Manager, Program Projects

ROLE TITLE: Manager, Program Projects

TEAM: Greater New Orleans

APPLICATION DEADLINE: June 12th, 2026 by 11:59 PM ET 

LOCATION: Must be located in New Orleans geographic area

WHAT YOU’LL DO 

As a Manager, Regional Program Support you will be responsible for working in partnership with the MD, Leadership Development and D, Strategic Talent Support to implement a high quality leadership development program and teacher certification program. The M, RPS will deliver targeted coaching and development strategies that bring the TFA corps program model and the Louisiana State Teacher certification standards together. This role is critical to creating a coherent teacher leadership program that supports corps members' ability to become both highly qualified teachers and helps them unlock their leadership identity. 

In collaboration with regional partners, you’ll drive impact through four core areas of responsibility:

• Own state mandated LER observations and coaching for all CM’s in TFA’s Certification Program

• Manage TFA certification operations - You will manage completion tracking, attendance, and state reporting 

• Group Learning Experiences – Implement focused group learning opportunities, such as workshops and coaching milestone events, for selected corps members. These experiences should strengthen corps member leadership, align with regional goals, and include clear learning outcomes, stakeholder collaboration, and continuous improvement based on feedback.

• Overall corps member leadership program coherence - Work to connect certification activities to the CM ecosystem of supports

The ideal candidate is a strong relationship builder with leadership coaching experience, an equity-centered approach, and a systems-level understanding of the CM ecosystem. You are skilled at managing multiple workstreams, using data to drive decisions, and working both collaboratively and independently toward bold outcomes for students and corps members alike.  

WHAT YOU’LL BE RESPONSIBLE FOR

In this role, you will: 

• Be a state certified Louisiana Educator Rubric observer

• In partnership with the D, Strategic Talent Support, manage the operations of the TFA Teacher Certification Program from start to finish, this includes but is not limited to tracking completion, corps member observations, asynchronous and synchronous sessions and work, etc.

• Provide individualized, data-driven coaching to corps members that enhances their instructional skills and promotes both academic and social-emotional growth in students, grounded in shared developmental trends, the universal program model, and the regional 2030 vision.

• Collaborate with school staff in targeted school partnerships, ensuring clear communication and proactive problem-solving to enhance corps member development, increase retention, and drive student outcomes.

• Implement focused group learning experiences, such as workshops or milestone events, tailored to the needs of a subset of corps members and aligned to regional and national priorities.

• Across all workstreams, operate with a deep internalization of our shared programmatic metrics and goals to guide your work, monitor progress towards outcomes, and evolve your actions as necessary to account for new information and/or current results.

• Serve as an “all hands on deck” team member of the GNO regional team by adding capacity to projects and initiatives as they arise. 

YOUR EXPERIENCE 

Minimum Qualifications  

• Bachelor’s degree

• 2+ years of experience, with specific expertise in coaching and/or developing adults

• Willing to work flexible hours with some nights and weekends; willing to travel 1-2 times per year for conferences

Preferred Qualifications

• Experience coaching and advising capable and competent leaders through complex challenges towards impact 

• A track record of getting results while managing multiple large-scale projects simultaneously

• LER Certified (This is a requirement of the role, we will support with securing this certification if you do not have already) 

Skills & Orientations: 

• Deep investment in TFA’s mission and a commitment to live out our core values and our commitment to people, community, and opportunity for all

• Belief that there is a place for both standard and customized approaches to supporting CMs in service of both of universal program model and a region’s contextualized 2030 goal

• Ability to make meaning of multiple sources of data to inform strategic decision making and action planning at different levels (i.e. cohort, region, hub)

• High skill and orientation towards managing up; in our model, you will have a capabilities manager (SMD, LD) and colleagues that you will need to work closely with, it will be necessary for you to proactively engage each of them to support your development and impact in this role

• Have energy for/get joy from inquiry-based, leadership coaching (as opposed to more specific instructional coaching)

• Be able to connect the dots between the big picture and execution of operational tasks (e.g. data entry and tracking, supporting the follow-up to Americorps compliance needs, etc…)

• Strength in critical problem solving - you can strategize and plan at a high level with baseline information (templates/examples not needed) and bring in your colleagues and managers as thought-partners

• High willingness to both draw on your own experiences and adaptability to try new approaches

• Exceptional relationship builder with CMs, school leaders, and other external partners

• Excellent verbal and written communication skills

• Strong interpersonal skills and emotional intelligence

• Strong sense of self-awareness and understanding of strengths and areas for development

• Skilled in creating and upholding accountability practices to ensure cohort, regional, and enterprise success

• Skilled in conducting needs assessments, analyzing complex landscapes, and deriving a set of strategic levers to support prioritized needs

• Demonstrated ability to:

  • work with a level of autonomy, and make strategic decisions in varying and nuanced situations 

  • develop and cultivate effective relationships with diverse internal and external stakeholders and support them in contributing to a shared goal

  • Listen, learn, and earn credibility with all constituencies, then decisively move forward to implement agreed-upon solutions 

  • manage multiple priorities, prioritize effectively, and alternate fluidly between thinking about the big picture and executing on specific strategies

THE TEAM

As a M, Regional Program Support, you will be a member of the Greater New Orleans regional team. This is a helix managed role that will report to the MD, Strategy and Impact (capabilities) and the D, Strategic Talent Support (Value/day to day work). You will work collaboratively  with the full team on various projects.

ADDITIONAL INFORMATION:

The applicable salary range for each U.S.-based role is based on where the employee works and is aligned to one of 3 tiers according to a cost of labor index in that geographic area. Starting pay for the successful applicant will depend on a variety of job-related factors, which may include education, training, experience, location, business needs, or market demands. New hires are typically brought into the organization at a salary between the range minimum and the salary range midpoint depending on qualifications, internal equity, and the budgeted amount for the role.  The expected salary range for this role are set forth below. These ranges may be modified in the future.

Tier A: $61,300 - 82,000

You can view which tier applies to where you plan to work here. If your location is not listed, please click here for additional total rewards information.