Manager, Product Technical Knowledge Specialist (MSAT)

Madrigal is a biopharmaceutical company focused on delivering novel therapeutics for metabolic dysfunction-associated steatohepatitis (MASH), a serious liver disease that can progress to cirrhosis, liver failure, need for liver transplantation and premature mortality. Every member of our Madrigal team is connected by our shared purpose: leading the fight against MASH.

Madrigal’s medication, Rezdiffra (resmetirom), is a once-daily, oral, liver-directed THR-β agonist designed to target key underlying causes of MASH. Rezdiffra is the first and only medication approved by both the FDA and European Commission for the treatment of MASH with moderate to advanced fibrosis (F2 to F3). An ongoing Phase 3 outcomes trial is evaluating Rezdiffra for the treatment of compensated MASH cirrhosis (F4c).

Our success is driven by our people. We are building a dynamic, inclusive, and high-performing culture that values scientific excellence, operational rigor, and collaboration. To support our continued growth, we are strengthening our workforce strategy to ensure we have the right talent, at the right time, in the right way.

Position Summary

The Manager, Product Technical Knowledge Specialist (MSAT) serves as a technical subject matter expert for assigned small molecule pharmaceutical products, supporting the full product lifecycle from technology transfer through commercial manufacturing and post-approval changes. This role is responsible for maintaining deep technical understanding of product formulation, process, and manufacturing controls, and for ensuring continuity of product knowledge across development, manufacturing sites, and lifecycle activities.

The position operates within MSAT and partners cross-functionally with Quality, Supply Chain, Regulatory CMC, and External Manufacturing to own and manage MSAT technical documentation and knowledge transfer materials supporting manufacturing performed exclusively at external CMOs.

Key Responsibilities

Product & Process Technical Knowledge

• Develop and maintain comprehensive technical knowledge of assigned products, including formulation, process design, critical process parameters (CPPs), critical quality attributes (CQAs), and control strategies
• Develops and maintains the product’s technical dossier—including process, analytical methods, controls, and key risks—serving as the single source of truth for MSAT execution.
• Act as a technical knowledge owner for products within MSAT, ensuring accurate and current understanding of product and process requirements
• Support interpretation and application of product knowledge to manufacturing operations and process improvements

Technology Transfer & Site Support

• Support technology transfer to external CMOs by authoring, reviewing, and maintaining comprehensive technical transfer and process documentation, ensuring accurate and consistent knowledge transfer from development teams or prior manufacturers
• Develop and curate CMO-facing knowledge transfer packages (e.g., process descriptions, technical summaries, manufacturing requirements) to support site readiness and technical alignment
• Provide documentation-based technical support for CMO onboarding and process introduction activities by ensuring completeness, accuracy, and traceability of technical content supporting commercial manufacturing.
• Leads knowledge gap assessments for tech transfer and launch readiness, and drives closure plans in collaboration with CMC, Quality, and site/CMO partners.

Lifecycle Management

• Support product lifecycle activities, including post-approval changes, process optimization, continuous improvement, and deviation investigations
• Contribute technical assessments related to change control, CAPAs, and manufacturing investigations
• Assist in evaluating the technical impact of raw material changes, equipment changes, or process updates

Cross-Functional Collaboration

• Collaborate with Manufacturing, Process Engineering, Quality, Supply Chain, and Regulatory CMC to ensure consistent product understanding
• Serve as a technical liaison between MSAT and manufacturing sites for product-specific topics
• Support inspection readiness by ensuring technical product knowledge is documented and traceable

Documentation & Knowledge Management

• Contribute to or review technical documents such as process descriptions, technical reports, risk assessments, and knowledge summaries
• Support maintenance of product knowledge repositories and MSAT documentation systems
• Ensure technical documentation aligns with GMP expectations and internal standards

