Manager, Project Management - Cross-Border Seller Programs

Reposted 2 Days Ago
Be an Early Applicant
3 Locations
Hybrid
70K-169K Annually
Mid level
Big Data • Cloud • Logistics • Machine Learning • Retail
The Role
Manage cross-border seller support programs for Walmart Marketplace, overseeing program health, KPIs, business reviews, issue tracking, executive reporting, and operational readiness. Coordinate across support, risk, product, CRM, BPO, change management, and international teams. Identify seller experience and operational risks, develop scalable support mechanisms, resolve recurring friction, and drive alignment for global growth initiatives.
Summary Generated by Built In
Position Summary...The Project Manager — Cross-Border Seller Programs will help build scalable operating mechanisms that support Walmart Marketplace’s global growth. As part of Walmart’s Marketplace Global Ops Integration team, this role represents support and risk operations across business, product, BPO, and in-market teams. Responsibilities include maintaining program health, coordinating operational requirements for new growth initiatives, and driving cross-functional alignment on issues, dependencies, and priorities. The ideal candidate is resourceful, self-driven, and comfortable navigating ambiguity, with strong project and program management discipline, operational judgment, and the ability to influence global stakeholders.
About the team: The Walmart Marketplace Global Ops Integration team plays a key role in the company’s international growth by connecting sellers and customers across markets. This team drives a consistent and seamless seller support experience worldwide by collaborating with business, product, support, and risk teams. They enable new growth initiatives and build scalable support models, combining global strategy with practical execution. The team focuses on effective project and stakeholder management, ensuring alignment and delivering solutions that support Walmart’s expanding Marketplace business. Strong communication, analytical thinking, and project planning are essential to their success.

What you'll do...What you'll do:
  • Manage cross-border support program health, KPIs, business reviews, issue tracking, and executive reporting.
  • Act as liaison across Seller Support, Risk, Product, CRM, BPO, Change Management, Process Improvement, and in-market teams to enable growth programs.
  • Represent Global Ops in program planning, ensuring support and risk requirements inform decisions.
  • Coordinate operational readiness for Walmart Imports, Walmart Exports, and Remote Fulfillment across marketplaces.
  • Identify support and risk impacts from new or changing programs, including case categories, routing, ownership, handoffs, SLA expectations, reporting requirements, and seller experience gaps. 
  • Develop scalable mechanisms to identify recurring seller friction, coordinate cross-functional solutions, and improve support consistency across markets.

What you'll bring:
  • Proven experience managing multiple medium-high scale projects or work streams with effective project planning and scheduling skills.
  • Strong stakeholder management abilities, including building and maintaining relationships and communicating project status clearly.
  • Demonstrated analytical thinking to assess costs, establish ROI, and identify solutions to project challenges.
  • Experience working across support, risk, marketplace, or seller experience operations. 
  • Ability to influence without authority and operate effectively across matrixed teams.
  • High ownership, resourcefulness, and willingness to solve problems hands-on. 
  • Ability to balance strategic context with operational execution. 
  • Commitment to upholding company policies, ethics, and integrity in all project activities.


At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see https://one.walmart.com/notices. Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
For information about benefits and eligibility, see One.Walmart.
Bellevue, Washington US-11663: The annual salary range for this position is $84,000.00 - $156,000.00
Bentonville, Arkansas US-30008: The annual salary range for this position is $70,000.00 - $130,000.00
San Bruno, California US-08848: The annual salary range for this position is $91,000.00 - $169,000.00 Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include :
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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Minimum Qualifications
Bachelor’s degree in Business, Finance, Computer Science, or related field and 2 years’ experience in project management, business, operations, or related area OR 4 years’ experience in project management, business, operations, or related area.
1 year’s experience working in cross-functional teams.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Data analytics and project management systems, Supervisory experience

Masters: Business

Project Management - Project Management Professional - Certification, Six Sigma Green Belt - CertificationPrimary Location...

10900 Ne 4th St, Bellevue, WA 98004, United States of AmericaWalmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.

Skills Required

  • Bachelor's degree in Business, Finance, Computer Science, or a related field plus 2 years of experience in project management, business, operations, or a related area
  • 4 years of experience in project management, business, operations, or a related area, as an alternative to the degree requirement
  • 1 year of experience working in cross-functional teams
  • Data analytics experience
  • Experience with project management systems
  • Supervisory experience
  • Master's degree in Business
  • Project Management Professional certification
  • Six Sigma Green Belt certification

Walmart Global Tech Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Walmart Global Tech and has not been reviewed or approved by Walmart Global Tech.

  • Strong & Reliable Incentives — Compensation packages typically include base pay, performance bonuses, and stock awards, with access to an employee stock purchase plan. Feedback suggests annual bonus structures and stock grants are a consistent part of total compensation in many roles.
  • Retirement Support — Retirement offerings include a company 401(k) match and stock purchase options that support long‑term savings. Feedback suggests these programs are a notable strength within the overall package.
  • Parental & Family Support — Family benefits feature paid parental leave and adoption assistance, alongside tax‑advantaged accounts for healthcare spending. Feedback suggests these supports contribute meaningfully to perceived total rewards value.

Walmart Global Tech Insights

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The Company
HQ: Bentonville, AR
578,950 Employees

What We Do

Walmart has a long history of transforming retail and using technology to deliver innovations that improve how the world shops and empower our 2.2 million associates. It began with Sam Walton and continues today with Global Tech associates working together to power Walmart and lead the next retail disruption. We’re a high-performing, primarily virtual workforce that is human-led and tech-empowered. Our world-class software engineers, data scientists and engineers, cybersecurity professionals, product managers and business service professionals work with top talent on cutting-edge technologies that create unique and innovative experiences for our associates, customers and members across Walmart, Sam’s Club and Walmart International. At Walmart Global Tech, one line of code or bold idea can make life easier for hundreds of millions of people – talk about epic impact at a global scale.

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