QA/QC Manager – Residential Energy Efficiency Programs
Utility Programs and Services Division
Location: Newark, New Jersey
Ready to make a difference?
Working at ICF means applying a passion for meaningful work with intellectual rigor to help solve the leading issues of our day. Smart, compassionate, innovative, and committed, ICF employees tackle unprecedented challenges to benefit people, businesses, and governments around the globe. We believe in collaboration, mutual respect, open communication, and opportunity for growth. If you’re seeking to make a difference in the world, ICF is the place for you because we make BIG things happen.
ICF’s Utility Programs and Services (UPS) Division is growing and currently seeking an experienced manager to oversee the Quality Assurance/Quality Control (QA/QC) function of a portfolio of residential energy efficiency programs. In this role you will support ICF in the implementation of a QA/QC program to ensure that installations meet program requirements and that subcontractors follow proper QA/QC protocol. The ideal candidate will be self-motivated, detail-oriented, and experienced enough to interface with multiple levels of ICF, utility client management, and subcontractors.
Why you will love working here:
Quality of life: Flexible workplace arrangements, work-life balance
Investment of the community: Donation matching, volunteer opportunities
Investment in you: Tuition reimbursement, access to professional development resources, 401k matching, Employee Stock Purchase Plan
And many, many more (Ask your recruiter for more details!)
What you will be doing:
Work as part of a team providing expert program implementation services for a portfolio of utility energy efficiency programs
Oversee the QA/QC activities conducted by ICF and subcontractor personnel
Prepare process guides, reports, and presentations for client meetings and other deliverables
Meet regularly with the client’s QA/QC team to report on the status and results of QA/QC activities
Responsible for reinforcing safety culture within internal team and subcontractors by establishing safety protocols, sharing safety messages, and managing prompt safety incident reporting to stakeholders
Oversee tracking and billing of ICF inspections
Provide quality control review and oversight of project deliverables
Assist with continuous process improvement for the program to facilitate improved QA/QC procedures and more consistent and efficient reporting
Facilitate staff/subcontractor/contractor trainings, workshops, and meetings, as appropriate
Perform occasional in-field QA/QC visits/observations to evaluate subcontractor/contractor performance
Assist with general subcontractor management
What we need you to have (minimum qualifications):
Bachelor’s degree in Business, Energy Resources, Engineering, Environmental Studies or related area with 5+ years of experience in residential energy efficiency, building science and/or HVAC principles OR 9+ years of experience in residential energy efficiency, building science and/or HVAC principles
3+ years of project management experience
1+ years of experience with quality assurance/quality control practices
Ability to travel up to 30% of the time
Must have a valid driver’s license and successfully pass a Motor Vehicle Records (MVR) check
What we would like you to have:
Building Performance Institute certification or other industry certifications highly desired
Experience working in a consulting firm, utility, or contractor company
Professional skills you will use:
Excellent verbal and written communication skills
Strong analytical, problem-solving, and decision-making capabilities
Team player with the ability to work in a fast-paced environment
Demonstrated level of professionalism, including ability to exercise good judgment, discretion, tact, and diplomacy
Experience with collaborating effectively with senior client stakeholders as well as field contractors.
Working at ICF
ICF is a global advisory and technology services provider, but we’re not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future.We can only solve the world's toughest challenges by building a workplace that allows everyone to thrive. We are an equal opportunity employer. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO policy.
We will consider for employment qualified applicants with arrest and conviction records.
Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation, please email [email protected] and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
Read more about workplace discrimination rights or our benefit offerings which are included in the Transparency in (Benefits) Coverage Act.
At ICF, we are committed to ensuring a fair interview process for all candidates based on their own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) tools to generate or assist with responses during interviews (whether in-person or virtual) is not permitted. This policy is in place to maintain the integrity and authenticity of the interview process.
However, we understand that some candidates may require accommodation that involves the use of AI. If such an accommodation is needed, candidates are instructed to contact us in advance at [email protected]. We are dedicated to providing the necessary support to ensure that all candidates have an equal opportunity to succeed.
Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position.
The pay range for this position based on full-time employment is:
$118,807.00 - $201,971.00New Jersey Remote Office (NJ99)Top Skills
What We Do
ICF is a leading global solutions and technology provider with approximately 9,000 employees in industries across the public and private sectors. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future.
Why Work With Us
At ICF, we’ve built a culture rooted in expertise, innovation, and purpose—enabling us to build a more prosperous and resilient world for all. When our employees grow, our solutions thrive—regardless of your role, team, or location, you’ll have opportunities to make connections, build community, and take action to develop your career.
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