Responsibilities
Provide technical leadership, coaching and guidance to team of software QA professionals.
Maximize the capability and capacity of resources to deliver high quality solutions on time and within scope.
Identify opportunities to practice and champion continuous improvement through projects, productivity assessments and other metric-driven insights.
Manage to, and report on operational metrics, quality metrics, and delivery status. This is including but not limited to queue churn, trending, resource utilization and planning, defect escape rates, test coverage, risk assessment and mitigation, project initiatives, and department-related data elements.
Make timely and effective decisions to ensure the team continues to move forward while balancing current and future roadmap objectives
Lead change initiatives and develop strategies to support change in engineering and QA processes and strategy
Accountable for resources’ ability to improve knowledge and skills required for quality assurance teams to advance and leverage the latest in frameworks, industry standards and testing methodologies.
Responsible for establishing and managing to financial budgets
This position may require availability outside of standard business hours.
Qualifications
Required
Bachelor’s degree or equivalent relevant experience
At least 5 years of technical experience in testing, test automation or software development
At least 3 years of large, complex project management experience
At least 2 years of leading a team of technical staff
At least 2 years of experience with full lifecycle development/ or testing using Agile methods
Preferred
Experience performing and managing manual and automated test validation against secure, scalable and highly available web and mobile applications, large-scale distributed systems across technical stacks that use varying architectures such as: microservices, serverless architecture, or service-oriented.
Understanding of cloud-based SaaS architectures – involves test considerations for elastic solutions, distributed state, availability, scalability, etc.
Excellent analytical, design and troubleshooting skills
Experience driving ongoing load and stress testing solutions to deliver a scalable and reliable solution.
Understanding of healthcare systems with focus in areas such as; medication management, claims processing, etc.
Netsmart is proud to be an equal opportunity workplace and is an affirmative action employer, providing equal employment and advancement opportunities to all individuals. We celebrate diversity and are committed to creating an inclusive environment for all associates. All employment decisions at Netsmart, including but not limited to recruiting, hiring, promotion and transfer, are based on performance, qualifications, abilities, education and experience. Netsmart does not discriminate in employment opportunities or practices based on race, color, religion, sex (including pregnancy), sexual orientation, gender identity or expression, national origin, age, physical or mental disability, past or present military service, or any other status protected by the laws or regulations in the locations where we operate.
Netsmart desires to provide a healthy and safe workplace and, as a government contractor, Netsmart is committed to maintaining a drug-free workplace in accordance with applicable federal law. Pursuant to Netsmart policy, all post-offer candidates are required to successfully complete a pre-employment background check, including a drug screen, which is provided at Netsmart’s sole expense. In the event a candidate tests positive for a controlled substance, Netsmart will rescind the offer of employment unless the individual can provide proof of valid prescription to Netsmart’s third party screening provider.
If you are located in a state which grants you the right to receive information on salary range, pay scale, description of benefits or other compensation for this position, please use this form to request details which you may be legally entitled.
All applicants for employment must be legally authorized to work in the United States. Netsmart does not provide work visa sponsorship for this position.
Netsmart's Job Applicant Privacy Notice may be found here.
NetSmart Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about NetSmart and has not been reviewed or approved by NetSmart.
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Wellbeing & Lifestyle Benefits — Offerings include a designated mental wellness day, paid volunteer time, telehealth, wellness events, and free 1:1 sessions with counselors and coaches. These wellbeing resources are positioned as stronger than many employers.
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Healthcare Strength — Medical, dental, and vision coverage are paired with short- and long‑term disability and telehealth. The breadth of core health coverage aligns with a comprehensive package.
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Leave & Time Off Breadth — PTO, paid holidays, paid volunteer time, and a designated mental wellness day are part of the offering, with some materials referencing flexible or unlimited PTO. This variety provides multiple avenues for time away.
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What We Do
Netsmart designs, builds and delivers electronic health records (EHRs), solutions and services that are powerful, intuitive and easy-to-use. Our platform provides accurate, up-to-date information that is easily accessible to care team members in behavioral health, care at home, senior living and social services. We make the complex simple and personalized so our clients can concentrate on what they do best: provide services and treatment that support whole-person care. By leveraging the powerful Netsmart network, care providers can seamlessly and securely integrate information across communities, collaborate on the most effective treatments and improve outcomes for those in their care. Our streamlined systems and personalized workflows put relevant information at the fingertips of users when and where they need it. For 50 years, Netsmart has been committed to providing a common platform to integrate care. SIMPLE. PERSONAL. POWERFUL. Our more than 2,200 associates work hand-in-hand with our 600,000+ users in more than 25,000 organizations across the U.S. to develop and deploy technology that automates and coordinates everything from clinical to financial to administrative.
