Manager Project Management (PMO) North America

Posted Yesterday
6 Locations
In-Office or Remote
Expert/Leader
Fintech • Information Technology • Logistics
The Role
Leads the North America service PMO by establishing project and order-handling governance, managing performance reporting, forecasting, backlog reviews, and executive dashboards. Coordinates planning and fulfillment across field service, shop operations, spare parts, supply chain, and sales. Drives continuous improvement, identifies constraints affecting backlog conversion, improves forecast reliability and project execution, and translates operational data into actionable business recommendations.
Summary Generated by Built In

Location:

Raleigh, North Carolina, United States

Job ID:

R0144643

Date Posted:

2026-11-05

Company Name:

HITACHI ENERGY USA INC

Profession (Job Category):

Project/Program Management

Job Schedule: 

Full time

Remote:

Yes

Job Description:

The Opportunity

 

As the PMO Functional Lead, you will manage governance, performance management, forecasting, operational reporting, and continuous improvement activities across the NAM BU Service Project Management Organization. In this role, you will provide functional oversight for Project Management and Order Handling processes, driving standardization, operational consistency, and business performance through cross-functional collaboration and influence. You will oversee performance reporting, backlog governance, forecasting processes, and executive-level business insights while supporting planning and fulfillment coordination across Field Service, Shop Operations, Spare Parts, Supply Chain, and Sales. By delivering trusted data, actionable insights, and structured governance, you will help improve forecast reliability, backlog conversion, project execution, and overall operational performance while supporting informed business planning and strategic actions.


How You’ll Make an Impact

 

  • Provide functional oversight for Project Management and Order Handling by establishing governance, best practices, and performance expectations.
  • Drive cross-functional alignment and operational excellence through collaboration, influence, and process ownership.
  • Own PMO performance reporting, including backlog health, forecast accuracy, project execution, risk management, and operational metrics.
  • Develop executive dashboards and reporting that provide visibility into forecast confidence, revenue opportunities, business risks, and performance trends.
  • Establish and maintain a standardized backlog review process across NAM.
  • Identify and escalate constraints affecting backlog conversion, including material availability, resource capacity, customer delays, and engineering dependencies.
  • Coordinate Planning and Fulfillment activities across Field Service, Shop Operations, Spare Parts, Supply Chain, and Sales to improve forecast accuracy and operational predictability.
  • Run continuous improvement initiatives focused on process simplification, operational efficiency, forecasting, backlog management, and project execution.
  • Responsible to ensure compliance with applicable external and internal regulations, procedures, and guidelines.

Your Background

 

  • Candidate must already have work authorization that would permit them to work for Hitachi Energy in the United States.
  • Bachelor’s degree in Engineering or an equivalent combination of education and experience.
  • 10+ years of progressive experience in project management, program management, operations, or business performance leadership.
  • Experience managing cross-functional initiatives and improving organizational performance through influence rather than direct authority; experience with ERP systems, preferably SAP, in a manufacturing and service environment; proficiency with project management methodologies, business intelligence tools, and performance reporting; experience with SIOP, planning processes, and operational performance management preferred; PMP, CSM, or similar advanced project management certification preferred.
  • Able capabilities in translating complex data into actionable business insights and executive recommendations, including experience using AI-enabled tools such as Microsoft Copilot, Power BI AI capabilities, and related business productivity solutions.
  • Excellent written and verbal communication skills with the ability to influence stakeholders at all organizational levels and connect operational performance, financial results, and business priorities.

More About Us

 

At Hitachi Energy, you will have opportunities to contribute to meaningful work that supports operational excellence and business performance.

  • Work with innovative technologies helping shape the future of energy.
  • Collaborate with experienced professionals across multiple functions and disciplines.
  • Access learning platforms and career development programs to support your growth.
  • Enjoy attractive health and retirement benefits.
  • Benefit from paid leave and flexible work arrangements.

Equal Employment Opportunity (EEO)-Females/Minorities/Protected Veterans/Individuals with Disabilities


Equal Employment Opportunity

Hitachi is an Equal Employment Opportunity (EEO) employer. We welcome applications from all qualified individuals, including females, minorities, protected veterans, and individuals

with disabilities.


Accessibility and reasonable accommodation

Protected veterans and qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a general inquiry form on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process.

This accommodation channel is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes will not receive a response.


Use of Al and automated tools in recruitment

As part of our recruitment process, Hitachi Energy uses digital and automated tools, including Al-supported solutions, to assist with activities such as application screening, job matching, and interview scheduling. These tools are designed to support our recruiters and do not replace human decision-making. Candidate data is processed in accordance with applicable data protection and employment laws as well as Hitachi's Global Data Privacy Notice.

Skills Required

  • Existing work authorization permitting employment in the United States without requiring employer sponsorship
  • Bachelor's degree in Engineering or equivalent combination of education and experience
  • 10+ years of progressive experience in project management, program management, operations, or business performance leadership
  • Experience managing cross-functional initiatives and improving organizational performance through influence rather than direct authority
  • Experience with ERP systems, preferably SAP, in a manufacturing and service environment
  • Proficiency with project management methodologies, business intelligence tools, and performance reporting
  • Experience with SIOP, planning processes, and operational performance management
  • Ability to translate complex data into actionable business insights and executive recommendations
  • Experience using AI-enabled tools such as Microsoft Copilot and Power BI AI capabilities
  • Excellent written and verbal communication skills with the ability to influence stakeholders at all organizational levels
  • PMP, CSM, or similar advanced project management certification
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The Company
HQ: Tokyo
33,676 Employees

What We Do

Since its founding in 1910, Hitachi has responded to the expectations of society and its customers through technology and innovation. Our mission is to “Contribute to society through the development of superior, original technology and products.” Over the past 100+ years this commitment has led us to work towards creating a more sustainable society through our “Social Innovation Business”. We work to apply our expertise in information technology (IT), operational technology (OT), and a wide variety of products to advance social infrastructure systems and improve quality of life across the world.

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