH, USA
In-Office
140K-160K Annually
Senior level
Other
The Role
As Quality Assurance Manager, you will lead quality improvement initiatives, manage the QMS, guide investigations, and enhance quality culture, ensuring customer requirements are met.
Summary Generated by Built In
As the Quality Assurance Manager, you will act as liaison between Operations, Process Engineering, Technical, and Customer facing team (Account Mgr. and Optima team) in quality related inquiries, investigations.

Routine Activities

Maintain and improve existing QMS and certificates and ensure QMS requirements are reflected and implemented in the product realization process.
Ensure customer specific requirements (CSRs and Supplier Quality Manual requirements) are integrated into the QMS and consistently met 
Ensures consistent measurement and reporting of site quality performance within the organization
Lead internal and external quality incident investigations (off spec situations, customer complaints, SCAR) and related communication in a timely and effective manner, ensure defined corrective actions are effectively implemented and problem resolution is done in a systemic way.
Drive data driven site quality improvement programs to improve yield/productivity cost of non-conformance and customer complaints performance.
Facilitate/lead in-house customer & supplier visits.
Support and troubleshoot data systems including SAP, LIMS, and ETQ Reliance
Owner of the site internal audit program (planning & execution) and the site document control system
Collaborate with technical, Optima and R&D team to drive quality improvement in first right capability.
Gate keeper in site level quality MOC, and New Product Launches
Provides quality, training, leadership and coaching for the site
Promotes quality culture at site

Decision Authorities

User decision related to product release
Decision on product Fit/Form/Function related change approval requests
Decision on off spec product disposition
Qualifications:
•    Bachelor’s degree or higher in Quality, Engineering, 
•    Minimum of five (5) years of quality management experience, preferred in automotive industry
•    Minimum three (3) years of people management or supervisory experience
•    Certified Lead Auditor (IATF; VDA preferred)
•    Minimum Six Sigma Green Belt certification 
•    Proficiency in English (written and verbal)
•    Demonstrated knowledge of automotive core tools (FMEA, SPC, CP, APQP)
The pay range for this position is $140,000 to $160,000.
 

About us: 

PPG: WE PROTECT AND BEAUTIFY THE WORLD™ 

Through leadership in innovation, sustainability and color, PPG helps customers in industrial, transportation, consumer products, and construction markets and aftermarkets to enhance more surfaces in more ways than does any other company. To learn more, visit www.ppg.com and follow @PPG on X. 

The PPG Way 2030  

We are customer champions 

Proactive. Bold. Trustworthy. Everything we do starts with our customers. We listen, move fast and don’t stop until we solve their biggest challenges. When our customers win, we all grow. 

We act with purpose and speed 

Agile. Data-driven. Empowered. We take smart risks to stay ahead of the competition. We work proactively with agility, using quality data to develop solutions that create value.  

We are excellent operators 

Productive. Collaborative. Accountable. No matter our role, we identify problems, take ownership and always bring solutions. We are both proactive and responsive to drive continuous improvement and deliver results. We support our frontline, the faces of PPG to our customers.   

We compete to win 

Future-focused. Driven. Ambitious. We are passionate about growing our business and winning with our customers. We deliver results, embrace new technologies and leverage agility and speed as strengths. 

We are PPG proud 

Strong. United. Passionate. We work safely, act with integrity and value our diverse perspectives. We celebrate achievements and take pride in the positive impact we create together to protect and beautify the world. 

At PPG we use AI in the hiring process to make the process more efficient. AI tools do not make hiring decisions. You can learn more by going to  https://careers.ppg.com/us/en/candidate-resources.  

PPG provides equal opportunity to all candidates and employees. We offer an opportunity to grow and develop your career in an environment that provides a fulfilling workplace for employees, creates an environment for continuous learning, and embraces the ideas and diversity of others. All qualified applicants will receive consideration for employment without regard to sex, pregnancy, race, color, creed, religion, national origin, age, disability status, marital status, veteran status, sexual orientation, gender identity or expression.  

If you need an adjustment due to a disability, please email [email protected]

PPG pay ranges and benefits can vary by location which allows us to compensate employees competitively in different geographic markets. PPG considers several factors in making compensation decisions including, but not limited to, skill sets, experience and training, qualifications and education, licensure and certifications, and other organizational needs. Other incentives may apply.  
Our employee benefits programs are designed to support the health and well-being of our employees. Any insurance coverages and benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents.  Benefits will be discussed with you by your recruiter during the hiring process. 

PPG values your feedback on our recruiting process. We encourage you to visit Glassdoor.com and provide feedback on the process, so that we can do better today than yesterday.
 

Skills Required

  • Bachelor's degree or higher in Quality, Engineering
  • Minimum of five (5) years of quality management experience, preferred in automotive industry
  • Minimum three (3) years of people management or supervisory experience
  • Certified Lead Auditor (IATF; VDA preferred)
  • Minimum Six Sigma Green Belt certification
  • Proficiency in English (written and verbal)
  • Demonstrated knowledge of automotive core tools (FMEA, SPC, CP, APQP)

PPG Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about PPG and has not been reviewed or approved by PPG.

  • Retirement Support 401(k) matching, a Retirement Savings Plan, and mentions of pension structures are part of the package. Feedback suggests these programs strengthen long-term financial security and add meaningful value to total compensation.
  • Leave & Time Off Breadth Paid holidays, sick days, vacation, and volunteer time off are provided alongside parental leave and adoption assistance. Feedback suggests the breadth of leave options supports work-life needs across different life stages.
  • Flexible Benefits A wide menu includes medical/dental/vision, FSAs/HSAs with company seed contributions for HDHP enrollees, an EAP, and numerous voluntary options such as accident, critical illness, hospital indemnity, legal, and pet insurance. Feedback suggests the variety and optionality help employees tailor coverage to their circumstances.

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The Company
HQ: Pittsburgh, PA
24,987 Employees
Year Founded: 1883

What We Do

PPG: We protect and beautify the world.® At PPG (NYSE:PPG), we work every day to develop and deliver the paints, coatings and specialty materials that our customers have trusted for more than 140 years. Through dedication and creativity, we solve our customers’ biggest challenges, collaborating closely to find the right path forward. With headquarters in Pittsburgh, we operate and innovate in more than 70 countries and reported net sales of $18.2 billion in 2023. We serve customers in construction, consumer products, industrial and transportation markets and aftermarkets. To learn more, visit www.ppg.com and follow @PPG on X and @PPGIndustries on Facebook, Instagram and Threads

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