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Job Description:
JOB SUMMARY:
Are you ready to help lead a transformative project that will revolutionize how Vertex supports its internal Tax Research team? As the Content Management Product Owner/Manager, you will be at the forefront of evolving the tools the Tax Research team uses. Reporting directly to the Senior Director of the TRM organization, you will play a pivotal role in evolving the capabilities of the Tax Research team.
WHAT YOU'LL DO:
Product Ownership (70%):
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Strategic Roadmap Development: Collaborate closely with stakeholders to define and prioritize product features and objectives. Your leadership will ensure that all future tools meet both immediate needs and long-term strategic goals.
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Be the Voice of the Customer: Serve as the primary liaison between the Tax Research team, developers, and product management. You will validate use cases and user journeys to ensure the tools align with the specific needs of its users, driving significant improvements in content management efficiency.
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Agile Leadership: Guide agile teams through program iterations, focusing on the successful delivery of features. Your leadership will ensure the tools not only meet but exceed customer expectations, aligning with the overarching business outcomes.
Team Management (30%):
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Inspire and Lead Multiple Teams: Manage and mentor a diverse team, around the world, ensuring they thrive and perform at their best. You will be instrumental in fostering a collaborative and inclusive environment where everyone’s contributions are valued, creating a culture of continuous learning and high employee satisfaction.
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Achieve Tangible Results: Oversee multiple projects across various phases of development, from new initiatives to maintenance, ensuring successful delivery within timelines. Your strategic oversight will enable the team to navigate challenges and deliver on high-priority projects.
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Support Legacy Systems: Oversee the continued operation and maintenance of the current content management tools while spearheading the transition of new tools. Your ability to manage both the old and the new will ensure continuity and stability during this period of change.
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Drive Operational Efficiency: Establish and refine processes that enhance project execution, knowledge sharing, and continuous improvement, ensuring that the TRM team consistently meets and exceeds its goals.
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Champion Organizational Growth: Play a key role in organizational initiatives that extend beyond your immediate team, positioning yourself for future leadership opportunities. Your broader influence will contribute to the ongoing success and expansion of the TRM organization.
WHAT YOU'LL NEED:
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Strategic Leadership: Demonstrate strong leadership skills with the ability to communicate effectively across diverse teams and stakeholders.
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Agile Expertise: Bring deep understanding and hands-on experience with agile methodologies, particularly in leading teams through complex, multi-phase projects.
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Technical Proficiency: Possess expertise in our technology stack, enabling you to guide the team in implementing cutting-edge solutions for the Tax Research team. Your technical acumen will be a key driver of innovation and success.
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Analytical Problem-Solving: Use your strong analytical skills to evaluate complex problems, customer feedback, and market trends, informing strategies that enhance development and customer satisfaction.
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Visionary Influence: Champion broader initiatives that align with the long-term goals of the TRM organization, positioning yourself as a leader with the potential to influence the future direction of Vertex.
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Leverage Technical & Analytical Expertise: Leverage your expertise in Java, Python, React, PostgreSQL, microservices, and AWS to guide the team in building a robust, scalable tool set. Your technical leadership will be instrumental in ensuring the platform's success.
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Innovate with AI and Data: Apply your knowledge of AI technologies like NLP, ML, and LLM, as well as relational and graph databases, to enhance all tools, keeping them at the forefront of industry standards.
EDUCATION AND TRAINING:
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Qualifications: A combination of education and relevant experience, such as a bachelor’s degree in a related field, will be considered. Your experience and knowledge are what count.
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Experience: A minimum of six (6) years in software development, business analysis, or a related field, with at least three (3) years in product ownership, product manager or managerial role. Experience in commercial software development, financial or tax technology/industry experience and working with cloud platforms like AWS or Azure is highly valued.
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Continuous Learning: Familiarity with modern software development tools, database technologies, and AI applications is a strong plus, and we encourage continuous learning and professional development.
Other Qualifications:
The Winning Way behaviors that all Vertex employees need in order to meet the expectations of each other, our customers, and our partners.
• Communicate with Clarity Be clear, concise and actionable. Be relentlessly constructive. Seek and provide meaningful feedback.
• Act with Urgency Adopt an agile mentality frequent iterations, improved speed, resilience. 80/20 rule – better is the enemy of done. Don’t spend hours when minutes are enough.
• Work with Purpose Exhibit a “We Can” mindset. Results outweigh effort. Everyone understands how their role contributes. Set aside personal objectives for team results.
• Drive to Decision Cut the swirl with defined deadlines and decision points. Be clear on individual accountability and decision authority. Guided by a commitment to and accountability for customer outcomes.
• Own the Outcome Defined milestones, commitments and intended results. Assess your work in context, if you’re unsure, ask. Demonstrate unwavering support for decisions.
COMMENTS:
The above statements are intended to describe the general nature and level of work being performed by individuals in this position. Other functions may be assigned, and management retains the right to add or change the duties at any time.
Top Skills
What We Do
The Trusted Leader in Tax Technology.
We're Vertex (VERX). A pioneer in tax automation for more than 40 years. We proudly serve over 4,000 customers worldwide with distinction and provide comprehensive tax solutions that enable global businesses to transact, comply and grow with confidence.
Our collaborative, friendly culture is the foundation of everything we do and who we are. We're proud to be an employer guided by a common purpose by building trusted relationships at work, in business and in our communities. We strive to be a values-driven employer of choice who attracts, retains, and inspires talented professionals to achieve their full potential. We employ over 1,500 full-time professionals across three continents: US, Europe, and Brazil.
Our software, content, and services address the increasing complexities of global commerce and compliance by reducing friction, enhancing transparency and enabling greater confidence in meeting indirect tax obligations. As a result, our software is ubiquitous within our customers’ business systems, touching nearly every line item of every transaction that an enterprise can conduct. Our software is fueled by over 300 million data-driven effective tax rules and supports indirect tax compliance in more than 19,000 jurisdictions worldwide.
We partner with the world’s most respected companies and harness their strengths to deliver the best tax technology solution to businesses across the globe. We integrate with key technology partners that span ERP, CRM, procurement, billing, POS and e-commerce platforms. We also work closely with over 50 tax, accounting and consulting firms to provide the integrated tax technology solutions.
Why Work With Us
We are a team-first culture that ensures every employee has the opportunity to grow and learn. At Vertex, Inc. we provide professional development opportunities and work with team members to achieve their full potential. Join our team and feel good about what you're doing and where you are going.
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