Required Qualifications

• Bachelor’s degree in Chemical Engineering, Pharmaceutical Sciences, Chemistry, Biochemistry, or a related scientific discipline
• Minimum of 8 years experience, 3–5 years of experience in MSAT, process engineering, manufacturing support, or pharmaceutical technical operations
• Working knowledge of GMP manufacturing environments
• Demonstrated understanding of pharmaceutical manufacturing processes and lifecycle support

Preferred Qualifications

• Experience supporting technology transfer activities
• Familiarity with biologics or small-molecule manufacturing (as applicable)
• Experience contributing to deviation investigations, change controls, or process improvements
• Strong technical documentation and knowledge management skills

Key Competencies

• Strong technical and analytical skills
• Ability to synthesize complex technical information and apply it to manufacturing scenarios
• Effective cross-functional communication in a regulated environment
• Attention to detail and commitment to compliance
• Ability to work independently while contributing as part of a matrixed team

Location & Travel Requirements:

• US Hybrid
• Approximately 5-10% travel to manufacturing sites across global supply chain network.

Madrigal’s Total Rewards strategy is based on a biotech industry peer group comparator and is inclusive of base pay, bonus and equity. Our equity offers meaningful opportunity allowing our employees to share in the success they help create. By aligning individual and company performance, we empower employees to think like owners, giving them a stake in the organization.

All employees receive equity, which we believe reinforces our ownership culture. Base salary is determined by several factors including the candidate’s qualifications, skills, education, experience, business needs and market demands.  As of the date of this posting, a good faith estimate of the current pay scale for this position, applicable to all candidates, is $140,000 - $172,000 per year.  We comply with all applicable minimum wage laws.

All full-time employees receive equity, which reinforces our ownership culture and offers meaningful opportunity for our employees to share in the success they help create. By aligning individual and company performance, we empower employees to think like owners, giving them a stake in the organization.  

Full-time employees are also eligible for comprehensive benefits, including flexible paid time off, medical, dental, vision and life/disability insurance, and 401(k) offerings (i.e., traditional, Roth, and employer match) in accordance with applicable plans. We also offer additional voluntary benefits like supplemental life insurance, legal services, and other offerings. In addition, we offer mental health benefits through our Employee Assistance Program for employees and their family. The company also provides other benefits in accordance with applicable federal, state, and local laws. 

We are committed to providing reasonable accommodations for individuals with disabilities throughout the hiring process. If you need assistance, please contact [email protected]. 

Madrigal is an Equal Opportunity Employer. All employment is decided on the basis of qualifications, merit, and business need. Applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex gender identity, sexual orientation, national origin, age, disability, protected veteran or disabled status, or other characteristic protected by applicable federal, state, or local law. 

Unsolicited resumes from agencies should not be forwarded to Madrigal. Madrigal will not be responsible for any fees arising from the use of resumes through this source. Madrigal will only pay a fee to agencies if a formal agreement between Madrigal and the agency has been established. 

Applications are being accepted on an ongoing basis and can be submitted through our Madrigal Careers site. 

Please be aware that we have received reports of individuals misrepresenting themselves as Madrigal Pharmaceuticals’ Hiring Managers, seeking to engage with job candidates through fraudulent online advertisements or job posting sites. These unauthorized individuals are using Madrigal’s name and logo in an attempt to solicit up-front fees and obtain personal information from interested job candidates. Please know that Madrigal does not conduct interviews via text or in chat rooms; conduct interviews via Skype, RingCentral or solely via telephone; charge candidates an advance fee of any kind (e.g., fees for purchasing equipment); nor does it offer positions of employment without undergoing a thorough recruiting process.  

Please also note that any correspondence with regard to employment would come from an authorized madrigalpharma.com email address or from an email address from one of our trusted search firm partners. We are aware that incorrect/fraudulent email addresses, with Madrigal misspelled, have been utilized in these most recent fraud attempts. If you receive unsolicited employment offers from people claiming to work for or on behalf of Madrigal, we recommend that you: do not respond to their questions; do not open any attachments; and do not click on any hyperlinks. Any questions regarding the legitimacy of job-related contacts can be directed to [email protected].