Your Opportunity, Your Team
The Manager of Production Operations, reporting to the director of the Livestream & Social Content, is responsible for helping to build this function from the ground up, and establishing processes that will allow for the output of high-volume, high-quality livestream content for all livestream channels.
In this role, you will be responsible for translating the evolving livestream strategy into an organized production flow and leading the operation of our livestream studios, equipment, and remote productions. This role involves managing logistics, resources, and team collaboration to ensure smooth production processes and the delivery of high-quality content.
As the primary liaison between the sales strategists and in-studio production team, you will be well-versed in the best practices for the various platforms and deeply invested in the brand identity of QVC and HSN. You will make sure that content coming out of this innovative workflow is consistent, efficient, and meets the expectations of the platform without sacrificing quality.
Where You'll Work
- This role is onsite and will require you to work from our West Chester, PA headquarters daily. Relocation assistance is not available for this role. There will also be some flexibility to work remotely.
- The company expects some travel for this role, approximately 4-5 times per year.
What You'll Do
Production Planning: You will coordinate with various departments (Livestream Content, Product Central/Showroom, Social Strategy, etc) to develop and communicate detailed production plans. You will determine areas of increased efficiency and coordinate any necessary additional assets to best optimize content.
Shoot Coordination: You will oversee procurement of product needed for productions and manage timelines of shift to ensure producers/talent are getting the appropriate amount of resources for each show. You will partner with Associate Producers during pre-production to coordinate sample procurement via PAF or Media Order. You will collaborate with producers and talent to align production efforts with creative vision, and facilitate communication between production team and platform strategy teams.
Quality Control and Equipment Maintenance: You will monitor production and address any issues or discrepancies. You will communicate with team on status of deliverables, and identify areas of opportunity for new processes to enhance production efficiency and quality. You will ensure all equipment is well-maintained and organized.
Leadership: You will lead and manage Production Coordinator Team to ensure seamless support during production. You will provide guidance, training, and performance feedback to team members for development and growth.
What You'll Bring
- 6+ years of Broadcast/Live Production experience
- 1+ years of social and streaming production experience
- Experience with product acquisition for productions
- Extensive knowledge and understanding of the best practices, visual identity, and production techniques of social, streaming, and linear platforms to ensure content creation and delivery of assets that feel authentic and right for the intended platform
- Expertise and experience with production equipment including efficiency in lighting, VMix, camera operation, and microphones.
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Our Total Rewards package includes benefits you’ll love such as competitive compensation, paid time off, an employee assistance program, parental leave, paid volunteer hours, and amazing company discounts! In our US market, you can also expect health care benefits starting on day 1, 401(k), and tuition reimbursement benefits.
QVC Group is committed to inclusion and belonging for all and ensuring that our workplace provides equal employment opportunities for all team members and candidates and complies with all applicable federal, state, and local laws and regulations. As an equal opportunity employer, QVC Group is committed to a barrier-free employment process. If you need reasonable accommodations/support throughout, please contact us at [email protected] for assistance.
If provided, salary ranges are a general guideline only, and actual salaries will vary and are based on factors such as a candidate's qualifications, skills, experience, and geographic location as well as business and market conditions.
What We Do
Curated Experiences. Infinite Possibilities.® We believe in a Third Way to Shop® – beyond transactional ecommerce or traditional brick-and-mortar stores – for customers who crave engaging shopping experiences. We're a select group of diverse businesses that provide customers with curated collections of unique products, made personal and relevant by the power of storytelling. We combine the best of retail, media, and social to curate experiences, conversations, and communities for millions of highly discerning shoppers. We bring joy, inspiration, and humanity to shopping. We also curate large audiences, across our many platforms, for our thousands of brand vendors. Qurate Retail Group comprises seven leading retail brands – QVC®, HSN®, Zulily®, Ballard Designs®, Frontgate®, Garnet Hill®, and Grandin Road®. We reach approximately 218 million homes worldwide via 14 television networks and reach millions more via multiple streaming services, social pages, mobile apps, websites, print catalogs, and in-store destinations. We're a world leader in video commerce globally, among the top ecommerce retailers in North America (according to Digital Commerce 360), and a leader in mobile commerce and social commerce.
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