Manager, Project Management Technical

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Job Overview
Leads national and cross functional team of Project Managers responsible for planning, implementation and management of strategic initiatives within T-Mobile Technology. Responsible for large scale, multi-tiered roll out of new technology programs. Manager serves as point of contact for Executive team and other cross functional teams the Project Management organization supports. Manager will be responsible for driving Technology projects that support growth of other business units including Retail, Care, B2B and Marketing. Role ensures consistent high quality and timely delivery of operational and project-based activities. Responsible for understanding company initiatives/program/project road mapping, managing scope and definition under PMO principles and practices and processes. Provides high-level oversight of the Project Management team's activities. Provides leadership and strategic guidance for high complexity or company critical projects.

** This position must be in Overland Park, KS. This role is hybrid and cannot be a remote role. 

Job Responsibilities:

• Leads strategic identification and detailed definition of strategic initiatives. Provides high-level guidance to identify resources from all disciplines (Engineering and Operations, EIT, Retail, and/or other departments). Facilitates organization’s Project Management goals

• Manages Project Management functional scope and schedule. Provides oversight of management and allocation of personnel and resources to projects. Resolves resource conflicts and priorities

• Leads development and training of Project Management team members. Establishes goals for the department and individual team members in alignment with company objectives. Measures performance against goals. Demands continual improvement in quality of work and processes, and promotes the highest levels of team morale. Embraces change in the organization and strives for “world class” technical and organizational performance

• Leads definition and measurement of success metrics to objectively quantify project success. Ensures that project execution complies with approved methodology. Manages to strategic dates.

• Serves as a higher-level escalation point for project issues. Facilitates root-cause analysis to determine appropriate escalation steps. Works with Manager-level peers to resolve cross-functional project issues.

• Sets stakeholder and project team expectations and ensures that the project managers have the deliverables align to business needs. Maintains accountability for the quality of deliverables. Coaches project managers how to proactively anticipate and mitigate issues that could hinder the quality or timing of the project/program. Ensures that the project managers are communicating any gaps in design and are setting realistic expectations on deliverables.

• Also responsible for other Duties/Projects as assigned by business management as needed.

Education and Work Experience:

• Bachelor's Degree Computer Science, Business Administration, Project Management or combination of equivalent experience and education ()

• 4-7 years Experience managing personnel and coaching team members on resolving conflict and performance issues; formal training in coaching or management skills required. (Required)

• 4-7 years Experience in the telecommunications or IT industry, with a proven record of progressive and/or diverse roles. (Required)

• 4-7 years Program or Product Management experience with managing or leading large, complex technology projects. (Required)

• 4-7 years Experience in developing and delivering professional presentations to the senior management. (Required)

• 4-7 years Experience in providing technical expertise and guidance to peers and other Project Managers. (Required)

• 4-7 years Experience in the wireless telecommunications industry. (Preferred)

• Experience managing complex projects and programs cross functionally. (Preferred)

Knowledge, Skills and Abilities:

• Presentations (Required)

• Communication (Required)

• Project Management (Required)

• Organizing (Required)

• Leadership (Required)

• Data Analysis (Required)

• Problem Solving (Required)

• Program Management (Preferred)

• Wireless (Preferred)

Licenses and Certifications:

• Project Management Professional (PMP) (Preferred)

• At least 18 years of age
• Legally authorized to work in the United States
Travel:
Travel Required (Yes/No):No
DOT Regulated:
DOT Regulated Position (Yes/No):No
Safety Sensitive Position (Yes/No):No

Base Pay Range: $106,900 - $192,900

Corporate Bonus Target: 15%

The pay range above is the general base pay range for a successful candidate in the role. The successful candidate’s actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range.

At T-Mobile, employees in regular, non-temporary roles are eligible for an annual bonus or periodic sales incentive or bonus, based on their role. Most Corporate employees are eligible for a year-end bonus based on company and/or individual performance and which is set at a percentage of the employee’s eligible earnings in the prior year. Certain positions in Customer Care are eligible for monthly bonuses based on individual and/or team performance. To find the pay range for this role based on hiring location, https://paylookup.t-mobile.com/paylookup?reqID=REQ308790¶dox=1

At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile’s amazing benefits, check out www.t-mobilebenefits.com.

Never stop growing!
As part of the T-Mobile team, you know the Un-carrier doesn’t have a corporate ladder–it’s more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it’s that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you’re living our values while investing in your career growth–and we applaud it. You’re unstoppable!
T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.
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