Manager, Program & Project Management

Company Description

At Brightspeed, we are reimagining how people live, work, play and connect by providing fast, reliable internet connections and an awesome customer experience in twenty states throughout the Midwest and South.

Backed by funds managed by Apollo Global Management, our vision is to accelerate the upgrade of copper to fiber optic technologies, bringing faster and more reliable internet service to many rural markets traditionally underserved by broadband providers, while delivering best-in-class customer experience.

Be a part of the team that will make this vision a reality….designing and building a world class fiber network and creating a customer experience second to none.

Check us out on the web!

Job Description

We are looking for a Manager, Program & Project Management to join our growing team! In this role. The Manager, Program & Project Management. will be responsible for building and leading a new team focused on enhancing our network capabilities. This role will involve long-range planning, compliance management, and the strategic deployment of alternative technologies to ensure we remain competitive in a rapidly evolving industry.

Scale of Responsibility:

• Initially oversee 1-2 Analysts during the organization’s establishment.
• Firm-level responsibility for the operationalization of a multi-year network evolution effort.
• Drive the elimination of $25M in expense run-rate within the first 12 months.

The Key Responsibilities: 

• Business Case Creation: Develop comprehensive business cases for network transformation initiatives, utilizing data analysis and market research to support investment and strategic decisions.
• Program and Project Management: Define and refine programs, strategies, and timelines for migrating from legacy network infrastructure to more efficient alternatives.
• Interdepartmental Ambassador: Act as a liaison across departments, fostering collaboration and communication to ensure alignment on network transformation goals with stakeholders, including Legal, Government Affairs, Operations, and other business units.
• Board and Executive Readouts: Create dashboards of key metrics and deliverables and prepare presentations for programs and projects to communicate progress and insights to the Board and executive leadership.
• Methods and Procedures: Assist in the development and ongoing management of operational methods and procedures for business units responsible for executing elements of network transformation and decommissioning efforts.

Qualifications

WHAT IT TAKES TO CATCH OUR EYE:

• Bachelor’s degree in a relevant field or equivalent practical work experience
• Proven minimum 5 years’ experience in program and project management, particularly in network transformation or telecommunications.
• Minimum 2 years’ people management experience.
• Strong analytical skills and experience in business case development.
• Experience with data visualization tools (e.g., PowerBI, Tableau, Qlik Sense) to use in communicating the outputs of data models 
• Excellent interpersonal and communication skills to effectively engage with diverse stakeholders.
• Strong communication and interpersonal skills to lead cross functional teams 
• Visionary thinking that is complimented by shaping and executing strategy 
• Customer-centric mindset 
• Ability to motivate others and work under pressure 
• Exceptional analytical and problem-solving skills with the ability to articulate via written and oral communication 
• Excellent financial and budget management skills 
• Strong decision-making skills coupled with the ability to lead change
• Ability to manage multiple projects and priorities in a fast-paced environment.

BONUS POINTS FOR: 

• Master’s Degree in Telecommunications, Finance, or Business Administration 
• Telecom/Cable/Internet Service Provider industry experience 
• Project management certifications (e.g. PMP, ITIL)

• Demonstrated practical experience in Lean Six Sigma methods and techniques 
• Familiarity with compliance and regulatory requirements in the telecommunications industry.

#LI-RM1

Additional Information

WHY JOIN US?

We aspire to contemporary ways of working.

We are committed to being a leader in defining a new way to work because we recognize the changing mindset of today's workforce. We are opening a new, state-of-the-art corporate HQ in Charlotte, NC and our current priority is to make it a truly vibrant destination by hiring talent in the greater Charlotte area who are interested in a hybrid remote/office work arrangement. As always, however, we are also open to providing sensible remote options to talent outside of the Charlotte area. Why? Because our purpose is to reimagine how people work, learn, play and connect!

We offer competitive compensation and comprehensive benefits.

Our benefits and paid time off programs reflect our underlying belief in promoting overall wellness through physical, emotional and financial health. We are committed to building a team as diverse as the customers we serve.

Diversity, equity and inclusion are at the center of our grounding belief in Being Real. 

When we bring our authentic selves to work, everyone is better as a result. A diverse team helps us be fierce advocates for more accessible, inclusive and high-quality internet, because we believe doing so promotes equity in the communities we serve.

Brightspeed is an Equal Opportunity Employer

WHY JOIN US?

We aspire to contemporary ways of working.

Recognized as a Top Workplace by the Charlotte Observer, Brightspeed HQ is located on the 7th floor of the new Vantage South End - East Tower in Charlotte, NC. We prioritize hiring talent in the Charlotte area, whenever possible, to make it a truly vibrant destination for our hybrid workforce. At Brightspeed, we have roles that are designated as remote, hybrid, office or field-based, depending on the position, business needs and individual circumstances. We also invest in technology that enables our entire team to stay connected. Why? Because Brightspeed recognizes the value of finding the best talent for the job, wherever they may be.

We offer competitive compensation and comprehensive benefits.

Our benefits and paid time off programs reflect our underlying belief in promoting overall wellness through physical, emotional and financial health. Brightspeed offers a comprehensive benefit program, including competitive medical, dental, vision, and life insurance; an employee assistance program; a 401K plan with company match and a host of voluntary benefits. 

Diversity, equity and inclusion are at the center of our grounding belief in Being Real. 

When we bring our authentic selves to work, everyone is better as a result. A diverse team helps us be fierce advocates for more accessible, inclusive and high-quality internet, because we believe doing so promotes equity in the communities we serve.

Brightspeed is an Equal Opportunity Employer/Veterans/Disabled

For all applicants, please take a moment to review our Privacy Notices:

• Brightspeed’s Privacy Notice for California Residents
• Brightspeed’s Privacy Notice